Get matched with top siding pros in Mariah Hill, IN

Our number one priority is to serve our customers by anticipating their needs and exceeding their expectations. We do what it takes, every day, to make Hanson's Window and Construction, Inc., the best place for our family to serve yours.

"The owner of the company was not involved in much of the transaction other than to answer the initial phone call and make contact for the balance of payment even though he was working out of his home. The salesman who the owner was anxious to get to our home, once we called, was quickly sent out. The salesman resided in Ohio. The salesman, Hari, was super complimentary and well-schooled in salesmanship. He made it his business to waste time promoting affability and friendship, as well as tiring us out before getting to the details. Two hours into the smooze and conversation, Hari, "the closer," began to discuss the work, quality of materials, and price. He simulated bargaining and knocking down costs to get us to sign that evening before getting other estimates. By that time, we were so tired of Hari and so not wanting to talk about siding anymore, we agreed. Besides, Hari said that if he had to come back, the cost would be greater since he traveled from out of town so he could only offer the special discounted price that evening. Totally against the cardinal rule of getting more than one estimate but by this time, Hari had worked his charm and sales training mojo so well, we succumbed. Hari did measurements in the dark with a flashlight before writing up the contract. He later provided homeowners names and addresses (not phone numbers to protect their privacy, he said) so we could go by and see samples of the workmanship. We next met Jerry, the installation manager, who came to introduce himself and get our siding selection. Hari left a sampling of materials, which were not large enough to make an ideal selection so Jerry brought by larger samples, which were helpful. Jerry told us to take our time and to let him know if we needed anything else and contacted us a few days later to get our selection so he could place the order and provide us with an estimated installation date. The work began earlier than estimated and Jerry and his crew arrived on time and ready to work. Jerry kept us abreast of their progress. I questioned the shutters that were taken down and their replacement color to which Jerry replied they were not included in the job. Harry never mentioned there was an extra charge for shutters. in fact, he never mentioned shutters but he was there in the dark, assessing the work and the shutters were black. He talked in the dark about the porch not being included for sofft/facia, nor the columns, which were round that they could not cover adequately, but no shutters. Jerry provided measurements for getting new shutters at one of the home improvement suppliers (at our expense) and said he would put them up for a price because the owner was not agreeable to paying him to do it since it wasn't in his contract. Key Exteriors was contacted. We got a call from Hari who acknowledged his oversight in the name of saving us money. Our dissatisfaction resulted in Key Exteriors agreeing to putting up shutters we purchased from Menards. A different contractor came to replace the gutters. Fewer downspouts were put up than originally in place. The explanation being the newer ones were wider and therefore less were needed. Were the original number in Hari's estimate? We never received an answer to that. A landscaper we contracted a few years prior had placed in ground conductors at the bottom of the downspouts to direct water to the landscaping they installed. These were left off. When we questioned why they were not put back on, we were given the explanation that it might be against a city ordinance. We had to contact our landscaper to find out that they were within code and adjustments were then made. When the work was completed, Hari told us we would do a final walk around with Jerry and the owner. Before that happened the owner called asking for the payment balance. Taken aback, Hari was called. He once more smoothed thngs over by ingratiating himself and promptly seeing to obtaining the check. There were minor corrections to be made that were noted and fixed. We chose Key Exteriors because according to Hari, it was a local and fairly new company that was trying to be competitive and make it. We expected personalized service and honesty. Hari, the salesman did work to portray that image, whereas the owner appeared to want to be hands off. We received the impression that with all the different contractors, including Hari, that the business operates no different from its larger competitors in that it coordinates contractors and makes a profit by doing so. There was communication breakdown between all the players at different times. My husband questioned why no sign was placed in the yard to identify who was doing the work.The workmanship is satisfactory. We called Key Exteriors in the spring to report some minor flaws and Jerry was sent out to correct them. So far their guarantee is being honored. If you meet Hari, just one thing. Make sure he Buys You Dinner First. Hari promised to take us, his new found "friends," out to dinner five or six times. We're still waiting. We wonder if he uses that line because he knows what he's going to do to his customers."

"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

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Atlantic Siding began when they said. The job was very extensive and labor intensive as there was a considerable amount of replacement wood involved. They were very professional and always available for questions we had. They let us know about major problems and how they would be handled and whether we approved or not.

The job was completed quickly and the final result was absolutely wonderful. We would definitely recommend Atlantic Siding to others.

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"Neil and crew did a great job. All aspects of the job were done professionally and the quality of work was outstanding. The attention to detail on the windows and siding was superior. The crews were courteous at all times. I wouldn't hesitate to hire them again."

"Eric and his crew did a great job installing new siding on our home, along with associated work on windows and trim areas.  The work was done well, and the final cost was at quoted amounts.  I would certainly recommend Maximus to friends and family."

"Very well. Foreman even had a better suggestion for front door and side light colors than we did. Looks really good!"

"After receiving a few other estimates on a sunroom addition plus a screened in porch, we decided to go with Legacy Windows. Mark’s estimate was in the middle of the other estimates and he offered much more flexibility than the other companies we spoke to in terms of customization. He is a great salesman with previous marketing experience. We signed our contract on April 10th. We were told that Mark and his crew were finishing a room and would be able to start in 2-3 weeks with a timeframe of 6-8 weeks for completion of our room addition project. The budget and timeframe worked well for us, so we decided to add replacement windows for the rest of our house (11 windows total). Several weeks went by and our project had not yet started so we followed up with Mark. We were told that there were issues with his current project (did not pass inspection) and it would push our start date back due to the workmanship repairs. During this time period before any work began on our project we would communicate often with Mark to check on the status of our project. The really frustrating thing about working with Mark is his inability to fulfill commitments he would make to us in regards to project timing and when things would be done. Our primary communication with him was via text messages and time after time he would tell us, “we should be starting next week” or “we are going to be making up for lost time quickly” and time would pass and it just wouldn’t happen. Work on our project began when our existing windows were replaced in early June. The foundation for the expansion was finally started in late June and framing started in early July (roughly 3 months after signing the contract). The first crew completed the framing, hired the shingles out, installed some of the cedar siding, and installed one wall of windows. We were seeing decent progress after having such a long wait in the beginning, all the while the commitment issue just kept popping up. We would get a text saying something like, “going to be at the house tomorrow with some stone samples” and he wouldn’t show up. It was annoying, but progress was being made and we were happy with how the expansion was taking shape so we were willing to overlook it. Sometime toward the beginning of August (roughly 4 months after signing the contract), work just stopped. Again, when we would reach out to Mark asking about the status of our project we would be told, “I’ll have an action plan later this afternoon” or “we want to get everything we done we can this week” or “the crew will be there tomorrow and we will be working all week on your project trying to finish”. In the meantime, nothing would be done and we would repeat the process. This went on for over 3 weeks, during this time there was absolutely no work done. Large piles of construction trash and building materials sat in our yard during this time. A great deal of the usable wood began to warp and I am sure that ultimately materials had to be tossed from being left in the elements for so long. After a couple weeks I finally moved a significant portion of the usable wood up onto the deck so it would at least be partially protected. We found out that there was an issue with the electrical and Mark had decided to let Crew #1 go as they were not meeting his expectations, but it was not communicated to us until the end of the over 3 week period. A second crew then arrived who Mark said usually only did work for him on the south side of Indy (we live in Lebanon), but he wanted to get our project back on track. There seemed to be little to no communication between the crew and Mark on what they were supposed to work on so we had to explain to them what was in the contract to be completed. Crew #2 also started making good progress, they finished the cedar siding, got the rest of the windows installed in the sunroom as well as installing the sunroom ceiling. About this time, which was at the beginning of September we had a separate crew come out to do the drywall. Mark recommended them very highly. As it turned out, the drywall was not properly installed or insulated (in some walls there was no insulation), and ultimately it had to be taken down and redone by Crew #2. Crew #2 seemed to be doing a really good job and we were quite pleased with their progress and the quality of work they were doing for us. They were replaced by Crew #3 sometime in mid-September. We were never told why they were replaced, but Crew #3 was much closer to where we lived so I assume that had something to do with it. Much like when Crew #2 started, there seemed to be little communication between Crew #3 and Mark on what they were supposed to work on. So we again had to explain what was in the contract to be completed. All through the process, the commitment issues mentioned previously continued. We were not as happy with the quality of the work done by Crew #3 as we had been by Crew #2 (or even Crew #1), but they did finally complete for the project for us and after (3) failed attempts we finally received a pass from the building inspector on his final inspection. When Crew #3 decided they were finished they never came back, we communicated multiple times with Mark about the remaining punch list items to no avail and ultimately decided to finish most of the small punch list items ourselves instead of waiting any longer for them to finish (clean up, sanding / finishing drywall, etc.). We love the way the sunroom and covered porch area turned out. From contract signing until the end it took a little over six months, but in Mark’s defense he did agree to let us add a brand new window in the dining room of our house to tie everything together at no cost to us as appreciation for our patience. There are things that we liked about Mark’s company and things we didn’t, I have tried to summarize each category as follows: Positives • Price seemed reasonable • It is truly a custom build, no problem with changes we had at any point • Love the way it turned out, looks amazing • Mark seemed to genuinely care about the quality of the product he was delivering to us (he replaced the cedar shakes that had been installed by Crew #1 because he wasn’t happy with the quality Negatives • Our project seldom felt like it was a priority, part of the reason it took so long was because they were over committed on other projects • Commitment Issues (addressed previously) • Construction Trash left in our yard for months • We cleaned up inside more than they did, I understand drywall work is messy. They never swept up any of the dust and they didn’t clean up any of the clumps of dried drywall mud all over the floor. • We finished some of the minor punch list items, just to be done."

"Our house was in need of a much needed update. We called DWC Roofing and we were really impressed with Troy. We decided to get new siding and gutters. Troy was great to work with during the entire process. He came by every day to check on the job and returned our calls immediately if we had any questions. The guys working on our house did an excellent job and they left no mess! We are loving our "new" house. Thank you!"

"They did everything I asked and then some. They removed my old siding and put my new insulated siding on. I also had them replace all of my gutters. They did an excellent job. ALL of the mess was cleaned up. I even had purchased new lights for my back doors and they put those up for me. The guys doing the job were very nice and really knew what they were doing. I would recommend this company to anyone."