Get matched with top stained or specialty glass pros in Albany, NY

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"The installers came in and were all business. They have a system that made their work go smoothly.  No slackers in this group.  No socializing amongst themselves.  Just well focused on their jobs and no missed steps or mishaps.  The leader of the group was like the conductor of an orchestra.  We were very pleased with their work.  I highly recommend this company.  

We are also very pleased with the quality of the windows.  We immediately felt the difference in the temperature in our home. These windows kept out more of the summer heat than our old windows.  Hooray!"

"It's going great. They're very attentive. Highly recommend them. Gotta use them."

Cost is determined by the job.

Art & Glass Decor Studio has been serving the New York area since 1988. We feel that the need of our customers should always come first, that is why we only work with the best materials and at an affordable price. Your satisfaction is our main concern, so we will not finish a job until you are 110% satisfied. \n \nCall us when you want your project done right the first time.

Welcome to Glass Doctor of Albany. We�re a locally owned and operated one-stop shop for your home and commercial glass needs. Our expert technicians offer window and glass repair, including: patio furniture tabletops, automobile glass service, shower doors and Mirrors. \n \nThe extra value you receive from Glass Doctor is what sets us apart from our competitors. From our Advantage Plan for home services to our Commercial Care� program for business, we can fix your glass issues quickly and efficiently. \n \nDiscover why nationally recognized retailers depend on Glass Doctor for their complete glass service. When you need home glass repair, windshield replacement or glass replacement in Albany, call Glass Doctor. We have the experience and expertise that you expect! \n

"They were good. They were pretty fast and came on time. My overall experience with them has been good."

We specialize in custom sash replacement for Vintage Homes, entry doors and skylights. Energy saving options and custom grid patterns and decorative glass of all types are available. 30 years experience and a commitment to quality products and workmanship!! Get the facts and the options without the pressure of a salesman--You deal directly with the owner. A family owned business committed to YOUR satisfaction!

We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service. Check out our services offered and call or click to schedule an estimate today!