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"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

"Roof project has just started but all the information I was given has been complete, informative and timely. I suffered through many other companys boring, hard sale pitches and was not so impressed. Rudy's showed up on time, has been there when I had questions and I feel confortable that he will see that the roof is installed correctly and promptly. I would highly recommed Rudy's to my friends and neighbors."

"Quick response. Very good work and clean up. Maybe on the high side price-wise but don t have any annoying call-backs. Worth it."

"The first time that we were scheduled for our roof repair was on a Friday and nobody showed up or even called us to reschedule.  I emailed on Sunday asking for another date for our roof repair.  The owner called me on Monday and apologized for his crew not making it out to our house.  I asked him to work us in sometime before Thursday due to heavy thunderstorms that were forecast for that day and we had missing shingles.  He promised he would get it done before then.  Two guys finally showed up at 8:00 a.m. on Thursday morning and hurriedly did the repairs under dark overcast skies with thunder rumbling in the distance....pretty scary.  They finished just as rain started falling.  The owner called me right after they finished and told me he would come out in the next week or so to do an inspection of the repairs and finish up anything that was needed.  I was glad to hear that because they were supposed to blow out any debris that might have gotten in the gutters and I very much doubted that they had had time to do that. Also it looked to me like a couple of shingles on the ridge of the roof were bumped up and I was curious why the shingles were so much lighter colored than what was already on the roof....wasn't there a closer match than that?   I never heard another word from the owner about doing the inspection so I called him on 10/17/14 and left a message asking when he might be going to do that inspection.  When he called me back he asked if my roof was leaking.  I said it wasn't but I would still like to have him inspect it as he had assured me he would.  He asked if he could email me after the weekend to see what their schedule was going to be for the coming week and I said that would be fine.  Well, surprise, surprise, it's over a week later and I've never heard another word.  I feel that if you say you're going to do something, then do it.  Don't make your customer hound you to get it done.
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"This work was done through Choice Home Warranty, with the repair being given to Sears Services. The first Technician diagnosed the problem as being the heating element on the bottom of the ice maker not working, so the dumping motor was under stress to push out the ice from the tray. The ice maker was replaced and tested fine. However, the new ice maker was a new model (the freezer is 13 years old) and appeared to be identical except that the ice maker plug cover did not connect to the freezer wall to cover the plug. The cover was left pushed down on the electric cord and in the path of the back finger that pushes out the rear cube. That stopped the ice maker from working. Only notice it about 30 minutes after the Technician left. Called within hours but had to wait a week for the next appointment. That second appointment was postponed due to an illness of the Technician and pushed back to the following week. The Technician who came completely removed (cut off) the plug cover, which may not have been necessary. I think it would have been possible to cut off the 2 inserts molded into the cover intended to snap into slots in the freezer wall (the old cover used screws to hold it to the wall) and cover the plug and the multi-colored wires going into it. Now all that is visible. I also had the second Technician adjust the side-by-side, separate framed refrigerator and freezer as they had been misaligned by a prior Technician. The magnetic spacer between the units was preventing the refrigerator door from properly closing. The Technician was thorough in his work, removing the bottom panel of the frame kit to get to the levelers on the bottom of the units and also be able to grab and shift the units into alignment. After he left we noticed that the refrigerator door, though closing properly, seems to be easier to open . . . . like the magnetic seal is not as strong. The door closes tight but just seems different. Don't know why."

"Factory direct installed new windows and siding on my home in Feb of 2015. They were the most competitive and fair in pricing of all the solicited bids, and answered the questions I had in a prompt and courteous fashion. The installation itself was preformed on time and professional in scope. They did an excellent job. They thoroughly cleaned up when completed. I am very happy with the results and would highly recommend them."

"They were on time  and very courteous. They cleaned the gutters around my mobile home, The did a great job  and I will be using them in the future to pressure wash the siding on my mobile home..
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"Tommy and his crew were hired to repair some siding and do exterior painting. They discovered hidden pest damage under the siding and quickly evaluated the damage, developed an estimate and a plan and undertook the repairs in a professional manner. The finished product is excellent. Would certainly consider Macs Do It All for any future project"

Penland Construction is a small family owned company where our customers come first. Please let us help your dream homes come to life.

"okay. Only disappointment is these home warranty services do not work on Sundays. When you have a serious issue it does not help that they do not respond on Sundays."