Get matched with top sunroom or patio enclosure builders in Anniston, AL

"Patio Enclosures was fantastic, the subcontractors that came to do the job were not. However, Patio Enclosures sent two Field Supervisors over to spend and entire day addressing all of our concerns. Overall, their customer service is what made us happy with this project and we absolutely love our 3-season room!"

"My fence installation was completed on 5/9/2024, so this review is 4 months after install. BLUF: Excellent quality work and knowledge. Great communication about project while in-person. Poor communication about coming and going. Unclear communication about costs throughout. Poor customer support after final payment. Will not use again. *The company* below means *Pro Caliber Fence and Deck*. *The owner* below means *Jeremiah Strawderman*. *The crew* below means *employees or hired hands for Pro Caliber Fence and Deck*. Knowledge and Work: - Mostly outstanding! - No other fencing company walked me through what would be best for my situation. - Very pleased with the crew. - A gate was installed incorrectly and needed repairs after 4 months (used different company). Pricing and Costs: - Very pleased with the initial quote. - I believe the cost should have decreased at the end, but I did not argue it because things happened during this project where I know the company lost money (Ill explain below). - Your cost may go up if material cost increases, and your cost will not decrease if they use less materials than quoted. There is no written policy on this. - My initial invoice pricing never changed. The amount of material and labor required during the job turned out to be less than the original quote, and the owner said money would come off of the labor. The total remained unchanged even after reminding the owner. Im okay with it, but its not great practice. - The company bought the wrong fence posts initially. The owner told me this was *on them* as far as cost (plus the correct posts were in the original invoice), but toward the end of the project the owner used it as an excuse for why money did not come off the total. It was a crap excuse, but I took it as meaning he was not going to take any money off and the series of events made me okay with this. Timeliness / Logistics: - Multiple things affected the timeliness of this project that made the company seem like they didnt have their stuff together logistically. - Day 1 was supposed to be post install day. They bought the wrong style of fence posts. The correct style is in my original invoice, but there was an oversight. - The business they bought cedar stringers (two-by-fours) and pickets from had ruined their stringers (two-by-fours) when they arrived to pick up the materials, so they had to repurchase stringers (two-by-fours) from another business. - During install, the air compressor for the companys nail guns died, so they had to buy a new air compressor and new nail guns. - After returning with new nail guns and air compressor, the crew had realized they purchased longer nails than intended and had to leave to buy the correct size nails. - A couple times the crew would leave without a word and come back many hours later. Communication / Customer Support: - Communication was mostly great while on site. Very friendly and willing to explain things. It lacked when off site. - Times for showing up or returning to site were rarely communicated. - When it came to communication about costs, it came across as hand-wavy/unclear/misleading. - At fence completion, the owner said to me, *If you need anything at all, please contact us.* The owners interaction with me does not support this attitude.- We agreed on a metal gate latching system versus a pull-string on my single door which was not installed after my final payment. After 4 weeks of getting a different timeframe that they would be installing the new latch and then didnt show up, there were a couple of fence pickets that could use replacing so I asked the owner if they replaced that sort of thing. The owners response was, *Its wood. Thats not on me,* and lectured me on how I got a deal on pricing and repairs cost them money instead of simply saying *no*. I got another company to complete their job and repairs."

"Only complaint was that it got late and some of the wood was rained on, so I had to paint the inside trim myself."

"Ken was very knowledgeable about our problems.  We asked him about several issues; some needed fixing and some did not.  I respect his opinions.  Our major issue was a two story wall that was sagging because it was built between floor joists.  We had an extra joist and supports installed.  The workmen were courtious and effecient.  Our floor feels very stable now.
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"Absolutely terrific! Brian knew I was on a short timeline and he completed the work on time and with a perfectionist's touch!"

Enjoy nature all around in your new sunroom. Customer service is our main goal. We build quality sunrooms, enclosures, and patio covers. Our sunrooms add value to your home.

"Bathroom & kitchen counter tops replaced. Very neat and excellent job. Isaiah informed me of exactly what he was going to do & the time frame it would take. He was very professional and courteous."

"Opted to use another company for the roofing work.  The person who came to give me an estimate was nice, polite, prompt, and professional.  However, the company provided an estimate to replace my roof without ever even looking at the roof in person, other than from the ground level.  No one ever got on my roof or took measurements to calculate the estimate.  While it may be possible to obtain a rough estimate from satellite photos, there is no way to determine the extent of any damage to a roof without actually climbing up onto the roof and doing a visual inspection."

"Excelent work. Great communication and easy to work with."

"The company has been top of the line. They were very professional. They did an amazing job. What I wanted was did much greater than I could have ever imagine. With total remodeling of my entire home, I don’t think I could have bought a newer home with this much detail work and beauty. I would recommend NYMA to everyone, and of course if I need anything in the future, I will use them again."