Granite Transformations of Jacksonville
Granite Transformations of Jacksonville
If you want to remodel your bathroom or kitchen but are worried about the time and effort involved, you need Granite Transformations! We offer engineered stone slabs that we custom fabricate to install over existing services - kitchen countertops, shower walls, tub walls, backsplashes, fireplace fronts, and more, usually in one day with no intrusive demolition! Our products are measured and cut offsite and installed in your home so you can get back to your day-to-day as soon as possible. Our amazing stone material is non-porous, maintenance-free, and heat, stain, and scratch-resistant, so they’ll last for years to come! Best of all, all our engineered stone product comes with a lifetime warranty.
"Job Dates: 4/8/22, 4/21/22, 5/4/22 Total Funds Paid: $2,300 for initial job, $500 for replacement and repair We hired Granite Transformations to put in new countertops in our 2 bathrooms. As you can see from the photos, the hall/smaller counter was ok but needed additional caulking, but the issue was with our Master Bathroom counter. On the day of the initial install there was a major issue with the workmen reusing our faucets as they now needed extenders. This was a 2 hour extremely uncomfortable worker exchange ( to the point my husband and went outside as to not hear the arguing and slamming co-workers) and delay only to be told any faucet will need an extender. Calls were placed back and forth between myself and Cori and Oscar was calling the Supervisor Garrett as well who finally brought the extenders and the guys could finish the job. As Cori told me apparently this was such a problem they all had a morning meeting about it. Extremely unprofessional and unnecessary. In the Master Bath, we were shown samples nothing like what we received. We saw creams/tans/with a splash of blue. We received a totally light blue countertop. The workmanship was beyond sub par, did not align, was filled with some sort of gel and not at all acceptable. We asked for a flush backsplash but received a pieced together not aligned or fitted shelf as seen in photos. I contacted Cori the next morning and texted her photos showing the subpar work. After a few calls, she told me the Owner's response was 'you chose it' and charged us an additional $500 to replace and repair our countertop. This is ridiculous we were forced to pay this to have our bathroom counter as it should have been in the first place. This counter would have had to be repaired anyway and we should have been charged nothing. We have yet to hear from anyone as to how the repair/replacement went. Correspondence was very cordial until an issue was presented. We are seeking a refund of the additional $500 paid."
CLYDE B on May 2022
If you want to remodel your bathroom or kitchen but are worried about the time and effort involved, you need Granite Transformations! We offer engineered stone slabs that we custom fabricate to install over existing services - kitchen countertops, shower walls, tub walls, backsplashes, fireplace fronts, and more, usually in one day with no intrusive demolition! Our products are measured and cut offsite and installed in your home so you can get back to your day-to-day as soon as possible. Our amazing stone material is non-porous, maintenance-free, and heat, stain, and scratch-resistant, so they’ll last for years to come! Best of all, all our engineered stone product comes with a lifetime warranty.
"Job Dates: 4/8/22, 4/21/22, 5/4/22 Total Funds Paid: $2,300 for initial job, $500 for replacement and repair We hired Granite Transformations to put in new countertops in our 2 bathrooms. As you can see from the photos, the hall/smaller counter was ok but needed additional caulking, but the issue was with our Master Bathroom counter. On the day of the initial install there was a major issue with the workmen reusing our faucets as they now needed extenders. This was a 2 hour extremely uncomfortable worker exchange ( to the point my husband and went outside as to not hear the arguing and slamming co-workers) and delay only to be told any faucet will need an extender. Calls were placed back and forth between myself and Cori and Oscar was calling the Supervisor Garrett as well who finally brought the extenders and the guys could finish the job. As Cori told me apparently this was such a problem they all had a morning meeting about it. Extremely unprofessional and unnecessary. In the Master Bath, we were shown samples nothing like what we received. We saw creams/tans/with a splash of blue. We received a totally light blue countertop. The workmanship was beyond sub par, did not align, was filled with some sort of gel and not at all acceptable. We asked for a flush backsplash but received a pieced together not aligned or fitted shelf as seen in photos. I contacted Cori the next morning and texted her photos showing the subpar work. After a few calls, she told me the Owner's response was 'you chose it' and charged us an additional $500 to replace and repair our countertop. This is ridiculous we were forced to pay this to have our bathroom counter as it should have been in the first place. This counter would have had to be repaired anyway and we should have been charged nothing. We have yet to hear from anyone as to how the repair/replacement went. Correspondence was very cordial until an issue was presented. We are seeking a refund of the additional $500 paid."
CLYDE B on May 2022
