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"Bryant does a great job. He was responsive up-front, consultative in providing good advice, showed up on time and did an outstanding job."

"Nice guys, windows look great"

"Got a decent price quote for a glass panel for an open shower, with a 1.5 week lead time. After approving the work, I didn't hear from them for over 3.5 weeks. Finally called, was told they had labor problems and would work us in. After 5 weeks, they installed. Glass is okay, and I'm happy enough, but absolutely no clean up. Tile and marble dust was left all over our new tile and grout, and the glass itself was not cleaned at all - I couldn't tell if there were any imperfections. At 84" x 65" that was a big added job for me, and I wasn't happy, especially with the non-response from the company that they just don't do that. If you want less expensive, I guess this is the place to go. If you want professional, timely service, there are other companies."

"Excellent work, great crew"

"did not hear back from The Detail Shop after requesting quote"

"I planned a big party for my only son’s high school graduation this past June. Friends and family came as far as California to attend, and I hosted them at my house. I wanted to refresh the guest spaces (bedrooms and lower level) so ordered new carpeting. I bought carpet from Connie at Home Depot in Asheville on May 27th, and she rushed the order for installation prior to June 15th (graduation weekend). However, when the carpet arrived at my home on June 12, the installers discovered that the person who measured my rooms, had made mistakes by confusing the rooms and measurements so that the truck had the wrong carpeting, in the wrong amounts, and even some missing! I agreed to let them install what they had on the truck because I’d packed the house up in preparation, and my guests arrived in two days. The installers pulled out the old carpeting upstairs and exposed the sub floor in the hallway and my son’s room. Then they rolled out the new carpeting to cut, and saw it was moldy and dirty. I decided not to continue with the installation. A new team of installers came out 2 weeks later and discovered the measurements of the rooms were mis-labeled and incorrect in places, and again carpeting was missing. After lengthy conversations with the Installers, I decided to visit my local store and speak directly to management, who said the installer would be back the next day with the correct carpeting, but likely they wouldn’t have enough.(?) From June 12th (the original installation date) until now, July 7th my life has changed. I’ve been accepted to a Culinary School in California. I now need to rent my house to pay for my lodging while going to school. The color of carpeting that I originally chose is too light for a rental property, and so I asked if I could (as long as the carpet hasn’t been installed yet) change the color. Management said that I could as long as I paid 20% restock fee ($1500!). I couldn’t believe it. I suggested that if they’d installed the carpet on June 12th that I’d just accept the color, but since they hadn’t—perhaps we could even split the restock fee? They refused. I reluctantly agreed to let them install them install the originally ordered carpet. I feel coerced. I STILL do not have carpeting in my home that I paid $8000 for in May! I have not heard from Home Depot, and my house is still packed. The graduation has come and gone, and still exposed staples and nails riddle the floor in my upstairs hallway and the entrance to my son’s room. It’s hazardous to walk. I told the management of Home Depot about this, and still no carpet. I feel disappointed, angry and have lost faith in Home Depot. Home Depot insisted that I pay 100% of the carpet and installation up front. If they didn’t have my money—I’d choose to do business elsewhere."

"Excellent! They were here early. Did a great job! Deck was dirty & they worked extra hard to get clean. NO black streaks either! Love Window Genie of Asheville. Thank you."