Get matched with top tilers in Wentzville, MO

"CID was excellent to work with. He bent over backwards to meet our needs. Carlos installed the backsplash tiles and they were anodized metal Chevron cut tiles, very hard to work with. Many tile cuts had to be made and individual small metal pieces had to be put in by hand very tedious work but he knew what he was doing. Unfortunately RSI where I bought the tiles were far less easy to work with. Communication was poor. Call and they may call you 3 to 5 hours later with response. They estimates the tiles and the trim wrong. So we had to stop and reorder more tiles which normally take 2 to 3 weeks to acquire but would expedite delivery for $140. The tiles were super expensive and needed special ordering so their bad estimate of how much tile we would need cost us an extra week. But CID at CvM was very flexible on getting Carlos back to finish. CID and his team were excellent and flexible great service. I don't believe some of the remarks made on this review site. They are great."

"The pros were great! Job looks amazing and they provided excellent customer service. They helped us pick out our tile at the tile store, provided great design suggestions, and even showed up in a snowstorm to keep the job on track."

"For cost not that effective. Tile under cabinet lip not cleaned well. A good scrubbing would accomplish the same level of cleaning I think."

"hey did an excellent job in a timely manner. I had a large corner tub taken out and needed new floor tile in order to set a claw foot tub. It looks great. There were some issues that arose as in any project. We were able discuss"

"Okay, so earlier this week I was angry with you empire for a couple reasons. But as I'll explain below, you've really come a long way to rectify and impress me with your customer service. Here's what happened. A few weeks ago I purchased Cool Breeze carpet for my whole house to go over the tiles that are currently in place in every room and Northbrook Terrace vinyl plank flooring to go over tiles in kitchen, dining room, and butlers pantry. Install date 7/19 arrives and the install team lead by Juan arrives (very nice, professional and knowledgeable) they do the walk through and inform us that the carpet can't be laid over tiles, it's the wrong type. You can imagine our frustration, our salesman completely screwed up. $11,000 is a big screw up. Juan was trying hard to make it right, but he couldn't, he wanted to at least put down the vinyl but alas he didn't have the right transition moulding to do that without carpeting. But dude was really trying! So, by this point I'm totally ticked, salesmen are supposed to know their products! Needless to say at this point my house is in complete disarray as I'm ready for flooring, I'm upset and now don't know what my options are. So I get a hold of the salesman who is going to come back out to my house Monday evening and show me products that will work over my tile floors and try to save the sale. He shows up and is of course apologetic, he's a nice person so I try to make the best of the situation and let him show me the products; we find one that is suitable sign the paperwork and find out that now I'm looking at weeks before I can get an install which has just got me beyond depressed because now I have to live with my house essentially torn apart and in chaos because what's the point in unpacking everything that I've put away in order to prepare it for install and do twice the work? So before he leaves he gives me the customer service managers phone number for the area John Merrell, so I call him the next day which was Tuesday the 20th and leave him a voicemail he calls me back within the hour and immediately starts to try to make everything right. Boy howdy did he, this man went above and beyond to make it right! Suffice to say my new flooring guaranteed to work in my house is getting installed tomorrow. Talk about customer service! I am very impressed on how empire took a negative and turned it into a positive. They saved me money to boot! So, that being said I'm impressed. The reason I initially picked empire was because the products are made in America and are mostly all recycled or have a lot of recycled product in them, but the reason I chose to stay with empire after the debacle of the wrong product was their outstanding customer service."

Thank you for choosing Kwik Dry Carpet Care, LLC. My name is Bob Giese. I am a native of the Florissant area for over 40 years. I am highly dedicated to providing the very best materials and workmanship, bringing an unsurpassed level of value to every customer I serve. I am a retired fireman. We have been in business for over twenty years. We have the very best equipment and chemicals. For fast service, excellent customer service and attention to detail, give Kwik Dry a call today. You will be happy you did.

"Dave and his crew used good materials and did really solid work. The new tub and tiling look great and are exactly what we wanted. He even came back to fix a hidden issue that showed up after the job was paid for -- much appreciated. He was responsive, helpful, and honest with his pricing; surprisingly rare among other contractors I had bid for the work. I will be keeping County Remodeling in mind for my next job."

"Jose installed a tile backsplash in the kitchen and did a beautiful job. He also built a deck and installed an aluminum fence around my backyard. He is one of the hardest workers I have ever hired. He is professional, friendly and listens to your ideas of how you want it designed. I plan to have him install a barn yard door next!"

We are pleased to offer One Stop Shopping for Professional Home Repairs:\n -- One Stop Shopping: We handle just about every home repair - plumbing, electric, drywall, carpentry and more!\n -- Firm Appointments: No sitting around all morning or afternoon waiting for us.\n -- Professional Technicians: Our technicians have at least 10 years of experience, are bonded and insured.\n -- Full Customer Service: Calls answered by a knowledgeable customer service rep ready to serve you. That's me!\n -- 1-Year Guarantee: We stand behind our work, Angie's List ranked us in the top 5%, we have an A+ rating from BBB.\n

We bring years of expertise and dedication to every project. With a strong background in customer service and technical proficiency, we prioritize delivering top-notch results that exceed expectations. Our commitment to continuous learning ensures that I stay updated with the latest industry trends and best practices. Whether it's troubleshooting complex issues or providing routine maintenance, we approach each task with precision and professionalism. Our goal is to build lasting relationships with clients based on trust, reliability, and exceptional service delivery.\n