Get matched with top solid surface countertops repair (concrete, stainless steel, etc) pros in Aberdeen-proving-ground, MD

"Everything was excellent. From the moment we had Advanced Granite solutions come out to give us an estimate, to picking out our quartz countertop, to the gentlemen that did the installation and the gentleman that did the plumbing, everyone was professional responsive and a pleasure to work with. Would definitely hire again"

"Repaired crack in Corian counter top. Looked like new."

"Mr. Romero did a wonderful job numerous projects, including complicated structural work, putting in flooring, painting, etc. He and his team were always timely, and extremely efficient. I highly highly recommend him!!"

"Vince called me back within hours of my sending him a message through Angie's List.  Even though he does not list Montgomery County as one of his service areas, he was completely willing to help us out.  In my message, I had requested the work to be done onsite but Vince explained why having him pick up the generator and take it back to his shop to work on it would make more sense.  His charge for pick-up and delivery back to us was only $34.95.
When Vince came to pick up the generator, he was on time and was able to give me a ballpark cost for the work (which turned out to be very accurate).  He said that he could get it back to us in 3-4 days but I asked if he could do it faster as there was a snow storm predicted for the next day or so.  Vince agreed to a shorter time line and ultimately got the generator back to us within 1 day!  There ended up being no snow storm but we got our generator back in working condition - along with a booklet of care instructions, a copy of our invoice, and a service history form.  A few days later we received a hand-written Thank You card in appreciation of our business.  I can't imagine how the service could have been any better.  We will use Vince for any future small engine repairs/maintenance we have and highly recommend him and his services.
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"Based on a ton of outstanding remarks on Angie's List, I initially called Tony's Touch to get most of the interior to our house painted. While he was reviewing the house to provide an estimate Anthony (the owner of Tony's Touch) noticed that our oak railings were in fairly poor shape and suggested individually sanding all of the railings and then using a tinted polyurethane to give it some glare and a longer life. During out conversation Tony indicated that his company also does all types of flooring. Since we have been dreaming of hardwood floors on the main level of our house for years, I thought it would be worthwhile to get a quote for this work as well. So, after reviewing five bids to do the work, we selected Tony's Touch to do all three jobs.















Anthony is a very enterprising young man and has put together an outstanding business. He staff a large staff of craftsmen. Anthony is quite knowledgeable on all aspects of this work. Finally, Anthony does a great job of negotiating prices on all materials and passes all of the savings to the customer. For instance, on the floor installation project he was able to find significant savings for myself and other clients by pooling together the same wood in a single order to obtain a very good price. Little things like that save clients significant money.















The most important to know about Anthony is that he wants to ensure all of his jobs get done at the highest quality level possible. He communicates with the clients extremely well. If there is a problem he typically has a recommend solution or two.















I am going to break my reviews up into three different sections: painting, refinishing the rails, and flooring. Each aspect had a separate purpose and were done at different times throughout the renovation process.















Painting







We received five estimates from painters with strong ratings on Angie's List and found that one was ultra high, two were in the middle and two were in the low end. Anthony provided the next to lowest quote, and although he was not the lowest, after meeting with him I felt like he was going to provide excellent work, and he was interested in working with me to ensure I was prepared to make all of the right decisions in a timely manner so that I would be happy with the final project. We had not yet determined all of the house colors, so he provided an excellent designer (from Will's Decorating) to meet us at the house and provide us with assistance on the color selection.















Once all of the colors were selected Anthony was very quick to select dates for the painting work that revolved around our schedule and our desire to be there whenever work was being done.















His crew was extremely polite and I thought they were quite trustworthy and excellent at their craft. They were experienced professionals. I have overseen several renovation activities over the last 30 years and I fully believe that his crews were the hardest working, most time efficient, and effective workers I have ever seen. They were always on task and worked as hard as possible. Just because they were hardworking and moved fairly quickly, there was no skimping on quality. Anthony is quite committed to quality and prefers to lengthen the schedule by a day of so if the job needs more time to maintain his high quality standard.















Tony was very flexible when it came time to select which paint brand and line were to be used in the house. We selected Benjamin Moore's Aura line, which is very expensive, but not as bad after he was able to get a contractor discount on it.















Back to the job: The crew started with prepping all of the paint surfaces and protecting all of the materials in the vicinity of where they were working. Prepping included extensive sanding all of the walls to ensure the pores were open so that the paint could better adhere to the surface. They also waited the prescribed amount of time between the first and second coat of the paint. Many painters put a second coat right over first coat without allowing the first coat to dry, and then takes credit for applying two codes of paint. Anthony's crew, however, allowed for the paint to dry by following the manufacturer's recommendation before attempting to put on a second coat.















The overall results were absolutely fantastic. As with any large painting project, there was a small punch list of tiny problems. I didn't even have to to go over the concerns with them--they saw the list on yhe table, as well stickies we applied to the walls to show where there was an issue, and they immediately made all of the corrections with no questions asked.















If you are thinking about hiring them for painting services I strongly recommend them. Some of the little things, like Tony bringing in an interior designer/paint consultant, at no charge, helped to guarantee we would be happy with the final results.















Finally, Anthony was a dream to work with on this aspect of the job. All promised dates were hit. He constantly checked in to make sure we were still happy with everything throughout the process. He periodically popped in to oversee his crew and to check out the work. And, he takes great effort to make sure we are happy with everything on an almost daily basis.















Resurfacing railings on the main floor and second floor







We have oak rails along the steps, between the kitchen and the FR, and the 2nd floor halls overlooking the FR and Foyer. These railings were quite faded and had absolutely no sheen.















I have had contractors in the past recommend just throwing a coat of polyurethane on top of the existing wood to bring the wood back to life. However.







that approach is a lazy approach to do the work and will result is a poor quality result. Anthony was the only contractor who proposed to do the work correctly--he would only do the job if they sanded, by hand, all of the railing before each coat in order to open up the pores in the wood so that stain and polyurethane would properly soak in the wood. He also suggested using a polyurethanes that was tinted with the stain color. He recommend two coats, and in between coats the railings were lightly sanded again, to ensure the product would properly adhere to the wood. The final results were outstanding.
















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"My experience with epoxy 856 was excellent. The workers were professional, they covered their feet and made sure everything was clean when they left. Most of all my counters and floor are beautiful."

"Very happy with the results and the process was easy and smooth. George Jr showed up to do the consult, he was very friendly and knowledgeable. They were not the lowest quote we received but they were the best at communication and wanting to earn our business. As sales people, my wife and I appreciate professionals that still go out of their way to earn business. They were even able to get in and do the job before the Thanksgiving holiday which was only a few weeks from the consult and was very important to my wife, as we had 14 people coming to Thanksgiving dinner. She is also pregnant and they offered us products that would not be harmful to her or the baby, but she ended up being out of town the days they were here so we stuck to the normal paint, but really appreciated the effort to accommodate us.
   The workers showed up exactly when they said they would. They worked hard and were very fast. I was amazed they finished everything in 2 days considering the size of the area they were painting and the number of cabinets and trim we had. The workers were respectful when moving and covering our belongings before and after painting. They were always laughing and smiling during the job, which is good to see, it hopefully mean they enjoy what they're doing and the quality shows. George and his son would pop in from time to time to check in and make sure everything was going well and that we were happy with the progress.
   All in all, very happy! Would recommend to anyone! If fact, we need new granite.....you know how it goes, first new appliances, which means new paint, which means new counter tops and so forth, but George Jr mentioned they can help us with that and we will probably be giving them our business for that job as well. Thanks for the great job guys.
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"They are extremely excellent. They rate plan is worth the monthly fee. And no additional charge other then plumbing and electrical. If they can not replace or repair it. They will come up with no charge. One time visit fee of 50 to repair sink or etc. Highly recommend them."

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The final outcome was very good!  Getting there was not.

Morgan was my salesperson.  She changed the appointment time due to problems with babysitting.  I already knew I wanted shaker style cabinets and quartz countertops.  Morgan was pleasant and knew her product. Be aware that Morgan does not have an office e-mail address.  After several failed attempts at contacting Morgan (I only had her personal e-mail address). Stewart (the owner) answered the phone and within 20 minutes I was speaking with Morgan regarding three changes to the kitchen.  (Changes were to replace an added box from two drawers to three drawers, replace the window sill with quartz and add a valance above the sink.  We agreed on the additional cost.  I received no e-mail confirming the changes and cost.  I e-mailed Morgan and Stewart to confirm the changes and additional cost ? I also attached a file containing a picture of the valance.

Diego arrived June 1, 2014 (a week after my initial meeting with Morgan) to take measurements. 

Five weeks later (from the date I established my change orders) I called the company for an expected installation date.  Due to the changes the company sent another installer out to measure for the drawers and valance. I was given no explanation as to why it took 5 weeks to determine that new measurements were needed.  It took another two hours as the installer measured the entire kitchen again.

I was not given the specs of the new sink.  It took over a week to obtain Moe?s name and number, who was helpful in supplying the info I needed to verify that the sink the company chose was of very good quality.  Moe works for Granite and Marble Express, Inc.; the quartz installers.

Approximately 5 weeks later, I was informed the install would occur August 21, 22 and 23rd.   No one from the office provided any instructions on preparing the kitchen for the install.  Luckily I remembered Diego mentioning that all cabinets had to be emptied.  All was ready upon his arrival. 

Diego arrived timely and worked tirelessly from Thursday until late Sunday to install the available items.  His work thus far had been impeccable. Five of my cabinets could not be completed due to ordering errors.  The change to the box from 2 to 3 drawers was ignored as was the face for the valance.  No one from the company forwarded the picture to the manufacturer.

A week prior to the installation Eric (from Granite and Marble Express, Inc.) arrived to measure for the countertops and backslash.  Eric explained both the measurement and installation process.  Eric also made a few small suggestions that ultimately improved the final outcome.   

The countertops and backsplash took four days instead of two to install.  There were errors in some of the cut quartz.  The installers were sloppy and tried to pass off shoddy work.  Only the lead could speak some English.  They were polite and accommodating in making corrections once they were informed. The final outcome was great.  Word of advice; Expect to be your own general contractor on the job.

Due to the number of ordering errors, I contacted Omar (a supervisor) to request a copy of the order confirmation from the manufacturer.  I received the copy the next day.  I reviewed the measurements and found errors.  Diego arrived the next day to confirm the errors for the reorder.  I again e-mailed Omar for another copy of the manufacturer?s order confirmation and found yet another error.

Diego and Carlos arrived October 8th to complete the job.  There is a slight color variation on the white crown molding as compared to the white cabinets.  Omar called the manufacturer and verified the same paint color had been used.  Omar arrived on site to apologize for the delays and then asked that I not supply a review on Angie's list as it could impede securing future jobs.  (Doesn't this defeat the purpose of Angie's list?) 

Diego had to return Saturday to install missing hardware and the drop-down stainless steel containers in front of the sink. 

It took 4 1/2 months to complete my kitchen.  I was disappointed with the multitude of errors and delays.  I withheld the remaining payment until the job was completed.  I felt this would provide incentive to complete my kitchen.

Communication is a serious problem with this company and was the cause for the delays.

In the end, Diego provided quality work and the final outcome was exactly as I expected. 

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"Extremely well, from initial response of owner, to timeframe for work completed. The gentleman who worked on the tub was courteous and professional. He took all steps necessary to protect the bathroom and the surface of the tub as he performed his job. The tub looks better than new! One word of warning for others, the fumes generated from this process are intense, so opening windows in the house while work is being done is highly recommended."