Get matched with top computer repair, troubleshooting or upgrades pros in Modesto, CA

"The process was easy and my experience with Mike was great. After being told my computer had a major problem that would require a $250 software repair I decided to get a second problem. I contact Mike on a Sunday morning and my project was solved later that morning. Mike fixed my problem in an hour and it only cost me $85. I would highly recommended Mike to help with any computer issue."

"My computer malfunctioned at a crucial time so I contacted Geek, and Jack had unbelievable patience with me because I was near hysteria and inpatient. Jack worked quickly and thoroughly to resolve my problem and continuously kept me apprised of his progress. And upon completion of the repair, Jack walked me through short cuts and provided technical advice on optimizing my computer's function. If I could give Jack ten stars, I would in a heartbeat. "

Oak & Ash Technology is a Sacramento-based IT service company built for homeowners and small businesses who need reliable, no-nonsense tech help. We handle Wi-Fi performance and dead-zone fixes, mesh network upgrades, smart home setup, security camera installation, and structured cabling all with clean workmanship and clear communication from start to finish.\nWhether your Wi-Fi can't reach the back of the house, your cameras need a proper install, or your small business network is held together with hope and a consumer router, we've seen it before and we know how to fix it right.\nWe're not a big-box retailer upselling you a service plan. Oak & Ash is a local, owner-operated business ? which means you get a senior technician on every job, honest assessments, and work you won't have to redo in six months.\nServing the greater Sacramento area including Florin, Elk Grove, Rancho Cordova, and surrounding communities.

"Garry called me exactly at the time we agreed upon. We discussed all my concerns and agreed that I would leave the error messages open for him to see once he could connect to my computer remotely. Once he connected to my laptop, he got to work and we hung up the phone. I was able to accomplish other things while Garry worked on my computer. When he finished, he called me back and showed me how there were no longer any error messages and Outlook was no longer asking if I wanted to compress my email messages. Not only did he get rid of all the error messages so my laptop could load faster but he downloaded a Malware program to protect my laptop, checked on the Internet speed and answered all my questions. He assured me of some concerns I had such whether or not I had enough remaining memory and whether I needed to try to correct a program that came with the computer and was no longer working. In fact, he asked me a few questions: whether or not I was getting error messages while working in a program for example, so he could determine if I may have any additional problems I forgot to mention or may come up at a later time I imagine. Garry was pleasant and friendly the whole time of our interaction and had a professional demeanor that gave me confidence. Sometimes I can get chatty which I imagine is annoying to others and takes work time away. But if Garry was annoyed (I wouldn't blame him!) he never let it show in his voice. He was always calm and professional. My laptop no longer has any error messages and loads faster. I am looking forward to using it without feeling a lot of frustration."

"Mark was exceptionally helpful. I went from a computer without hotmail access (something I've used for years) to a functional computer with Mark's help over the phone. I strongly recommend Mark, the PC Guy. He's a gem."

"<p>Somehow my laptop corrupted the operating system and would not even boot up. Alexander Technical Resources (Spencer) came to my house to try to repair my computer. We decided that my computer needed to go to their repair facility for some serious work. They were able to save all my data, ran thorough diagnostics and repaired my computer. It was such a relief that I did not loose and data.</p> <p>This is the second time I have used them. The first was to set up this very laptop and transfer all the data from my old PC.</p> <p>I would recommend Alexander Technical Resources and will use them for any other computer repairs. </p> <p><br /></p> <br /> <br /> <br />"

"The problem was a BIOS message that said "press F1 to continue," but when I pressed F1, nothing happened. Sean arrived promptly at 12 noon on 11/21/2020, and began work immediately. By 2:00 Sean had removed RAM memory and reinstalled it, examined and changed certain jumper settings, removed and reinserted a 2032 CMOS battery, and other things which I can't remember. He was considering removing the SSD drive, which hosts the Windows 10 operating system, saying the drive might not be properly seated. But I told him the computer had been working fine until just quite recently, which indicated that the SSD surely was installed properly, and that I would prefer that he not remove it. So he did not remove the SSD, but I don't think he appreciated my interfering. Sean indicated early on that he did not like customers watching him work. He was polite about this. Thinking he meant that my talking or making suggestions annoyed him, I stopped talking and just watched. But after an hour or so of my just watching, Sean made it clear, politely, that he would prefer to work alone. At that point I left the office and did not bother him for the next two hours. After about 2.5 hours, Sean said he had found the bootup problem. All that was wrong was that a keyboard lock key on my Microsoft keyboard had been accidentally set. (I never knew there was such a key before this.) Once this key was unset, the computer booted up, responded to the F1 key press normally, and then booted up to the BIOS. Sean updated my BIOS too, at my request. Sean seemed embarrassed that this work had taken so long, as if he believed he should have checked simple things first (like the keyboard); he said he would only charge me for two hours even though he had worked for three. Let me add that I suspected a keyboard was an issue myself. That is why I called the tech shop Sean works out of in Sacramento (I've misplaced their phone number) Saturday morning 11/21, and left a voice mail asking the tech person to bring an extra keyboard with him. Sean either never got this voice mail, or else he got it and ignored it. The keyboard issue was the last thing he looked at; arguably it should have been first. As I was about to sign the papers Sean gave me at around 3:00 pm, I said "First let me check that everything is working." It was then that I determined that the LED power light on my computer's power-on switch was no longer functioning. I explained this to Sean, pointing out that it was working before he arrived. But he dismissed this complaint rather abruptly and rudely, saying it was a trivial and minor issue, or something to that effect. He clearly didn't want to stick around another minute. I added that I didn't want to sign any papers until this problem, which Sean himself had caused when he tampered with jumper settings, had been restored to working order. "Fine," Sean said, gathering up the unsigned paperwork and heading for the door. I said, "It's OK. If you are tired now, you can come back tomorrow." "I'm not ever coming back," Sean replied, walking out the door. He was obviously angry when he left, and didn't want to discuss the matter any further. Except for watching Sean for the first hour, keeping quiet most of the time, I don't know what I did to make this MyComputerWorks computer technician so angry. Despite overlooking a simple solution to my problem at the outset, he still fixed the main problem, and I'm glad to pay My Computer Works for his two hours work. I had a $10 bill in my pants pocket and was all ready to give it to Sean as a tip, but he left in anger before I could give it to him. It truly is important that this power-on LED light up and stay on while the computer is running. My computer is very quiet, and after a time of non-use, the monitors go dark even though the computer is on and Windows 10 is running. So the only way to be sure this computer is on or off is to look at the LED power light on the power switch. If the LED is on, the computer is running; LED off means it has been shut down. With no lights of any kind, this is becomes a non-trivial matter. I believe it would not be difficult for a knowledgeable tech person to fix this. It's just a matter of getting the jumpers Sean changed set back to where they were before he arrived. However, Sean has said he won't ever come back here -- giving no reason. I am asking MyComputerWorks to send another tech to clean up after Sean, fixing the jumper problem that he caused, since Sean is no longer willing to come over here. I am also recommending Sean have more training in troubleshooting and an anger management class."

"Anthony called at a predetermined time to help me with an issue that I had not experienced in the past.  He was very professional, extremely pleasant and when he took remote control of my computer, I knew we were in good hands.  He restored documents and pictures that I thought were hopelessly lost.  He also cleaned up and eliminated unnecessary programs.    I sat in the comfort of my home, sipping coffee while watching Anthony work his magic.  Take my tower to a shop where it will languish for two weeks?  No thanks!  I will be contacting Anthony for any future computer repairs. <br />"

"Fine; they cleaned up my computer remotely. I ended up having to reset the computer but I don't think that was their fault, I think the software they used couldn't identify the problem."

"I had noticed that the screen had some funny lines on it. It was not broken on the outside but looked like it may have been broken beneath the screen so I took it in to be looked at on 10/12. Spoke with Max and he said somebody would evaluate it and give me a call. He gave me an approximate price but would know more once it was looked at. I did give him my $25 discount form that was available here. Later that day he called and they can order the part. He gave me the quote but forgot the coupon said he was sorry then also gave me another discount. It ended up costing $201 and then they called on 10/17 and said it was ready. Told them I would pick it up on 10/19. <br /> <br /> <br /> <br />I know they say it is way cheaper to do it yourself but since I was not able to do that and I am not sure what other places are charging I was quite pleased with the finished results. The laptop is 3 years old but I spent $700 on it because it is lightweight and easy to travel with. It was worth $200 rather then spending another $600 or $700 on a new one since I don't use it that much. <br /> <br /> <br /> <br />I would definitely use them again for any future computer problems. <br />"