Get matched with top tilers in Proctor, AR

"Had ceramic tile installed. Installers tracked grout into newly installed wood floors, used my personal broom and bucket, still have not completed to last bit of installation after two weeks, baseboard has several areas installed incorrectly - huge gaps. Called empire about situation. They advised a install supervisor would call. After a week, still no call. Hardwood floor installers were great...no issues."

"They did a great job on that. My dad had a granite countertop in the bathroom. I think they put some type of equipment on top of it, and it faded the granite in a couple of spots. I called immediately, and the owner sent the worker back out there. He just said he don't know how'd it happened because they covered it. They were like they didn't do anything to it. All I wanted them to do was just kind of like fix it or repolish it or something. So, it was a little spot very noticeable. My dad has a caregiver and even when she came the next day she noticed it. The two areas on the granite top were faded. They didn't try to fix it, they told me what I should do to try to fix it. The owner came back from vacation and called me and told me to put some type of car wash wax on it or something, but that didn't work. I thought the price was reasonable. The bathtub was excellent, but like I said they did do something that caused that spot on the granite top.They refinished the bathtub, but in the process, it seems like they damaged another part in the bathroom. It just seems like they put some equipment on top of that, like something that was hot or something that just kind of faded the gloss on the granite top. They were late getting out there that day. They said they had run behind on another job. They were hours late getting out there. They did a great job with the refinishing work, it was just some collateral damage, but they did a great job on that tub."

"Amazing work, very professional and trustworthy guys. Floors turned out great, I will be using them again."

"The professionalism displayed by the entire staff was refreshing. When dates and time were set, they were prompt, courteous, informative and nice. Carol's knowledge and politeness was greatly appreciated. The recommendations for both Avani stone and the Tile Shop made for a well designed kitchen makeover. It would be best to find your own tile set person and plumber."

"The workers were on time, very professional, and did a great job cleaning my home. I would recommend Angel's Touch to anyone who needs any housekeeping done."

"Very quick communication and incredibly reasonable rates. The tile work is wonderful -- highly recommended!"

"Didnâ t take long to dry at all . My carpets were dry In 30 minutes. My carpets came out perfect. He took care of my pet strains and was very polite and professional. Definitely would refer is business. Thanks to the Carpet Wizard!"

"Vacumed
Dusted
Floors
Bathrooms (2.5)
shook out rugs
windows (not the outside, which I will request next time they do just the downstairs outside windows for me as well)
wiped counters
put dishes in dishwasher
mirrors
they actually moved stuff off the counter and put away in the drawers so the countertops looked nice.
Everything was done very well and I am satisfied.
They were a bit unpunctual, but that doesn't matter atleast they showed up and got the job done and quickly and professionallly."

"Tim was a very nice person, he came on time, gave me a reasonable pricing and I liked his work so well that I had him do my bedroom carpet as well."

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In retrospect, I think we were overcharged. Especially since they cut too big a hole for the shower head and I ended up going out and getting a larger one to cover their mistake. They also cut the toilet opening too large so there is an opening on the floor by the toilet. When I called to tell them about it, they said they would come back to re-do it. But since I thought I would have them come back for something else I said to wait. I was, at that time, sick of having the place torn up. So that is my fault.

The work they did do was very good, with the above exceptions. But every time I get in the shower I see the cut in the tile at the shower head. My feeling is they should not have to be told about it and to come back; it should have been done right in the first place.

Also-----the above date is very approximate.

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