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"Randy Lane has skilled plumbers and a well-organized office staff. The plumber arrived at the pre-arranged day & time and fixed the two sinks. The plumber looked at the corroded sections of pipe that I pointed out and stated that his opinion was that replacing those would not significantly increase water pressure in the house. I appreciate the honest opinion.
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"Dave did an excellent job with the work I needed done. He's very professional and knows his stuff! I thought the price was a little on the expensive side, but maybe that's just the going rate for a plumber. He also was able to repair our garbage disposal which saved us the cost of getting new one installed, so that did help. I would probably hire again."

"I found water damage in the morning and after considerable investigation, determined that it was from a pinhole leak in a water pipe in the basement.  I had to turn off the main water valve to stop the leak, so I needed to repair this quickly.  I have used Burkhardt Plumbing before with success, so I called them again.  They were able to come that afternoon ( I called around noon) and Dean arrived within the promised time slot. 



He fixed the leak, and also advised me that it was probably due to insulation around the pipe which was held in place by small wires.  The insulation around the wire itself was decaying (probably installed 40 years ago) and could have caused an electrostatic charge (?) between the two metals which would corrode the copper pipe.  I appreciated this extra information, so that I can remove the rest of the insulation and prevent future leaks (the insulation was put on to prevent condensation and is no longer necessary).   I thought the cost of the repair was fair.
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"On one hand it is difficult to know how to evaluate the service we received from Service Master. We have never hired a cleaning company before, and what we needed was a very deep clean of our house prior to listing it for sale. If the results were undeniably spectacular, then it would be easy an easy evaluation. The house looked so much better after the painting and cleaning - night and day. However, the painters left some streaks of paint on the wood floors and neither they, nor Service Master, were able to clean them up, even though they both said they would. Moreover, citing the paint on the floor, Service Master came back to us after a day of cleaning saying they needed more time for an additional charge of $600. 
We were in sort of a vulnerable position: they weren't done with their work and we were days away from getting our house listed. So we felt like we had no choice but to agree.
We already thought they were expensive, and this just added to our feeling that maybe we were being taken advantage of. Unfortunately, our situation made us vulnerable in this way. We were in a hurry and busy with not only our jobs but getting the house ready for sale. So we only got one estimate for cleaning the house, and used Service Master because they were the only company who could meet our deadline (our agent told us about Service Master, and the top companies we called from Angie's List were not able to meet our schedule.)
Overall, the house did look great after their cleaning and, as a postlude, it sold in one day on MLS, so there was a bright end after all. We just have this nagging feeling that we paid a lot more than we should have, and we didn't like having to agree to pay more in the middle of the work."

"The quality of work was excellent. I would absolutely use the service again. Their skill level is extraordinary and the communication. They were very easy to work with, they explain what they were doing at every step, showed up on time, and I would recommend them."

"EVerything went well, and they did a great job.  They showed on time, cleaned up after themselves, and acted professionally while doing the work."

"Responded quickly to my request for a replacement of my outside faucets Note: 2 hour plumbing special"

"Kyle was the first to respond shortly after I requested a quote from several service companies. I talked with him on the phone and explained the problem and he quoted me an approximate cost of $120. I made an appointment with him for the next day. He arrived on time, evaluated the problem and explained what needed to be done. He ran a special cutter through the drain line that fed into the main drain under the floor. We then checked the drainage of the kitchen sink, which then drained with a vortex. The blockage was cleared. The charge was exactly what he had quoted, $120. I was happy to have hired Kyle for the job, rather than one of the large companies, after having read their unfavorable reviews, about how they quoted a price and then upon evaluating the job, changed the price. In many instances, they didn't fix the problem and either required a return visit at additional cost or the home owner had to hire someone else, like Kyle to do the job right. I was also happy to hire Kyle, because he is a small business owner and I would rather support a single man operation such as his. I would highly recommend Kyle because of his professionalism and ability to solve the problem. In the future if I need other drain cleaning, I will hire Kyle and will refer others to him. I was very happy with his service and price."

"They are excellent. I have never had any dissapointment at all. They are very clean and professional. All around a good experience."

"Sam is very professional and was very responsive to our calls and questions.  Quality of work was excellent and was completed on the schedule Sam promised. Would definitely recommend and use Sam again for future projects.
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