Get matched with top tankless water heater repair pros in Ashford, CT

"Bruce and Bill of Williams and Associates Mechanical Contracting recently removed and replaced my 18 year old oil fired boiler and added an indirect fired water heater. I had been saving for this project for over a year and had been geeking out in my avid research (Thanks Internet!) of products available, reviews and costs, as well as the reputation and reliability of local heating and plumbing contractors. I knew what I wanted, I just needed to stay within my budget and find a contractor I could trust. It is therefore, my pleasure to let others know, on the same web review sites that I referred to, how overwhelming pleased I am to have worked with Bruce Williams and his team. They skillfully removed and installed the heating system in a day, took pride in their work and took the time to explain the new system and to fully answer all my questions. Bruce and Bill clearly like what they do for a living, have great people skills and work very well together. I was able to get the very best of products and still come well under budget. I cannot thank these guys enough! Honest, Professional and Reliable! My dusty, unfinished basement with my new Viessmann boiler, Carlin burner and HTP indirect fired water heater is now my favorite part of the house!"

"The work done was excellent. The plumber was also extremely personable and professional. The only thing I had a problem with was the high price. I guess I'm not used to paying someone else for jobs I used to be able to do myself."

"I needed an emergency replacement of a hot water heater. Daniel not only came earlier than he was supposed to, he was very informative, polite, and very thorough. He went above and beyond to do the job, snd clean up. Whoever answered the phone when I called this am, squeezed in my appointment, and never did I have to speak to a machine. They texted me when he was on the way, snd showed exactly when he was supposed to. Great friendly customer service- will definitely recommend them to others and use them again! Oh, and the guy that brought him the new heater, came quickly with it and was equally friendly and knowledgeable! Ray Page- Thank you all so very much!"

"If Fred cannot repair it, no one can. He identified the problem, which was right in front of us, and we could not. Part was unavailable from manufacturer, but he found a way to find same part but better built than the original. Would definitely hire again. Great follow up, innovative in finding solutions, and his prices were reasonable"

"I must say I’m very happy with this new fixture well done 👍🏽 thanks again"

"Woke up to a flash flood in my basement that never floods. Technician got to my place within an hour of calling and had a new sump pump installed by early afternoon and the water drained out. It was stressful - the water was coming up fast and they dealt with it quickly. The lead technician was professional and courteous."

JRW Services LLC is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities and to provide our employees with a great place to work. We look forward to working with you!

"They were timely, clean, worked great with the water company, professional, price was fair. Very nice and very genuine."

"I could not be more pleased with this company or this service. I found them here on AL and with a rebate, it was a great deal. When I called, the woman who answered was extremely polite and helpful and took the time to go over the entire audit process with me (she wasn't rushed as some receptionists are). They sent an email to confirm the date and time.
When the team arrived, they were on time and each of them introduced themselves by name to me before coming into my house. They were all very polite and courteous. The leader (I can't remember his name) gave me an overview of the process and explained things as they went. Basically, they simulate high winds around the house and then monitor for where leaks are. My house is relatively new and has no basement, so it was already pretty efficient, but there were some major leaks by the front door and attic door, which they sealed on the spot. They also showed me that I could hold my hand over any electrical socket, even ones on interior walls, and feel the "wind"--which means air was leaking out those! So I plugged them all with those little socket protectors. The guys also took me into the attic and showed me some leaks, and fixed them--and fixed the attic door by adding a little latch to help it stay closed. All in all, they reduced the amount of air getting into my house by 500 (I forget the units). It was clear they didn't just make up this number--they showed me the number after the first test and then after the second test (when they had treated the problem areas).
I also got a few free CFLs and LEDs, and bought 3 more LEDs since they were at a great price. They left some rebates with me, although all my appliances are new so I didn't need anything. 
When they left, they each said goodbye and were very professional until the end. They were respectful in my home and asked before opening any closets or doors, etc. I felt very safe with them here, which is not always the case when people are in your home working. I think the price is a fantastic one, especially with the AL rebate that was on when I scheduled. I feel I got my money's worth. My husband and I had tried to plug some leaks ourselves, but we didn't really know what we were doing and we had no way to measure if we were really helping anything. This audit gave me hard numbers to look at and I was impressed that they did the fixes on-site (included in the price--for instance, they plugged a whole around my front door frame by installing a clear plastic barrier). It was a great deal and a great experience. Highly recommend!
Bonus--when we resell this house in a few years, I will definitely list that we got a professional energy audit performed on it and that it's very efficient. Definitely a selling point!
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"Mike and the Plumbing Heros have been great to me! I’ve had bad experiences with many plumbers and contractors but Mike is extremely responsive, reliable, and skilled. He’s installed a backup sump pump/battery and snaked my renter’s shower. In addition, I’ve texted/called him many times with questions and he never hesitated to answer. I highly recommend!"