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"JW Home Improvement performed the renovation of two bathrooms over two years ago. One of the two bathrooms appeared to spring a leak twice near the guest toilet, but we did not see the puddle develop. We called JW since they did the original toilet (+wax ring), subfloor, and tile install. Scheduling sent an estimator (Jesse) to come out and look at the project and a tech (Marcos) was sent over the following week. Both guys went above and beyond what we expected. We hoped JW would work with us on the price for the work if the issue stemmed from an original install issue. Luckily, Jesse was understanding and even though we couldn't tell if it was an install issue or breakdown of the toilet itself (not their fault) until the toilet's removal, he worked with us on the price anyway; this was also despite the fact that we were beyond the 1-year warranty on the work. (Kuddos #1). We were scheduled for 4 hours of work. Marcos assessed the area and did not find a viable bathroom related source for the leak. During several test flushes, he checked the seals, toilet bowl connection points, the water line, and under our sink. No leak after 25 minutes. Likely it may have been our 4 yr. old being stealthy. He recommended holding off on unnecessary work and calling JW if a leak was observed again. (Kuddos #2) Then, when we were preparing to sort out payment, Jesse came back and told us not to worry about the cost since nothing had to be done, which surprised us since they still sent Marcos out. Another company may have not said anything and re-installed the toilet anyway. (Kuddos #3) We will definitely be calling JW again."

"The service tech arrived early, had the part needed and had my garage door opening and closing again in under an hour."

"I had a few preliminary discussions with David over the phone to go over the plan. The Antenna install was a given but as we talked, they provided quite a few other services I was looking into. He was very comprehensive and thorough along with had a very good turnaround for install scheduling.
As we talked, I decided to see if we can swing the ethernet run and wall mount on the same day as the antenna install. We agreed to do what we could given the time and give it a shot.
The techs arrived on-time within the window provided and as he surveyed he decided a 3rd tech would work well to get more done which turned out to be true.
The work spanned from 11:00 AM to 4:30 PM and throughout the process provided updates and accepted input/questions.
They were all very detail oriented and did everything they could to do a clean and well designed install and took great care to ensure everything met the requirements I had set.
As for the antenna, it's on the roof and we're getting over 60 channels in HD with great signal in multiple rooms of the house. Couldn't be happier. The TV mount (over fireplace) turned out perfect, and the ethernet is great.
Would use them again for other complex jobs around the house in a heartbeat.
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"Backyard deck Replaced boards, power washed, and painted steps and entire. Also power washed front porch and sidewalk. Later came to install a new hood over stove. Good work. Very professional and helpful"

"Overall, it was an excellent experience. Josh was extremely knowledgeable, explaining what had been done incorrectly the last time the roof was replaced, and the steps that would be taken to remedy the situation. The estimate appointment lasted about an hour between examining the roof and reviewing the products / answering any questions we had. We appreciated that it wasn't a 2.5 hour song and dance like other roofing companies had done. The estimate was not the lowest we received (nor the highest), but was within reason, and we got what we paid for- in this case, a professional, efficient installation with an excellent warranty. Installation took one day. When we brought a minor issue with one of the vents to their attention a few weeks later, they came out the next day to fix it. I recommend this company."

"We booked 3 hours with a 3 person crew to unload our 16 ft POD storage unit at our new house. The three men who showed up were incredible! They were on-time, courteous, and fast. They unloaded the POD in about 75 minutes, often carrying two 40 lb book boxes at a time. If they had one hand free, they would pick something else up with it. They did not take breaks, but moved quickly and deliberately. They handled our things very gently. I would use this company again without hesitation. Their service was absolutely excellent!
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"Amazing!! Arrived early; did amazing job on windows for amazing price. Will hire again!"

"The process of getting the roof and skylights replaced went smoothly from the quote to installation. I credit that to open and verbose communication. No question went unanswered or took long to get answered."

"They power washed the house, cleaned the gutters and removed roof debris. They also power washed the front and back patios and cleaned the windows and screens. Excellent, professional work that was done quickly on a 2 level 3k foot single family home. The house looks great."

"First I would like to say I would NOT HESITATE to hire Miracle Method Surface Restoration from Kensington, MD again. The office receptionist (Margaret) and the two gentlemen that did the cut out and install (Carlos and Luis) were EXCELLENT and I would rate them an "A" in all aspects of their roles in the company. The C responsiveness and C Punctuality related to the following: (1) a prearranged appointment resulted in a no show by the company head (this is not our residence); and (2) the representative that did come the next day did not have any photos of previous work or paperwork to move the project ahead. If it wasn't for Margret in the front office we would not have used this company; however, she went out of her way to get a photo of a cut out, ensured that the proposal was revised for details, and scheduled the work. Like I said in the beginning, I would gladly hire and recommend this company. Just be sure to confirm appointments."