"ACS installed a new Bryant heat pump + furnace. The equipment is high quality and the team was knowledgeable, flexible, and willing to answer all my questions. They accommodated a change in scope on the day of install from just installing a heat pump to installing a furnace + heat pump combo. This set the team back a few hours for the last minute parts request, but they powered through a very long day and stayed until the job was finished. All customer service goes directly through the owner operator. Originally this seemed like a plus, but I think they would benefit from support staff. I needed to edit and downgrade this review after a few negative experiences. Some changes are related to issues noticed after the install. The unit was not secured to the pad outdoors and also was not attached to the house. Holes cut into the corner of the garage slab in order to pass through the lines were not patched, leaving a break in the envelope. Mark promised to follow up on both of these, but he did not send anyone out to take care of this. Mark also directly promised that our install would qualify for Energy Trust of Oregon incentives for $3000, when in fact it is clear after speaking directly with Energy Trust representatives that our install did not qualify for any amount of rebate. This promise was echoed throughout the quote and the install process. I believe that the lack of a support staff is causing some shortcutting or disorganization when it comes to managing some of these details - I would prefer to assume that ACS did not know the details of the incentive rather than that they purposefully deceived me, but I dont feel comfortable recommending them given these circumstances."
Sam C on July 2024
"ACS installed a new Bryant heat pump + furnace. The equipment is high quality and the team was knowledgeable, flexible, and willing to answer all my questions. They accommodated a change in scope on the day of install from just installing a heat pump to installing a furnace + heat pump combo. This set the team back a few hours for the last minute parts request, but they powered through a very long day and stayed until the job was finished. All customer service goes directly through the owner operator. Originally this seemed like a plus, but I think they would benefit from support staff. I needed to edit and downgrade this review after a few negative experiences. Some changes are related to issues noticed after the install. The unit was not secured to the pad outdoors and also was not attached to the house. Holes cut into the corner of the garage slab in order to pass through the lines were not patched, leaving a break in the envelope. Mark promised to follow up on both of these, but he did not send anyone out to take care of this. Mark also directly promised that our install would qualify for Energy Trust of Oregon incentives for $3000, when in fact it is clear after speaking directly with Energy Trust representatives that our install did not qualify for any amount of rebate. This promise was echoed throughout the quote and the install process. I believe that the lack of a support staff is causing some shortcutting or disorganization when it comes to managing some of these details - I would prefer to assume that ACS did not know the details of the incentive rather than that they purposefully deceived me, but I dont feel comfortable recommending them given these circumstances."
Sam C on July 2024
HVAC of Salem is committed to excellence in every aspect of our business We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business
"N/A"
Mark x on June 2021
HVAC of Salem is committed to excellence in every aspect of our business We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business
"N/A"
Mark x on June 2021
Norse Heating and Air is fully licensed, bonded and insured. We offer installation, maintenance and repair of all heating and cooling systems for residential and small commercial applications. We also offer FREE estimates for installing new equipment. Norse Heating takes pride in exceeding customer expectations and doing the job right the first time, so if you want quality service with a smile, give us a call.
"awesome job and got it done fast! Super helpful would recommended to anyone looking for treble shooting issues. He will work on old units not just sell a new one when minor issues go wrong!"
justin l on April 2025
Norse Heating and Air is fully licensed, bonded and insured. We offer installation, maintenance and repair of all heating and cooling systems for residential and small commercial applications. We also offer FREE estimates for installing new equipment. Norse Heating takes pride in exceeding customer expectations and doing the job right the first time, so if you want quality service with a smile, give us a call.
"awesome job and got it done fast! Super helpful would recommended to anyone looking for treble shooting issues. He will work on old units not just sell a new one when minor issues go wrong!"
justin l on April 2025
Advantage has been providing heating and cooling to the Willamette Valley for 30 years! We pride ourselves on our consistent training and industry leading technology. Our goal is to make a positive impact on our community. We aim to do that in a number of ways: such as providing peace of mind with our 20-Year-Parts-and-Labor warranty, or providing comfort with our Smart Systems that provide unparalleled comfort while being simple to use. We also offer affordable financing options, so you can keep your home warm without breaking the bank.
"They did a professional job. Always used foot covers and floors coverings. Cleaned and removed old unit. Installation was completed In a timely manner."
Bill B on January 2024
Advantage has been providing heating and cooling to the Willamette Valley for 30 years! We pride ourselves on our consistent training and industry leading technology. Our goal is to make a positive impact on our community. We aim to do that in a number of ways: such as providing peace of mind with our 20-Year-Parts-and-Labor warranty, or providing comfort with our Smart Systems that provide unparalleled comfort while being simple to use. We also offer affordable financing options, so you can keep your home warm without breaking the bank.
"They did a professional job. Always used foot covers and floors coverings. Cleaned and removed old unit. Installation was completed In a timely manner."
Bill B on January 2024
Locally owned and operated Salem based HVAC, Roofing, Siding and General Contractor company. Where comfort and cleanliness is our excellence providing DIVINE AIR!!! Whether you need HVAC maintenance check , new roofing, siding or a remodel done, we are available to handle all of your heating, cooling, roofing, siding and remodeling needs. We strive to exceed your expectations by ensuring that each of our clients receives individualized service. Call for a free estimate today!
"They were quick to respond and come out during a heat wave. They contacted us when they were on their way. The air conditioning is now up and running."
Kimberly P on May 2023
Locally owned and operated Salem based HVAC, Roofing, Siding and General Contractor company. Where comfort and cleanliness is our excellence providing DIVINE AIR!!! Whether you need HVAC maintenance check , new roofing, siding or a remodel done, we are available to handle all of your heating, cooling, roofing, siding and remodeling needs. We strive to exceed your expectations by ensuring that each of our clients receives individualized service. Call for a free estimate today!
"They were quick to respond and come out during a heat wave. They contacted us when they were on their way. The air conditioning is now up and running."
Kimberly P on May 2023
Since 1976, Roth Home has been committed to one thing: providing the very best heating, cooling, plumbing, electrical, and drain services in the greater Portland area, coupled with truly outstanding customer care. Throughout the decades, we’ve been helping residential and commercial customers throughout the region achieve the comfort and safety they need. The Roth team goes above and beyond for every customer, offering custom solutions and fast, honest repairs when you need them most. We’re even available for 24/7 emergency services! As a full-service heating, cooling, plumbing, and electrical company in Portland and serving the entire region, Roth Home has what it takes to tackle any home service problem. From new water heater installation to furnace repairs to AC replacement, drain cleaning, whole home repiping, electrical panel upgrades, new lighting installation, and more, we can help ensure that your home or business is in tip-top shape. With Roth, one call does it all! Find out more about our comprehensive range of services, or request your appointment today when you call our friendly and professional team!
"Friendly electrician was happy to work with me in getting a chandelier if purchased installed."
Adam P on January 2025
Since 1976, Roth Home has been committed to one thing: providing the very best heating, cooling, plumbing, electrical, and drain services in the greater Portland area, coupled with truly outstanding customer care. Throughout the decades, we’ve been helping residential and commercial customers throughout the region achieve the comfort and safety they need. The Roth team goes above and beyond for every customer, offering custom solutions and fast, honest repairs when you need them most. We’re even available for 24/7 emergency services! As a full-service heating, cooling, plumbing, and electrical company in Portland and serving the entire region, Roth Home has what it takes to tackle any home service problem. From new water heater installation to furnace repairs to AC replacement, drain cleaning, whole home repiping, electrical panel upgrades, new lighting installation, and more, we can help ensure that your home or business is in tip-top shape. With Roth, one call does it all! Find out more about our comprehensive range of services, or request your appointment today when you call our friendly and professional team!
"Friendly electrician was happy to work with me in getting a chandelier if purchased installed."
Adam P on January 2025
Since 1995 Air Control Systems has been Oregon's most reliable HVAC company. We pride ourselves on treating everyone like family with the reliability and attention to detail you deserve. We offer a full range of HVAC services from new installations and replacements to routine services that will keep your unit running strong all year long. We are a proud dealer of Lennox heating and cooling systems. Contact us to discuss your next project today!
"Mark from air control systems was fantastic to work with. His crew came in and piped a new gas and electrical line to install a new gas fireplace insert. They did a wonderful job and I would highly recommend this company to anyone who is looking for this type of work. I have worked with at least five contractors this last year for multiple upgrades and Mark has been by far the best company to work with. He keeps you informed at every point and is wonderful at communication and follow through."
Steve B on November 2024
Since 1995 Air Control Systems has been Oregon's most reliable HVAC company. We pride ourselves on treating everyone like family with the reliability and attention to detail you deserve. We offer a full range of HVAC services from new installations and replacements to routine services that will keep your unit running strong all year long. We are a proud dealer of Lennox heating and cooling systems. Contact us to discuss your next project today!
"Mark from air control systems was fantastic to work with. His crew came in and piped a new gas and electrical line to install a new gas fireplace insert. They did a wonderful job and I would highly recommend this company to anyone who is looking for this type of work. I have worked with at least five contractors this last year for multiple upgrades and Mark has been by far the best company to work with. He keeps you informed at every point and is wonderful at communication and follow through."
Steve B on November 2024
At Melton's we are dedicated to saving you money on your energy bills while protecting our earth. General Information Family owned for over 30 years, we are committed to supplying the very best in products, installation, maintenance and service that the Willamette Valley has to offer. "If you are happy, we are doing our job. We love serving Salem and the outlying areas. It’s our home and you are our family.” We stand behind our service 100%. Your satisfaction is guaranteed or we will give your money back.
"Awesome. Emailed on a Sunday. Service Tech was out on Monday morning. Diagnosed the problem, ordered the part and installed on Tuesday. This was during a period of 90 degree days. I have used Melton's for the past 15+ years and will continue to use them. Always a pleasure to deal with."
Debbie A on September 2019
At Melton's we are dedicated to saving you money on your energy bills while protecting our earth. General Information Family owned for over 30 years, we are committed to supplying the very best in products, installation, maintenance and service that the Willamette Valley has to offer. "If you are happy, we are doing our job. We love serving Salem and the outlying areas. It’s our home and you are our family.” We stand behind our service 100%. Your satisfaction is guaranteed or we will give your money back.
"Awesome. Emailed on a Sunday. Service Tech was out on Monday morning. Diagnosed the problem, ordered the part and installed on Tuesday. This was during a period of 90 degree days. I have used Melton's for the past 15+ years and will continue to use them. Always a pleasure to deal with."
Debbie A on September 2019
Shew Family Contracting is a family owned and operated business. Tom has been a log truck driver since 2010 and recently decided to pursue a more family friendly career. Tom is capable of almost any project around the house or outside. He and his wife Lindsey have grown up in the Springfield area and look forward to raising their twin boys here as well. This is a family that prides themselves on good honest work and they look forward to helping you.
"I truly appreciated the prompt response and follow through. Tommy was very knowledgeable, honest, and professional ."
Merilee A on November 2024
Shew Family Contracting is a family owned and operated business. Tom has been a log truck driver since 2010 and recently decided to pursue a more family friendly career. Tom is capable of almost any project around the house or outside. He and his wife Lindsey have grown up in the Springfield area and look forward to raising their twin boys here as well. This is a family that prides themselves on good honest work and they look forward to helping you.
"I truly appreciated the prompt response and follow through. Tommy was very knowledgeable, honest, and professional ."
Merilee A on November 2024
We are a locally owned and operated company with many years of lawn care experience. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We can also do fall or spring cleanups. We can easily set up weekly, biweekly or monthly visits to accommodate any schedule. We look forward to building lasting relationships with our clients and guarantee your satisfaction!
"After 3 of their tries, a tall gate they installed still pinches at the bottom & definitely will not auto close, as I required in the beginning. Despite my eventual supplying excellent hinges (& they never credited $$ back to me, for hinges they took back-- & am terribly confused about how they installed what I purchased, without even thinking how to secure, & without regard my expense, the furthest out screw is between boards & while I offered the bolts, pure wisdom says, at least, use some washers!! And the gate should've been trimmed at the top on one side -- so many others have commented "shabby work". & all say the gate should be redone & done right. They never did backfill the fence posts...I agree with another review...they say they know how to do the privacy fence right, then they fail to do so, or answer emails. They begin tasks well, then slow down to wks & now months passing. While I corrected a prior low rating, when they sent someone to correct...I now have to revert back!!!"
Dianne L on October 2024
We are a locally owned and operated company with many years of lawn care experience. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We can also do fall or spring cleanups. We can easily set up weekly, biweekly or monthly visits to accommodate any schedule. We look forward to building lasting relationships with our clients and guarantee your satisfaction!
"After 3 of their tries, a tall gate they installed still pinches at the bottom & definitely will not auto close, as I required in the beginning. Despite my eventual supplying excellent hinges (& they never credited $$ back to me, for hinges they took back-- & am terribly confused about how they installed what I purchased, without even thinking how to secure, & without regard my expense, the furthest out screw is between boards & while I offered the bolts, pure wisdom says, at least, use some washers!! And the gate should've been trimmed at the top on one side -- so many others have commented "shabby work". & all say the gate should be redone & done right. They never did backfill the fence posts...I agree with another review...they say they know how to do the privacy fence right, then they fail to do so, or answer emails. They begin tasks well, then slow down to wks & now months passing. While I corrected a prior low rating, when they sent someone to correct...I now have to revert back!!!"
Dianne L on October 2024
Yes, a once-a-year tune-up keeps the system efficient and helps it last longer. During the visit, a technician cleans coils, checks electrical connections, and swaps or cleans the filter. Catching small issues now stops bigger, pricier failures later, so that a quick appointment saves money and stress over the life of the unit.
Changing your AC filter every 30 days is necessary to maintain optimal performance and high indoor air quality. Regular filter replacement prevents dust buildup, ensures efficient airflow, and protects the system from stress that could lead to costly repairs. This disciplined maintenance routine not only boosts energy efficiency but also prolongs the lifespan of your unit by safeguarding its critical components.
An HVAC service plan is worth the cost, especially if you forget to schedule maintenance on your own. A service plan locks in yearly (or twice-yearly) visits, allowing a professional to identify small problems early, clean key components, and maintain energy efficiency. Many plans also include minor repairs or priority scheduling, which can pay for themselves if an unexpected issue pops up.
In a pre-season service visit, your technician gives your system a top-to-bottom check before peak season hits. Expect a filter change, thermostat test, condenser-line flush, electrical-connection check, and coil cleaning. They also tighten loose parts and make minor adjustments so the unit fires up without surprises when temperatures swing. That quick tune-up cuts the risk of mid-season breakdowns and keeps energy use in line.