Get matched with top window a/c unit service or relocation pros in Apex, NC

"This company was excellent from start to finish. We needed our hvac unit serviced and they were efficient, knowledgeable and kind. I called needing someone out same day and they arrived very promptly. I received a text letting me know when to expect them and I didn't have to wait around all day. The technician was able to fix the issue and also took extra time to thoroughly inspect each unit. I knew before any work was done what the cost was going to be and there were no surprises. I was so happy with their service that I had them inspect the heating and AC system our new house that we were purchasing. I highly recommend Streamline Services."

"Maynor replaced one of our AC units. This installation by Sergio, Austin, and Marcus was done quickly, efficiently, and professionally. I highly recommend Maynor for their service."

"I was thrilled that a real person answered the phone to schedule an appointment for the next day.  Unfortunately, I got a call the next morning (day of service) that they had a conflict and would need to show up 1.5 hours later which would not work for us.  Not sure what changed in less than 24 hours.  I was dissapointed since i then was scrambling to find someone else to come out that day.
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"Alem was able to fix my problem in a day. He was professional and took care of everything. I would hire him again."

"We donâ t trust repair people, until now! Emerson's dedication to his work, technical expertise, and commitment to customer satisfaction make him an exceptional choice for any HVAC and indoor air quality needs. We had the privilege of working with Emerson, and his performance has exceeded our expectations. He possesses a deep understanding of HVAC systems and is proficient in diagnosing and resolving a wide range of issues, whether it's repairing a malfunctioning air conditioner on a scorching summer day or ensuring optimal indoor air quality for a family's comfort and health. He was able to troubleshoot where our leak was based from job experience and was able to do it over the phone. That is impressive! Emerson's preventative maintenance services are second to none. His meticulous approach ensured that our HVAC systems operate at peak efficiency, saving homeowners money on energy bills and preventing costly breakdowns. He conducts thorough inspections, identifies potential problems early, and provides proactive solutions, demonstrating his commitment to long-term customer satisfaction. In addition to his technical skills, Emerson is a true professional in every sense of the word. He is punctual, reliable, and communicates effectively with clients, is great at explaining complex issues in a clear and understandable manner. Emerson's dedication to customer service is evident in his willingness to go the extra mile to ensure that clients are fully satisfied with his work. Whether it's repairing an air conditioning unit, optimizing heat pumps, improving indoor air quality, or handling complex ductwork and ventilation projects, Emerson Thompson consistently delivers top-notch results. His passion for his work, combined with his technical proficiency, makes him an invaluable asset to any homeowner or business seeking HVAC and indoor air quality solutions. We wholeheartedly recommend Emerson Thompson for any HVAC-related projects, knowing that he will provide the highest level of service and expertise. You can trust him to deliver outstanding results and exceed your expectations."

"Lahcen is an excellent HVAC technician! He quickly diagnosed the issue with my AC unit and clearly explained what was causing an error in my AC unit and while he was diagnosing the main issue, he checked my filter he found out it was upside down. Professional, knowledgeable, and honest. I highly recommend him to anyone needing HVAC service."

Certified hvac technician who is fast and reliable.

Hello everyone, here at Southern Quality Comfort we specialize in HVAC maintenances, Tune-Ups for the season, HVAC repair, and refrigerant fill ups and leak repairs. We currently do not do installs but we will be in the near future. If you are looking to get you HVAC serviced for the winter or Summer we are your go to company. Tired of calling the bigger companies and getting the runaround call us and we will make sure you are good to go. We care about our clients and how they are treated we have very fair pricing and bring our A game anywhere we go.

"Bottom Line: I left a message to contact me and CMC promptly responded start of business next day. They scheduled me between 1-4PM and their professional, Josh, called before arriving at 1:30. Josh's service, expertise, professional and personable nature resolved EVERY electrical issue in our home. The flat fee allowed Josh to thoroughly investigate at least ten outlets free of worrying about hourly cost. I will be calling on CMC for future home improvement and already recommended to numerous friends, colleagues and family members"

"Last Tuesday (Nov 24th) I was out of the country and my wife woke up to a cold downstairs. Since Yellow Dot was the original installer of the two Trane units, she called the YD office and David came out later that day and sold her $800+ of repairs and PM contracts. He said the work was not finished and needed another part and the office would call her the next day. That did not happen but the furnace was putting out heat. This morning (Friday) the furnace was doing the same thing as before, fan running and no heat.

I called their office twice for a total of an hour and I got their on-hold music and repeating message about how wonderful they are and to hang on for someone to help me and then the line dropped on the second call. I called back a third time not selecting from the menu to see what would happen and I was then given the opportunity to leave a message. I did so at about 10AM today. No call back so I presume they were closed. Finally around 4PM I found the name of the service manager and emailed him. He called within a half-hour and said the answering service should have gotten them the message so something was wrong with their systems. The tech called right after that and noted he had gotten no "on-call" messages from the service and thought that maybe all was well. We arranged to have him come out in the AM as this was not a serious situation with the temps being pretty mild.

So far this is not good and now I am suspect of Trane as well. This same board went bad when it was 3 months old 6.5 years ago. I will update with the conclusion.

UPDATE: Friday, November 27th, Steve came out and tried to "fit" a board into the downstairs furnace with no success.

UPDATE: Monday November 30th, David came out and installed new circuit board in the downstairs unit and it now works.

Conclusion: Seems like much of this 6 day drama could have been prevented if their answering service had not failed them. End of the day, in a service business, if you out-source your customer contact point you might suffer no matter your good intentions.

Matt, Steve and David are VERY customer oriented and capable and for their attitude and focus I have upgraded the overall grade since once they were aware of the issue, they reacted quickly. I hope they get their service provider problems squared away."