Get matched with top siding pros in Haymarket, VA

"The customer service before the installation was outstanding - very attentive to detail, product knowledge was exceptional, and no high pressure sales.  Max went out of his way to bring full size samples of the siding to ensure that we were pleased with the quality and colors.  We felt like we were provide the best price initially - no back and forth negotiations were needed.  During and after the installation, the customer service and responsiveness remained outstanding.  The crew were professional, pleasant and did an excellent job. The few corrections that were needed were handled immediately and professionally.   We are complete satisfied with our purchase and would definitely do business with Fox Creek again and recommend them to others.
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"10/10 recommend!!! After meeting with four different siding companies we are so happy we entrusted Stronghold Improvement to remodel our entire home's siding that was originally from the 1970's. Craig, Darwin, and their team of craftsmen were an absolute joy to work. They effectivley communicated the details of the project and the progress and were very efficient with the condensed timeline as we had a baby on the way. Their attention to detail was amazing and the final product far exceeded our expectations. Thank you so much Stronghold Improvement, we are looking forward to working with you again to complete future projects."

"Working with Omar and Jimmy was a pleasure and the crew did a fantastic job on our Hardie siding. We are very pleased with the work."

"Nhoj was very friendly and professional. He was able to come out the next morning to fix the loose siding and reasonably priced. Very knowledgeable and pinpointed how the siding was not properly secured previously. Highly recommend! 👍"

"I had a small roofing trim repair/replacement needed after one of the recent storms. Jonathan from Storm Troopers, a small company, was the first to respond. After setting up a few estimates, I felt very comfortable with Jonathan's expertise and plan for the work. The repair was done quickly and professionally. I highly recommend Storm Troopers for any roofing or siding work. His price was reasonable and he was a pleasure to work with."

"Roofing was outstanding! Siding is still work in progress."

"First person came by door-to-door to see if we wanted an estimate. Our house is 2000 sq feet (3/4 siding, 1/4 brick). Second person came to give us the estimate. It took at least three hours. The first estimate was more than $19K, but if we bought it right then, it would be $12K. We finally settled on $13.5K: $12K for siding and $1.5K for window and door caps. We were told that even though our window capping looked good, it would probably tear when they took off the old siding. We were told over and over what a great company it was. We were told everything that had aluminum would be replaced with vinyl, the new siding would be "practically seamless," and we were getting a great deal. A few days later someone visited us again. We went over the project and picked out the color. On the day of the installation, the crew started removing the old siding. Another "quality assurance" person showed up at noon to go over any questions. He again told us what a great deal we got. He looked around and went up on the roof. He also noticed that there was aluminum covering on front half of the rake on north side of the house but not the back half. He said there was an issue behind the gutters at the top of the house, that moisture could get between the gutters and the house, and that the job was really going to look incomplete without new coverings for all the rake. He gave us an estimate: normally it would be $3500, but if we bought it right then, it would be $2000. We agreed to pay for covering the rake. The window wrap did not rip when the aluminum was removed. The new window wrap looks exactly like what was already on the house. There are a lot of seams; even the smallest lengths have seams. Once the job was wrapping up, the last person showed up. We told him there were a lot of seams. He said they wouldn't be noticable further away from the house. There are a couple of places where the pieces behind the gutter were not cut correctly. I expect they will be able to fix this. Bottom line? We're glad we got new siding, but with all the high-pressure sales tactics and inconsistencies in presentation, we still feel like we got ripped off."

"Kyle, the owner, did the selling. He's smart and coherent, and we liked him a lot.The roof was done first. It was done the day before a major snowstorm, which we were glad about--until they reported that they were one square short on shingles. So we had a tarp over the roof for a snowstorm. That worked out OK, but we weren't thrilled.Then the siding and door project started. We had laid out with Kyle exactly what materials were to be used. A truck arrived and delivered piles of stuff; then the project foreman came by the next day with a crew and they started work, only to realize that a bunch of parts were missing, including the underlayment. That was the first delay, only a few days.Once they were working again, various other bits kept being wrong. At one point I came home from an errand (I work from home) and saw that the gable vent was the wrong color. I asked the foreman why on earth he put a gray vent on a cream house and he said "I thought that was the color you wanted". He could have asked -- it's not like I wasn't around 99% of the time! That necessitated removing most of the siding from that end of the house, replacing the vent, and then putting the siding back on.Then they were mostly done and I asked when the corner posts would be put on. "Those are the corner posts", he told me. "No, those aren't the ones specified in the job", I pointed out. That meant more delays, while the right posts were ordered, and then they had to remove all the siding that went to the corners, put on the corners, and replace the siding.All of these "parts" problems could and should have been settled early on, by checking what was delivered against the work order. Finally the siding was almost done, and it was time for the doors. The crew that did the doors were great -- very fast, very careful, and very professional. I noticed the lead guy spending a LOT of time making sure the door from the garage into the house was level, and indeed, it's totally neutral -- doesn't want to swing open or closed on its own, which is great when, say, you're bringing in groceries: you can leave it almost closed to keep the garage from heating or cooling the house. Oddly, however, I noticed a "Firehouse Windows and Doors" sign in the crew's truck. So I asked one of them, "You're from Firehouse Windows and Doors?" and he said "Yes"; the foreman (who was not the lead guy -- the lead guy was the real craftsman!) sort of corrected him, but without conviction. I subsequently asked Kyle about this, since he had told us he had his own door crew, and he admitted that he'd had to let that crew go over the (slow) winter. This wasn't really a problem, since Firehouse did great work, but I would have felt better had he been straight about it.The next problem was the headers for the windows and front door. Again, these had been carefully speced in the work order, but were not delivered. To be fair, this wasn't R&M's fault: the distributor ordered them, they came in, and they never delivered them as they were supposed to. Eventually they sent them back, without ever following up. Stupid.Anyway, so now the job was almost done but waiting on these parts. Kyle finally got Jason, a handyman from another company, to build them out of Fypon (or equivalent) parts, rather than ordering them premade. Again, that would have been OK, but it took several weeks: Jason kept delaying. Eventually I got stern with him and Kyle, noting that we were WAY behind here, and that Jason needed to get on the stick and git 'er done, not keep taking time for other, larger projects.Finally he finished them and installed them. His crew also painted the wood trim on the new sliding door to the deck, which Firehouse hadn't done because they "don't do painting"; this had been part of the original job spec as well. They also painted the (steel) garage door, as agreed, to match the trim. When they did so, they got paint on the weatherstripping, which blocked (stayed sticky). After some negotiating, they came back and worked it over with some paint thinner. This made it somewhat better, but the garage door still sticks sometimes.With the front of the house complete, we could see a couple of places where bad siding joints were VERY visible at night, due to shadows. R&M sent a couple of guys out and they tinkered, made things better, though not perfect.Two more nits:When we were waiting for the window/door headers, R&M wanted us to pay the rest of the job. I had to tell them that there was no way I was paying for it until it was DONE. They weren't happy but acquiesced.A few months later, we realized that we'd paid a premium for a roof quality that included an inspection by GAF (the manufacturer), and this hadn't happened. We called R&M, and they said to call GAF. Called GAF, and they found the job but said we hadn't paid for that level of roofing. Called Kyle, who checked and found that the wrong paperwork had supposedly been sent to GAF. This seemed...fishy, but no way to check. Anyway, GAF said they would have it inspected, and told me it would be a couple of weeks.Got a call from the inspector, who said he'd be by later that day if it was OK. I said "Sure". At 5PM, my wife asked if he'd ever arrived; he hadn't, so I called him back. He answered his cell, but said "Sure, I was there". "You were? You didn't ring the doorbell!" "Sure I did, I talked to your daughter". "Uh...no, she's at school." "Hmm..." <riffling of papers> "Oh, jeez, I went to the wrong address!"So the good news was, my neighbor's 5-year-old roof passed his inspection. The bad news was, ours still hadn't been inspected. He said he'd reschedule.A week went by; I called GAF again (because this guy's cell wasn't working any more) and they said he'd fallen off a roof and it would be a few more weeks. Another month went by, and then R&M called to say that the inspection had been done and there was a minor problem with some flashing, and could they come fix it? So they did. I'm not happy with GAF that they did an inspection without having the courtesy to let us know.I also discovered, a few months after the job was done, that someone had stepped off a joist in the attic and made an almost-hole in the ceiling below. I didn't follow up on this with R&M, as I have no proof that it was during that job, but since nobody else has been up there, I can't see how it could have been anyone else.
So the end result is that the exterior looks great, but it was a lot more hassle getting there than it needed to be. A few checklists and some project management would have saved a lot of time and a lot of R&M's money. I think they're nice people and mean well, and I'm sorry that the choices are only "would use again" or "would not use again"; I *might* use them again, but can't give an unconditional "yes", alas."

"Roof installer were very polite and hard workers."

"Shortly after purchasing our home (circa 1940), we discovered it had a significant amount of asbestos in the building materials.  After interviewing multiple remediation contractors, we felt that Peter and his crew offered a professional, and careful approach.  He was no-nonsense, and was willing to negotiate a fair price.
The work was performed quickly, and within the time frame as promised.  Peter was responsive throughout, and answered all our questions."