Top-rated lightning protection installers or repairers.

Get matched with top lightning protection installers or repairers in Amesbury, MA

Enter your zip and get matched with up to 3 pros

Matching on HomeAdvisor

Share some details icon
Share some details about your home project.
Match with local pros icon
Within moments, match with highly-rated local pros.
Compare quotes icon
Compare quotes and choose the best pro for the job.

Find Lightning protection installers or repairers in Amesbury

Avatar for Cotti-Johnson Heating-Cooling-Electrical

Cotti-Johnson Heating-Cooling-Electrical

4.75(
146
)
Approved Pro

Cotti-Johnson Heating-Cooling-Electrical

4.75(
146
)
Approved Pro
Super Service Award
Customers say: Super punctual
Recommended by 92% of Angi customers
Recommended by 92% of HomeAdvisor customers
658 local quotes requested

Experiencing issues with your heating, air conditioning, plumbing, or electrical systems? Cotti-Johnson is your reliable one-stop shop for all home comfort needs. From simple fixes to large-scale projects, our professional team handles everything with honesty and expertise. We offer 24/7 emergency services and specialized design services for landscape and indoor lighting. Trust us for top-notch, efficient, and transparent service. Visit our website at callcotti.com or call us at (833) 826-8844 to see how we can improve your home's comfort and efficiency.

"Happy with the work, and the customer service. Will definitely call on them for future work."

Fran P on June 2025

Experiencing issues with your heating, air conditioning, plumbing, or electrical systems? Cotti-Johnson is your reliable one-stop shop for all home comfort needs. From simple fixes to large-scale projects, our professional team handles everything with honesty and expertise. We offer 24/7 emergency services and specialized design services for landscape and indoor lighting. Trust us for top-notch, efficient, and transparent service. Visit our website at callcotti.com or call us at (833) 826-8844 to see how we can improve your home's comfort and efficiency.

"Happy with the work, and the customer service. Will definitely call on them for future work."

Fran P on June 2025


"Highly recommend! Josh came gave us an estimate for our hot water tank replacement with financings and everything went through and the next day Sal came out, great worker knowledgeable explained everything step by step. Friendly and a dog lover! Just great work and respectful good hard workers!"

Darline F on May 2024

Heritage Home Service is proud to serve residents from Northeast Massachusetts. We are the area’s premier home services provider and for 35+ years, we’ve brought the Heritage touch to homes throughout the state.

"Highly recommend! Josh came gave us an estimate for our hot water tank replacement with financings and everything went through and the next day Sal came out, great worker knowledgeable explained everything step by step. Friendly and a dog lover! Just great work and respectful good hard workers!"

Darline F on May 2024


Avatar for Wilson Brothers Heating & Air Conditioning Inc

Wilson Brothers Heating & Air Conditioning Inc

4.75(
142
)
Approved Pro

Wilson Brothers Heating & Air Conditioning Inc

4.75(
142
)
Approved Pro
Customers say: Super punctual
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers
12 local quotes requested

Family owned and operated since 1987, Wilson Brothers HVAC, Inc. has been a leader in the installation and repair of complete, custom-designed, heating and cooling systems for homeowners in Massachusetts and New Hampshire. Hot air, radiant, and hydro-air heating systems fired by either gas or oil, along with complete central air or ductless cooling systems. Trust your home comfort to Wilson Brothers, Your All-Season Comfort Specialists. We also service additional areas through our sister companies, Accurate Baker Elman and Murphy's.

"Very knowledgeable and professional"

Stephen S on September 2024

Family owned and operated since 1987, Wilson Brothers HVAC, Inc. has been a leader in the installation and repair of complete, custom-designed, heating and cooling systems for homeowners in Massachusetts and New Hampshire. Hot air, radiant, and hydro-air heating systems fired by either gas or oil, along with complete central air or ductless cooling systems. Trust your home comfort to Wilson Brothers, Your All-Season Comfort Specialists. We also service additional areas through our sister companies, Accurate Baker Elman and Murphy's.

"Very knowledgeable and professional"

Stephen S on September 2024


Avatar for Heritage Home Service

Heritage Home Service

4.18(
422
)
Approved Pro

Heritage Home Service

4.18(
422
)
Approved Pro
Customers say: Super punctual
41 local quotes requested
40 years of experience

We’re Your Local Plumbers, Heating and AC Technicians, and Electricians. Get prompt and professional plumbing, heating, air conditioning, and electrical services. Our quality staff of licensed and local plumbers and electricians have been providing local plumbing, heating, air conditioning, and electric services in the New Hampshire area since our beginnings in 1986. At our heart, Heritage is a family company with a longstanding reputation for providing quality service for a fair price. People tell us that they see our service trucks everywhere in the area, which is true since there’s a good chance that one of our technicians is also your neighbor. This makes it easy for us to be at your home promptly to help you solve your household plumbing, heating, AC, and electrical problems. It also makes it easy for us to do all that we can to maintain our reputation for quality service. One way we continue to improve the quality of our work is through regular training and certification for our great attendants who are behind the scenes making the magic happen. So whether you are struggling with a clogged drain or a noisy furnace, or you need an installation of an appliance, you’ll see the results of our devotion in the service you receive. If you’re experiencing a problem with your plumbing, heating, AC, or electricity at home, then you should give us a call and see what we mean by quality service that’s guaranteed. From clogged drains to AC installation to electrician’s work, we offer a variety of quality services and products at fair prices to NH residents and northern MA residents—guaranteed!

"All I needed was a replacement for a broken, rusted toilet flange that was set in cast iron. The technician was very professional, and the quality of the work was excellent—I could never have done it myself. I gave 4 stars instead of 5 only because of the cost ($650). To be fair, I didn’t get any other estimates, but it did seem a bit expensive for a job that took only one hour."

William C on November 2025

We’re Your Local Plumbers, Heating and AC Technicians, and Electricians. Get prompt and professional plumbing, heating, air conditioning, and electrical services. Our quality staff of licensed and local plumbers and electricians have been providing local plumbing, heating, air conditioning, and electric services in the New Hampshire area since our beginnings in 1986. At our heart, Heritage is a family company with a longstanding reputation for providing quality service for a fair price. People tell us that they see our service trucks everywhere in the area, which is true since there’s a good chance that one of our technicians is also your neighbor. This makes it easy for us to be at your home promptly to help you solve your household plumbing, heating, AC, and electrical problems. It also makes it easy for us to do all that we can to maintain our reputation for quality service. One way we continue to improve the quality of our work is through regular training and certification for our great attendants who are behind the scenes making the magic happen. So whether you are struggling with a clogged drain or a noisy furnace, or you need an installation of an appliance, you’ll see the results of our devotion in the service you receive. If you’re experiencing a problem with your plumbing, heating, AC, or electricity at home, then you should give us a call and see what we mean by quality service that’s guaranteed. From clogged drains to AC installation to electrician’s work, we offer a variety of quality services and products at fair prices to NH residents and northern MA residents—guaranteed!

"All I needed was a replacement for a broken, rusted toilet flange that was set in cast iron. The technician was very professional, and the quality of the work was excellent—I could never have done it myself. I gave 4 stars instead of 5 only because of the cost ($650). To be fair, I didn’t get any other estimates, but it did seem a bit expensive for a job that took only one hour."

William C on November 2025


Gary Then

4.74(
32
)
Approved Pro

Gary Then

4.74(
32
)
Approved Pro
Customers say: True professional
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers
38 local quotes requested

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of services that are customizable to each individual project. You will find us to be competitively priced, paying close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction!

"Gary and his team were great. Responded quickly and were able to get the job done the next day for a fair and reasonable price. I definitely intend to hire them again. "

Detra M on October 2025

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of services that are customizable to each individual project. You will find us to be competitively priced, paying close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction!

"Gary and his team were great. Responded quickly and were able to get the job done the next day for a fair and reasonable price. I definitely intend to hire them again. "

Detra M on October 2025


Avatar for T & G Electrical

T & G Electrical

4.94(
163
)
Approved Pro

T & G Electrical

4.94(
163
)
Approved Pro
Customers say: Super punctual
Recommended by 98% of Angi customers
Recommended by 98% of HomeAdvisor customers
14 local quotes requested

• 2019 Super Service Award Winner - 7th Consecutive Year! • For Over 20 Years, We have been Proudly Serving clients in the Greater Boston Area! • We offer both Residential & Commercial Services • T & G Electrical is a Certified Master Licensed & Insured, Locally Owned & Family Operated Electrical Company • Our commitment to excellence has earned us an impeccable local reputation with clients which we will happily share with you through our references • If you have a project, call us! • We will work together to determine the scope of your project, your budget, and how we can work together to achieve your desired results within your scheduled time frame! • Our Professionalism, Accountability, & Open Client Communication will ensure we meet and exceed your expectations regardless of project size. We look forward to the opportunity to serve you • Call (617) 209-3895 to Schedule a FREE Estimate or Appointment Today!

"George and his team is very helpful. Their work was done fast and professionally. George gave me very seasonable price. I will hire them again if I need any electrical help."

Sherwin L on November 2024

• 2019 Super Service Award Winner - 7th Consecutive Year! • For Over 20 Years, We have been Proudly Serving clients in the Greater Boston Area! • We offer both Residential & Commercial Services • T & G Electrical is a Certified Master Licensed & Insured, Locally Owned & Family Operated Electrical Company • Our commitment to excellence has earned us an impeccable local reputation with clients which we will happily share with you through our references • If you have a project, call us! • We will work together to determine the scope of your project, your budget, and how we can work together to achieve your desired results within your scheduled time frame! • Our Professionalism, Accountability, & Open Client Communication will ensure we meet and exceed your expectations regardless of project size. We look forward to the opportunity to serve you • Call (617) 209-3895 to Schedule a FREE Estimate or Appointment Today!

"George and his team is very helpful. Their work was done fast and professionally. George gave me very seasonable price. I will hire them again if I need any electrical help."

Sherwin L on November 2024


Avatar for 128 Plumbing Heating Cooling & Electric

128 Plumbing Heating Cooling & Electric

4.34(
108
)
Approved Pro

128 Plumbing Heating Cooling & Electric

4.34(
108
)
Approved Pro
Customers say: Super punctual
36 local quotes requested
34 years of experience

For over 30 years, 128 Plumbing, Heating, Cooling & Electric has provided the highest quality, efficiency and reliability to customers. Celebrating thousands of five-star reviews online and an A+ Rating on BBB for years, the company has become the North Shore’s most trusted and consistent plumber, heating and air conditioning, and electrical service company. The company takes pride in the title as a Diamond Elite Contractor with Mitsubishi Electric and being selected into the National Grid VPI Program. Finally, a company that picks up the phone every time with manufacturer-trained technicians and a commitment to providing customers with an easy, effortless customer service experience. You're guaranteed to be left with the service and price you were quoted with customized options for what's best for your home in the long-term. 128 Plumbing, Heating, Cooling & Electric specializes in Installation, Service, and Repair for Boilers, Furnaces, Air Conditioners and HVAC Systems, Tankless Water Heaters, Ductless Mini-Splits and Plumbing. Worried about the cost of your next project? We have options to help you get your repairs on the way! Unfortunately, emergencies don’t wait until you have all of your financial ducts in a row.

"I am posting this review to share my personal experience with 128 Plumbing, Heating, Cooling & Electric. Everything below reflects events that occurred in my home and my personal observations and opinions based on those events. My wife and I hired 128 Plumbing for an oil to gas conversion and related heating work, including the installation of a Lochinvar WHB 110 gas boiler. The total financed cost was approximately $25,371 after rebates, with an additional roughly $2,000 for a gas line related to a stove conversion. After the installation, we experienced repeated operational issues with the system. These included multiple boiler lockouts that resulted in periods without heat. When the system was running, temperatures in certain rooms were inconsistent. One bedroom used for sleeping experienced significant temperature fluctuations that made it difficult to maintain consistent comfort. During the course of the work and follow up visits, we also experienced several issues involving d"

Lou R on January 2026

For over 30 years, 128 Plumbing, Heating, Cooling & Electric has provided the highest quality, efficiency and reliability to customers. Celebrating thousands of five-star reviews online and an A+ Rating on BBB for years, the company has become the North Shore’s most trusted and consistent plumber, heating and air conditioning, and electrical service company. The company takes pride in the title as a Diamond Elite Contractor with Mitsubishi Electric and being selected into the National Grid VPI Program. Finally, a company that picks up the phone every time with manufacturer-trained technicians and a commitment to providing customers with an easy, effortless customer service experience. You're guaranteed to be left with the service and price you were quoted with customized options for what's best for your home in the long-term. 128 Plumbing, Heating, Cooling & Electric specializes in Installation, Service, and Repair for Boilers, Furnaces, Air Conditioners and HVAC Systems, Tankless Water Heaters, Ductless Mini-Splits and Plumbing. Worried about the cost of your next project? We have options to help you get your repairs on the way! Unfortunately, emergencies don’t wait until you have all of your financial ducts in a row.

"I am posting this review to share my personal experience with 128 Plumbing, Heating, Cooling & Electric. Everything below reflects events that occurred in my home and my personal observations and opinions based on those events. My wife and I hired 128 Plumbing for an oil to gas conversion and related heating work, including the installation of a Lochinvar WHB 110 gas boiler. The total financed cost was approximately $25,371 after rebates, with an additional roughly $2,000 for a gas line related to a stove conversion. After the installation, we experienced repeated operational issues with the system. These included multiple boiler lockouts that resulted in periods without heat. When the system was running, temperatures in certain rooms were inconsistent. One bedroom used for sleeping experienced significant temperature fluctuations that made it difficult to maintain consistent comfort. During the course of the work and follow up visits, we also experienced several issues involving d"

Lou R on January 2026


Avatar for PW DiMasi Electric

PW DiMasi Electric

4.81(
36
)
Approved Pro

PW DiMasi Electric

4.81(
36
)
Approved Pro
Customers say: Quality work
Recommended by 94% of Angi customers
Recommended by 94% of HomeAdvisor customers
12 local quotes requested

We have been a Waltham based local electrical company since 1993. I Peter W DiMasi Master Electrician (15273A) owner of PW DiMasi Electric am committed to serving our customers with the best service and quality of work. We have courteous and qualified electricians that will complete any electrical job, small or large. We pride ourselves in quality, service and when the job is done, cleanliness! You will not need to clean after us. We are here for all your electrical needs from lighting design, installing an extra receptacle to wiring a new building. We install phone, cable TV, lighting, recessed lights, electric heat, service upgrades, circuit breakers, power generators, computer networking and much more. We are fully licensed and insured and have been vote best of the best since 2000.

"We hired PW DiMasi to install receded lighting in an upstairs office and could not be happier with the results. Peter, the owner, was prompt in scheduling a time to provide a project estimate and quoted us a fair price. He also showed up on the day of the project to introduce the two electricians that would be doing the work. The team was courteous, professional, and did a great job installing the lights. They also were careful to cover the room with tarps to minimize dust and cleaned up the workspace afterwards. If we have a future need for an electrician, PW DiMasi will be our first call."

Jeff F on January 2025

We have been a Waltham based local electrical company since 1993. I Peter W DiMasi Master Electrician (15273A) owner of PW DiMasi Electric am committed to serving our customers with the best service and quality of work. We have courteous and qualified electricians that will complete any electrical job, small or large. We pride ourselves in quality, service and when the job is done, cleanliness! You will not need to clean after us. We are here for all your electrical needs from lighting design, installing an extra receptacle to wiring a new building. We install phone, cable TV, lighting, recessed lights, electric heat, service upgrades, circuit breakers, power generators, computer networking and much more. We are fully licensed and insured and have been vote best of the best since 2000.

"We hired PW DiMasi to install receded lighting in an upstairs office and could not be happier with the results. Peter, the owner, was prompt in scheduling a time to provide a project estimate and quoted us a fair price. He also showed up on the day of the project to introduce the two electricians that would be doing the work. The team was courteous, professional, and did a great job installing the lights. They also were careful to cover the room with tarps to minimize dust and cleaned up the workspace afterwards. If we have a future need for an electrician, PW DiMasi will be our first call."

Jeff F on January 2025


Avatar for NETR Inc

NETR Inc

4.79(
72
)
Approved Pro

NETR Inc

4.79(
72
)
Approved Pro
Customers say: Quality work
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers
180 local quotes requested

For emergency services, please call 781-933-6387. N.E.T.R., Inc. is here to help homeowners install the best heating and cooling systems that fits their needs. Since 1989, we’ve installed heating and cooling systems in Boston and its surrounding areas, tackling tough problems that our clients face. Our goal is to ensure our clients have energy efficient, quiet, reliable systems so they can live their lives to the fullest both at home and at work. Our dedication to our customers’ needs is what drives us each and every day. Our approach to temperature control and comfort has helped us become one of the most respected names in heating, cooling, and refrigeration in New England

"Before installing a mini-split, the sales person told me that I'd need to cut down an interior shelf to a specific height. I paid a handyman $400 to do exactly what the sales person instructed. Later on, N.E.T.R. came and did the installation; however, AFTER the installation, a technician told me that they hadn't accounted for the vent opening and closing and that the shelf would need to be further cut down. As you can imagine, this type of service is rather ridiculous. If they knew that the shelf would need further cutting, they should have NOT installed the unit. I have called N.E.T.R. six (6) times in three weeks, and no one has called me back about this issue. After paying for the unit and for a handyman, it's ridiculous that I have AC that is compromised because no one with the company thought to properly measure the space so that the work by the handyman could be done once. At this point, I'd like for N.E.T.R. to take care of this for me."

Linda O on June 2025

For emergency services, please call 781-933-6387. N.E.T.R., Inc. is here to help homeowners install the best heating and cooling systems that fits their needs. Since 1989, we’ve installed heating and cooling systems in Boston and its surrounding areas, tackling tough problems that our clients face. Our goal is to ensure our clients have energy efficient, quiet, reliable systems so they can live their lives to the fullest both at home and at work. Our dedication to our customers’ needs is what drives us each and every day. Our approach to temperature control and comfort has helped us become one of the most respected names in heating, cooling, and refrigeration in New England

"Before installing a mini-split, the sales person told me that I'd need to cut down an interior shelf to a specific height. I paid a handyman $400 to do exactly what the sales person instructed. Later on, N.E.T.R. came and did the installation; however, AFTER the installation, a technician told me that they hadn't accounted for the vent opening and closing and that the shelf would need to be further cut down. As you can imagine, this type of service is rather ridiculous. If they knew that the shelf would need further cutting, they should have NOT installed the unit. I have called N.E.T.R. six (6) times in three weeks, and no one has called me back about this issue. After paying for the unit and for a handyman, it's ridiculous that I have AC that is compromised because no one with the company thought to properly measure the space so that the work by the handyman could be done once. At this point, I'd like for N.E.T.R. to take care of this for me."

Linda O on June 2025


Avatar for Petro Home Services

Petro Home Services

4.12(
146
)

Petro Home Services

4.12(
146
)
Customers say: Super punctual
123 years of experience

We're America’s #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, & chimney). With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. Our local 24/7 customer service and support means automatic heating oil deliveries and our service response is always fast. We never run out of heating oil plus our pricing and payment plans are designed to help you manage your costs all year round. Experience the Petro difference today!

"Atlas Glen-mor I’ll give you the quick facts on Atlas Glen-mor if you have time please read the full history below. Facts • I used to pay a premium price for auto-refills. Despite this, Atlas Glen-mor let my tank run out of oil during the coldest week we have had in New England for years. • I was put on hold for 45 minutes each time I called Atlas Glen-mor (I had to call at least 8 times in the span of 24 hours). • Atlas Glen-mor didn’t care that I have two kids (ages 5 and 8) and that we had to leave our home because temperatures reached 31 F inside the house. • Atlas Glen-mor will not give you a time estimate when they will come to your house. Furthermore, they do not call the second phone number on file, if you don’t answer their first and only call to let you know they are coming to your house. • Our basement pipes froze and a pipe in my living room broke, due to my house not having heat for days during the coldest week in New England. I had to pay close to $1,000 for a plumber to come at 11pm Saturday night to fix my broken pipes. There is damage in my living room floor, basement ceiling and wall. All due to the fact that Atlas Glen-mor left me with no oil and “couldn’t” get me service on the same day. • Atlas Glen-mor never came to prime my system, I had to pay $200 for “emergency service” to another oil company that sent someone 2 hours after I called for help, while Atlas Glen-mor, my oil company for the past 8 years, didn’t send someone for over 48 hours. • Bottom line: as a result of Atlas Glen-mor’s incompetence and negligence, my kids and I had to leave our home for 4 full days and I had to spend thousands of dollars simply because Atlas Glen-mor let my tank run out of oil. Atlas Glen-mor has the worst customer service I have ever experienced. The Full Story On Tuesday January 02, 2018 I ran out of oil. After 45 minutes on hold waiting to speak to my oil company, Atlas Glen-mor, I was informed the earliest I could get service was Friday (2 days later). When I told them that I ran out of oil they, told me I was already in the schedule to get a refill on Wednesday. I want to emphasize: they agreed to an oil refill only because I was already on their schedule, not because they let my tank run out of oil or because I have two kids (5 and 8) and it was the coldest week in New England. Finally, Wednesday afternoon, a driver comes and fills up my tank, but to my surprise he doesn’t know how to prime it so now I had oil but still no heat. After another 45 minutes on hold, I was told the earliest they could come was Friday, even though I told them my kids and myself had to leave my house since temperatures had dropped too low to stay (31 F inside the house). I asked if they could give me a time frame on Friday, so I could make sure to be there, their answer was “NO, we will call you.” Then I asked: can you let me know 20 minutes before coming so I can make sure I get there? Their answer was “we will call you before going to your home” period. So, Wednesday night the kids and I had to leave our home, Friday morning comes and I get a message from my husband saying he has a missed call on his cell phone. Sure enough, it was the oil company—they didn’t call me, they called my husband. I rushed home only to have missed them by 10 minutes (according to my neighbor) so I called again and after 45 minutes on hold the lady tells me I missed the service visit and that now I had to wait until Monday to get someone to my house to prime. At this point I was crying on the phone, asking her why they called my husband’s cell phone and not mine, and if they didn’t get an answer why didn’t they call my cell phone if both numbers are on file. She replied “we don’t have time to call another number.” I started calling other oil companies around my area, to my surprise they all answered the phone on the spot—no waiting times. One company tells me they have an emergency service and they could come prime it that same afternoon and they would call me 20 – 25 minutes before coming so I would have enough time to get there. I am not their customer and they treated me 100% better than my oil company for the last 8 years. I had to pay them $200 for a service that’s included with my oil company, but at least I got my heat again Friday night. The house was so cold (31 F inside) that we couldn’t stay, we had to sleep out of our home another night. We came back Saturday afternoon to find that the pipes in my basement had frozen and a pipe in my living room broke. Now we have water in our living room, the basement ceiling broke and we have water in our finished basement too. We had to call a plumber that stayed with us until 2am Sunday, helping us repair and unfreeze our pipes. I had to pay him close to $1,000 and I still don’t know how much is the cost for all the damage to my basement ceiling and walls. In summary, during one of the coldest storms in NE history, every company apart from Atlas Glen-mor was trying to help people that were not even their loyal customers, while my company for the last 8 years treated me as an afterthought, and in the process caused thousands of dollars in damage to my house. THANK YOU Atlas Glen-mor for the worst customer service I have ever experienced."

Giusi I on January 2018

We're America’s #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, & chimney). With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. Our local 24/7 customer service and support means automatic heating oil deliveries and our service response is always fast. We never run out of heating oil plus our pricing and payment plans are designed to help you manage your costs all year round. Experience the Petro difference today!

"Atlas Glen-mor I’ll give you the quick facts on Atlas Glen-mor if you have time please read the full history below. Facts • I used to pay a premium price for auto-refills. Despite this, Atlas Glen-mor let my tank run out of oil during the coldest week we have had in New England for years. • I was put on hold for 45 minutes each time I called Atlas Glen-mor (I had to call at least 8 times in the span of 24 hours). • Atlas Glen-mor didn’t care that I have two kids (ages 5 and 8) and that we had to leave our home because temperatures reached 31 F inside the house. • Atlas Glen-mor will not give you a time estimate when they will come to your house. Furthermore, they do not call the second phone number on file, if you don’t answer their first and only call to let you know they are coming to your house. • Our basement pipes froze and a pipe in my living room broke, due to my house not having heat for days during the coldest week in New England. I had to pay close to $1,000 for a plumber to come at 11pm Saturday night to fix my broken pipes. There is damage in my living room floor, basement ceiling and wall. All due to the fact that Atlas Glen-mor left me with no oil and “couldn’t” get me service on the same day. • Atlas Glen-mor never came to prime my system, I had to pay $200 for “emergency service” to another oil company that sent someone 2 hours after I called for help, while Atlas Glen-mor, my oil company for the past 8 years, didn’t send someone for over 48 hours. • Bottom line: as a result of Atlas Glen-mor’s incompetence and negligence, my kids and I had to leave our home for 4 full days and I had to spend thousands of dollars simply because Atlas Glen-mor let my tank run out of oil. Atlas Glen-mor has the worst customer service I have ever experienced. The Full Story On Tuesday January 02, 2018 I ran out of oil. After 45 minutes on hold waiting to speak to my oil company, Atlas Glen-mor, I was informed the earliest I could get service was Friday (2 days later). When I told them that I ran out of oil they, told me I was already in the schedule to get a refill on Wednesday. I want to emphasize: they agreed to an oil refill only because I was already on their schedule, not because they let my tank run out of oil or because I have two kids (5 and 8) and it was the coldest week in New England. Finally, Wednesday afternoon, a driver comes and fills up my tank, but to my surprise he doesn’t know how to prime it so now I had oil but still no heat. After another 45 minutes on hold, I was told the earliest they could come was Friday, even though I told them my kids and myself had to leave my house since temperatures had dropped too low to stay (31 F inside the house). I asked if they could give me a time frame on Friday, so I could make sure to be there, their answer was “NO, we will call you.” Then I asked: can you let me know 20 minutes before coming so I can make sure I get there? Their answer was “we will call you before going to your home” period. So, Wednesday night the kids and I had to leave our home, Friday morning comes and I get a message from my husband saying he has a missed call on his cell phone. Sure enough, it was the oil company—they didn’t call me, they called my husband. I rushed home only to have missed them by 10 minutes (according to my neighbor) so I called again and after 45 minutes on hold the lady tells me I missed the service visit and that now I had to wait until Monday to get someone to my house to prime. At this point I was crying on the phone, asking her why they called my husband’s cell phone and not mine, and if they didn’t get an answer why didn’t they call my cell phone if both numbers are on file. She replied “we don’t have time to call another number.” I started calling other oil companies around my area, to my surprise they all answered the phone on the spot—no waiting times. One company tells me they have an emergency service and they could come prime it that same afternoon and they would call me 20 – 25 minutes before coming so I would have enough time to get there. I am not their customer and they treated me 100% better than my oil company for the last 8 years. I had to pay them $200 for a service that’s included with my oil company, but at least I got my heat again Friday night. The house was so cold (31 F inside) that we couldn’t stay, we had to sleep out of our home another night. We came back Saturday afternoon to find that the pipes in my basement had frozen and a pipe in my living room broke. Now we have water in our living room, the basement ceiling broke and we have water in our finished basement too. We had to call a plumber that stayed with us until 2am Sunday, helping us repair and unfreeze our pipes. I had to pay him close to $1,000 and I still don’t know how much is the cost for all the damage to my basement ceiling and walls. In summary, during one of the coldest storms in NE history, every company apart from Atlas Glen-mor was trying to help people that were not even their loyal customers, while my company for the last 8 years treated me as an afterthought, and in the process caused thousands of dollars in damage to my house. THANK YOU Atlas Glen-mor for the worst customer service I have ever experienced."

Giusi I on January 2018

...
Showing 1-10 of 1009

The Amesbury, MA homeowners’ guide to lightning protection installs or repairs

From average costs to expert advice, get all the answers you need to get your job done.