
Serving Avon Park, FL and surrounding areas
Approved
In business since 2003
Free estimates
Warranties offered
"The pool area was contracted through our pool builder, which started out okay. However, one pallet of brick delivered was not correct, making our job short of brick. This resulted in many more cuts involving very small pieces (the size of a silver dollar or smaller) all along the drain area. Since this area takes on water, those small pieces disappear and we now have holes left. They were unable to install the walk out pads at the screen doors because of the lack of brick, and left all materials of sand and concrete on the job site for 30 days waiting on the date to the driveway to finish. However, this prevented other work from being done timely or correctly. By the end of the job, the correct brick was delivered, but the workers did not correct their workmanship. Warranty was requested 30 days ago, and we are still waiting. There are other things about the pool area that we are not 100% satisfied over. So we are rating the work here a solid 'C'.
The delays in the driveway were numerous, the commitment of the crew was below average, the company tried to make up for it at the end, but it not end on time or without some controversy.
The beauty of what we hoped for in brick verses concrete has been somewhat diminished due to the cuts, the gaps without sand, or to much sand, and cuts in the high traffic areas of the property. We chose Surfside because our pool builder had a good history with the company. We experienced a great deal of frustration and disappointment in the overall process, and part of this stems from our lack of knowledge at to what we understood about the pavers.
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