Get matched with top computer repair, troubleshooting or upgrades pros in Allentown, NJ

"Mike was able to get the upgrade on to my computer and he also was able to determine that the system was grossly inadequate for what I wanted to do. He recommended what I should look for when I purchase a new one and when I do make a purchase I will be calling on him to get my system up to speed. I was most impressed with Mike’s professionalism and knowledge and I would definitely recommend him for any computer issues."

"Very efficient and professional. Analyzed a number of hardware and software problems on an older computer, repaired and replaced defective parts, and fixed a broken Windows 10 installation. All at a very reasonable price."

"Hansel was a good communicator and solved my computer issues quickly & competently. "

"Bill showed up before the scheduled appointment. He immediately found numerous problems with our computer and reasons why it was slow and locking up. Since much more diagnostic work was needed, he took the CPU back to his shop and quickly corrected all the issues. He communicated his findings that evening and exactly what it would cost to fix. Our computer is now working perfectly. No virus protection software or other online help could have done this job."

"Very professional and helpful. HE DID A GOOD JOB FIXING MY LAPTOP"

I am a certified Dell and Lenovo engineer, and certified CompTIA A+ and security + holder. I offer services like repairs, upgrades and consultations for Dells, Lenovo and other known computer brands.

"It is rare to still find a service provider in New York City that is professional, courteous, empathetic to a service problem, and able to complete what is needed quickly, completely, and at a reasonable cost.  So why can't everyone follow the example of New York Computer Help?  Here is our story:  One of the key workstation computers in my wife's medical practice office lost power following a power surge.  This had the potential of severely impacting our daily office workflow.  I spent three frustrating hours on the phone with the manufacturer, Dell Computers, and another hour of frustration with The Geek Squad, feeling that no easy, affordable resolution was available.  Everyone wanted to sell me unnecessary parts and schedule costly diagnostic visits.  So I remembered that I should have started with Angie's List and found the listing for New York Computer Help.  Miraculously, they were a few short blocks from our office, had fabulous customer reviews, were available seven days a week, and handled Dell computers.  I called their office and had my call picked up immediately by a real person who gave me great attention, asked relevant questions, and invited me to bring the workstation in that day for a free evaluation.  I brought the computer over and found this service oasis in midtown Manhattan.  They had late hours so I made it there in time.  They spoke with every customer in person or on the phone with courtesy and understanding.  While they realized that I was not "tech savvy", they treated me with respect and explained the possible problems in terms I understood.  They offered to diagnose the problem on the spot at no cost, determined it was one of two possible issues, and then identified the problem (which had a cost-effective solution).  They had the replacement part in stock (an even better power supply than I had on the unit) and installed it in about 30 minutes.  They also gave the computer a complete cleaning and tested it on the spot.  In less than an hour everything was good as new.  I brought the computer back to our office, and everything worked perfectly.  The total cost of the repair was less than half of what Dell quoted just for parts!  My Angie's List discount was applied with no questions asked.  I even enjoyed the chocolate candy they had in the office while waiting for the repair.  Great service and a great customer experience! <br />"

"Mark was exceptionally helpful. I went from a computer without hotmail access (something I've used for years) to a functional computer with Mark's help over the phone. I strongly recommend Mark, the PC Guy. He's a gem."

"It went very well. The motherboard on our computer died. He found a new one for us and had it installed in no time. We needed it done by a particular date and he finished the job quickly. He also helped us update the computer. We would definitely use him again!"

"Very well, all things considered. Had speed problems and tech went through my computer thoroughly. He fixed some things, but final assessment is that it is old and tired and needs to be replaced. I'm okay with that conclusion, and am looking at his recommendation for replacement. Quan was very good at explaining things to me, and making sure that I understood his reasoning. It was a pleasant and informative hour on the phone."