Get matched with top siding pros in Del Rio, TX

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. To understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

Dominion Renovations has been serving the greater Southwest Texas area for 10 years in many areas of home improvement. We bring integrity and quality craftsmanship to a professional environment, and make every project as enjoyable and stress free as you can imagine. You provide the dreams, we'll provide the team.

"I apologize in advance for the long comment.  I?ll do my best to impartially lay out the facts of what happened on this contract so that the reader can make their own judgement.
 
I initially contacted 5 contractors to get bids on re-stucco for my house.  The house is large, almost 5000 square feet plus it is surrounded on 2 sides by a stucco wall enclosing the swimming pool and adjoining patios.   There are also over 150 windows of various sizes throughout the house. We chose BlueSky for several reasons: 1. Many positive Angie?s List recommendations.  2.  Price was in the lower half of the bids received.  3.  Mr. Esparza seemed genuinely interested in ensuring our requirements were met.  We were told that there would always be a supervisor on site and that Mr. Esparza himself would usually stop by once or twice per day to address any concerns.  He assured us that they would clean up after themselves every day after work so that there would be no garbage blowing around the neighborhood.  We were told that the job would take 8 days.  We increased that in our minds to 10 because we thought 8 overly optimistic.  We told Mr. Esparza that we like to be involved in the work that is done at our house and he encouraged that.  He told us that since we know the house better than anyone else we should point out any discrepancies.  We signed a contract and work was to begin immediately.
At this point I?ll say that as a rule we treat the folks who work on our house very well.  We often order lunch for them.  My wife will bring them snacks, coffee in the morning, ice water and sometimes even cook them lunch.  The workers had no safety equipment and at one point we noticed that they were applying stucco to the underside of a column and stucco was falling into their eyes.  My wife supplied them safety glasses.  We are also demanding of good work and will point out things that are wrong as soon as we see them so that they can be fixed immediately.  We have dealt with numerous contractors this way and have never had a problem.    In this case, unlike what was promised, there really was no supervisor on site and we only saw Mr. Esparza twice after work started.  At one point we were unable to contact him for 3 days.  He later apologized and claimed he had a family emergency in Mexico.  We were understanding although I think that maybe a text or email to his clients would have been appropriate.
The workers did a great job of sealing all the cracks and rebuilding the parapets.  There were some areas of concern including a column that had to be adjusted 3 times because it was crooked.  No problem, we dealt with the 1 or 2 English speaking members of the crew and got it taken care of.  Garbage was not completely cleaned up at the end of each day, my wife and I walked around the property picking up little pieces of blue tape flying around without complaint. I believe proper supervision would have been helpful here. Part of the contract was to dig down 4 to 6 inches around all of the walls, I think this is common practice based on many of the bids I received.  In a number of areas this was not done, I pointed out areas that I saw to the workers and they took care of them.  There are still, however, several areas that have been missed.  Again, proper supervision would have been helpful.  I thought that overall the stucco work on the house went very well.  My wife and I were happy with the work that was done and we thought that the remaining concerns would be taken care of after a walk- through with Mr. Esparza.  This is the point where things start to get a little strange.
 
On the final day of work (Day 16, a bit longer than the 8 day estimate) I received a ranting call from Mr. Esparza.  He was on a cell phone and was yelling and talking so fast that I could not understand a word he was saying.  I asked him to calm down, told him that I could not understand him and he finally told me that he would call me back on a land line.  When he finally called me he was livid.  He asked me for money immediately, prior to the walk-through, to pay his workers.  He told me that my wife had mistreated his workers and caused 3 of his best workers to quit, he made disparaging (I won?t elaborate any further) comments about her ability to speak proper English (She is Asian, has a degree from an American university, and speaks English well although with an accent), he accused her of following the workers around and watching them so closely that it made them uncomfortable and that she disturbed their lunch.  I tried to have a conversation with him but he hung up on me.    I was quite taken aback by what I can only describe as a tirade.   I responded to him with a text message letting him know that I would be happy to pay in 2 installments, explaining that I have heard no complaints from him until now, and finished with the following statement ?We are very happy with your workers.  I have never EVER been spoken to as unprofessionally by a business owner as I have been by you and am very disappointed?
A couple of hours later Mr. Esparza stormed onto our property after refusing to acknowledge my wife and I,  even after my wife greeted him.  He climbed onto the roof, walked around the house, glared threateningly, gave some orders to his workers, walked to his car and left.  Later a worker handed me a piece of paper requesting $10,000 in 2 checks.  I was confused about exactly what he wanted so I gave the worker $5000 in one check, unsuccessfully attempted to call Mr. Esparza, and sent him on his way.  Mr. Esparza called back a short time later and still seemed quite upset.  I had a difficult time understanding him but he explained that the job was done well (with a few exceptions, this is something I agree with), that he had to fire 3 workers because they refused to come to our house (a change from his original assertion that they quit)  and that he made me a fair offer but that I had only paid $5000 and that we were in the wrong for not paying him $10,000.  I believe he wanted to go to arbitration which is really not necessary since we were not completely unhappy with the finished product so I wrote another check for $5000 and he sent his worker back to collect it.  At this point I have paid him all but $4,149 which should be paid after a final walk through and any corrections.  My dilemma is that my wife is uncomfortable to the point of being fearful of having him on our property, and I really have to agree with her.   I can probably pretty much forget about the warranty, if for no other reason than I don?t want to deal with him again.  At this moment he has sent me a message forgiving the money not paid and essentially calling me a deadbeat, which I am not.  I will probably hire someone else to do the touch up work, subtract from the total, and send him the rest.  I spent 28 years honorably serving our country in the military and I always pay my bills.  I just cannot tolerate his behavior.
Now for my thoughts.  I am really conflicted about this.  Until a few hours prior to project completion I was ready to give Blusky an A rating and was even going to recommend them to several people I know who need stucco work.  The work appears to be done properly with a few exceptions and thanks to our involvement, pretty much the way we wanted it done.  I was home the entire final week of the construction and neither my wife nor I was ?Big Brother?, although we did inspect the work and ensured things were being completed to our satisfaction.  Often the workers would ask us to look around to see if we found anything that needed attending to.  On the other hand, I have never dealt with a business owner who has berated me and acted as unprofessionally as this.   I believe"

"This work was done through Choice Home Warranty, with the repair being given to Sears Services. The first Technician diagnosed the problem as being the heating element on the bottom of the ice maker not working, so the dumping motor was under stress to push out the ice from the tray. The ice maker was replaced and tested fine. However, the new ice maker was a new model (the freezer is 13 years old) and appeared to be identical except that the ice maker plug cover did not connect to the freezer wall to cover the plug. The cover was left pushed down on the electric cord and in the path of the back finger that pushes out the rear cube. That stopped the ice maker from working. Only notice it about 30 minutes after the Technician left. Called within hours but had to wait a week for the next appointment. That second appointment was postponed due to an illness of the Technician and pushed back to the following week. The Technician who came completely removed (cut off) the plug cover, which may not have been necessary. I think it would have been possible to cut off the 2 inserts molded into the cover intended to snap into slots in the freezer wall (the old cover used screws to hold it to the wall) and cover the plug and the multi-colored wires going into it. Now all that is visible. I also had the second Technician adjust the side-by-side, separate framed refrigerator and freezer as they had been misaligned by a prior Technician. The magnetic spacer between the units was preventing the refrigerator door from properly closing. The Technician was thorough in his work, removing the bottom panel of the frame kit to get to the levelers on the bottom of the units and also be able to grab and shift the units into alignment. After he left we noticed that the refrigerator door, though closing properly, seems to be easier to open . . . . like the magnetic seal is not as strong. The door closes tight but just seems different. Don't know why."

"They did such good work. They made sure that the yard would turf. They run magnet over the yard to pick up all the nails. They cleaned up any debris. It was amazing. They dented one of my gutters and replaced it. They were very very efficient, they were nice people, I had roofers before but it was never like them. Good communication. They made sure that I am happy with the work. They went above and beyond and they really did a great job. My house looks wonderful."

We take pride in our work. We provide affordable and reliable roofing services. With many years of roofing experience, Independence has become a trusted roofing contractor serving families and businesses in San Antonio and South Texas.\n

"Martin is a kind soul when we needed work following a tornado with hail. Professional and attention to detail. Forthright and trustworthy, he was with us throughout the process and an excellent liaison in dealing with my insurance. His crew was very respectful of our property and hardworking with a craftsman level of skill. They were able to turn a negative weather event into a positive by throwing us a life-line and returned beauty to our property. I’m greatly appreciative of their work."

"Our home came with a warranty from AHS. Our experience with AHS was mixed. We used them several times, including for heater service, gas stove repair/replacement, and what we thought was a sump leak that their contractor correctly diagnosed as a weird inflow from thawing snow/ice. On the plus side, they were always prompt and their contractors arrived when promised. Also, for the stove they were reasonable. They tried to repair two burners on our old stove twice, and when they couldn't offered a cash out that would have come close to the cost of a new equivalent stove. (We paid more, but upgraded.)
On the minus side...
Last winter we noticed water on the bottom of our water heater. We called AHS and they sent out a contractor who promptly claimed that a tank water heater could not meet code in our basement, and ended up claiming we needed to take the cash out from AHS and pay him about $5000 for a tankless water heater and installation. At those prices I decided to call my own plumber for a second opinion. He said was no reason a tank water heater wouldn't work, though any new water heater (tankless or tank) would require a new venting scheme because water heaters are more efficient now. After that I told him what the other guy had said, and he had some choice words.  So I complained to AHS and they duly sent out a second opinion plumber. The second opinion plumber, unaware of either of the two diagnoses, told me the same thing my independent plumber told me.
OK, bad apple contractor. I filed a complaint with AHS on the first plumber and thought they'd authorize replacement by their second opinion plumber. But it turns out they wouldn't let us. Apparently we had to use the original scammer or cash out. OK, fair enough. But their "cash out" for unit, labor, and code upgrades amounted to less than half of the real cost of the replacement. The labor alone cost more. The tank alone (same price as Home Depot, and equivalent to our old one in size/features) cost more.
After that episode, we decided not to renew.
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"All work was done in a timely, professional manner.  Shingles and majority of the work was done within two days with a few items finished a few weeks later-a skylight that had to be ordered, etc.
Everyone did a top notch job.  The roofers even went over the grounds two times picking up nails after the job was done, and did a very good job at that.  They were very pleasant folks.  We were glad to have them do the work.
After the ridge vents were installed, I noticed s savings in my electric bill, too.  We wee able to raise our thermostat by 3 degrees and still stayed cool in the last few hot days of summer.  Ridge vents are definitely the way to go.
Thank you, Tony and crew.  Keep up the good work.  I highly recommend Tony's Roofing Service.
The office staff even helped me get my warranty registered with the Certainteed company after the work had been completed.
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