Get matched with top computer repair, troubleshooting or upgrades pros in Albuquerque, NM

"The process was easy and my experience with Mike was great. After being told my computer had a major problem that would require a $250 software repair I decided to get a second problem. I contact Mike on a Sunday morning and my project was solved later that morning. Mike fixed my problem in an hour and it only cost me $85. I would highly recommended Mike to help with any computer issue."

My name is Jacob Smithson and I am an experienced device repair and general electronics technician. I have spent the last 6 years working in the AVL production industry where I work with the whole spectrum of technology from handheld devices to media level technologies.

"Garry called me exactly at the time we agreed upon. We discussed all my concerns and agreed that I would leave the error messages open for him to see once he could connect to my computer remotely. Once he connected to my laptop, he got to work and we hung up the phone. I was able to accomplish other things while Garry worked on my computer. When he finished, he called me back and showed me how there were no longer any error messages and Outlook was no longer asking if I wanted to compress my email messages. Not only did he get rid of all the error messages so my laptop could load faster but he downloaded a Malware program to protect my laptop, checked on the Internet speed and answered all my questions. He assured me of some concerns I had such whether or not I had enough remaining memory and whether I needed to try to correct a program that came with the computer and was no longer working. In fact, he asked me a few questions: whether or not I was getting error messages while working in a program for example, so he could determine if I may have any additional problems I forgot to mention or may come up at a later time I imagine. Garry was pleasant and friendly the whole time of our interaction and had a professional demeanor that gave me confidence. Sometimes I can get chatty which I imagine is annoying to others and takes work time away. But if Garry was annoyed (I wouldn't blame him!) he never let it show in his voice. He was always calm and professional. My laptop no longer has any error messages and loads faster. I am looking forward to using it without feeling a lot of frustration."

"Mark was exceptionally helpful. I went from a computer without hotmail access (something I've used for years) to a functional computer with Mark's help over the phone. I strongly recommend Mark, the PC Guy. He's a gem."

"Fine; they cleaned up my computer remotely. I ended up having to reset the computer but I don't think that was their fault, I think the software they used couldn't identify the problem."

"my computer works responded to my call within 15 minutes, it took 20 minutes to repair.. they took command of my computer. i had a cup of coffee"

"I had just purchased a brand new Dell laptop because my existing laptop was fairly old and running very slow.  Once I got the new one up and running I found it was no faster than my old computer.  I began to suspect that when I transferred all my files from my old computer to my new one, I had inadvertently moved over some virus or corrupt files(s) that was causing my problem.  Alexander Technical Resources took control of my computer, remotely, and for about three or four hours ran a bazillion diagnostic programs searching for problems.  In the end he didn't really find anything of significance.  A few unnecessary files which he deleted but no viruses or other issues that would cause my computer to be slow.  The technician did say, however, he noticed I was running McAfee anti virus software.  It came already installed on my computer so I just kept it.  He further stated McAfee has a lot of stuff constantly running in the background on your computer as part of their security apparatus.  A number of people had reported they found this caused their computers to run slower and suggested I might try removing McAfee and installing another anti virus program and see if that helps.  I Googled McAfee removal tool, ran the program to remove McAfee and installed another anti virus program.  The result:  my computer seems to run a little faster without McAfee than it did with it.  Just as an aside, I also started using Mozilla as my internet browser instead of internet explorer 11 and that greatly increased my internet browsing speeds.  FYI. <br />"

"Anthony called at a predetermined time to help me with an issue that I had not experienced in the past.  He was very professional, extremely pleasant and when he took remote control of my computer, I knew we were in good hands.  He restored documents and pictures that I thought were hopelessly lost.  He also cleaned up and eliminated unnecessary programs.    I sat in the comfort of my home, sipping coffee while watching Anthony work his magic.  Take my tower to a shop where it will languish for two weeks?  No thanks!  I will be contacting Anthony for any future computer repairs. <br />"

"Mike picked up my old and new computer and transferred files.  He returned and set up my new computer.  He took the time to set up my printer also and remove the extra, not needed, web of cords from prior set up.  He was courteous and helpful.  Only regret is that I threw away office software that I needed to install back on new computer to open up existing files.  Over all, great service and price. <br />"

"I noticed that my computer wasn't working properly and I couldn't fix it. I purchased an Angie's List "deal" with Dave's Computers to solve the problem. Dave was able to remote into my computer and immediately knew that malware and/or spyware were affecting it. He ran software to clean it up and it worked but not completely. He then ran more software, removed a lot of junk, defragged the computer, and it worked better than when I got it. I was very impressed with his professionalism and service. <br />"