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"Had 3 windows replaced by Window World. They were fast and courteous. Will hire again to complete replacement for remaining windows."

"Had two installer crews come over the course of 2 weeks â  the first crew, led by Phil, did a bang-up job. Demo was quick and efficient and the windows themselves are things of pure beauty. However, there were a few items that were missed â  one in our original sales call, and one after realizing that one of the double-hung windows couldn't be properly locked. The company responded by sending out a second installer team and John and Rich did an amazing job of installing the window lifts we should have gotten with our order, fixing the lock problem on the double-hung window, and smoothing out a few finishing issues on some of the other windows. Amazing customer service and craftmanship."

"The installers did a very good job without any mess. One window had a crack and one bad screen. These were fixed no questions asked."

"We contacted Comfort Windows to make our home more energy efficient as they were recommended by NYSERDA.  The hiring process went smoothly.  The local sales rep came to the house and walked us through the process.  They then sent someone to evaluate our situation and make recommendations.  They then presented us with their proposal and everything was to our satisfaction.  Once we entered into a contract for services with them that ball was dropped.  We were told work would be done in the summer months, when I would be home to oversee them. This did not happen.  Apparently our rep left the company that July and the ball was dropped again.  I had to call many time and was finally put on the schedule for September.  Work was completed when I was not around and not to my satisfaction.   They could not insulate areas of the house because they waited too long and we had already received our pellets for the upcoming winter.  We were expecting rectangular aluminum soffits equally spaced under our roof line and they installed circular ones that are not equally spaced out.  They did insulate the attics well, and the bathroom fan was installed to our satisfaction as well.  The piece of ceiling they installed was cut but just set in there and has since fallen out.   We have had to contact them several times after the installation to come back and correct things and some issues still exist.  I plan to contact them again once the weather warms up so all out heat is not escaping outside.
In Summary:  Comfort was great at getting the sale, but the work performed was fair at best.  This was not necessarily the installers fault as they were not given good directions from their supervisors.
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"We had our windows since spring. Everything went as planned and the windows are incredible. Highly reccomend"

"The installers were great. The salesperson made promises that he did not keep and he missed a window. When the person came to measure he also didn’t catch that I was having all my windows done except one. The windows look great. The response when I notified the co that one window was missed was very fast but added to my cost."

King Quality Roofing and Siding is proud to be a locally owned and operated business that has been serving the community since 1988! With years of experience and unmatched expertise, we can help with any and all of your roofing and siding needs. Since opening our doors we have built our business on providing customers with the highest quality products and craftsmanship, at a fair price. You can count on our team to be timely, tidy, and when the job is done, that you will be 100% satisfied with the work completed. Let us show you the King Quality difference, get in touch today!

Since 1998, Adirondack Basement Systems has been the trusted local expert for basement waterproofing, foundation repair, crawl space repair, and concrete lifting throughout Upstate New York and Western Massachusetts. As a locally owned and operated company, we're proud to deliver permanent solutions backed by exceptional customer service and industry-leading products. In 2026, we were honored with the BBB Torch Award for Ethics, recognizing our commitment to integrity, professionalism, and putting our customers first. Contact us today for a free, no-obligation inspection and discover why thousands of homeowners trust Adirondack Basement Systems.

"Very good job ! No loose ends, the workers really did a wonderful finish job. We had a screened in porch converted to a 4 season room by adding these windows. My husband is a real stickler for detail and, he was out there "inspecting" every move they made.... after awhile he came inside and said: "These guys really know what they're doing""

Graves Brothers Home Improvement has been locally-owned and operated in N.Y. since 1977. As one of the fastest growing businesses in the region, they offer their residential and commercial clients Roofing, Siding, Windows, and other Home Improvement services. Graves is a nationally-recognized contractor that has been repeatedly named a Top 100 company in the region as well as one of the top 500 home improvement companies in the United States, annual Angi's certification holder, countless product certifications, and more.