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I recently purchased an HVAC diagnostic service from Purl's Sheet Metal & Air Conditioning.

My tenant in Clovis, CA notified me that his PG&E bill was an excessive $500 a month and he thought something might be  wrong with the HVAC System.  Consequently, I contacted Purl's Air Conditioning and purchased the HVAC Diagnostic Service.  The Diagnostic Service report recommended replacing the HVAC System or compressor.    

I have been a Landlord for more than 40 years and I have always made it a practice of getting two or three bids for any major repairs, whether it's for my own home or one of my rentals.  When one of the A/C Contractors inspected the HVAC system in the Clovis rental, he indicated to me that the major reason for the heat loss was due the following: "The return was completely disconnected and a 7" supply collar was disconnected and just blowing in the attic...".  I spoke with a local A/C Contractor that recently installed a new HVAC System in my home and he said the diagnostic service would have detected the duct problem on my rental unit. 

The main reason I only gave a "C" rating for the HVAC Diagnostic Service was due to the technician's failure to report the above described duct problem to me.

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"We couldn't be more pleased. Every management member and employee was on-time, courteous and professional. We were always informed as to what was going on, estimated time of completion and anticipated next step. Process started by a team testing the inefficiencies of the house. Even during this process they insured that vents were properly sealed and fixed those itm that they could. The next step involved removing the existing A/C unit and replacing with new unit. The team of Kevin and Tony installed the unit, replaced the ducting, installed the new thermostat and insured that everything worked properly and correctly (approximately 2.5 days). They, like all the employees, always kept us informed and made sure we were satisfied with every aspect of their work. After this step, another individual came and retested the house to measure level of inefficiencies, which went from a +30% loss to approximately 3.5% loss. Pretty amazing totals. Insulation was next, and while I didn't meet the team that did the insulation, my wife said that they were on time, courteous and professional just like everyone else involved. In closing, we absolutely recommend this company. Regardless of the service needed, you will be extremely happy if you go with Lee's Air Conditioning."

"Absolute pros. David the owner was easy to deal with and I felt he genuinely wanted to make sure I was completely satisfied. The foreman, Rudy, did everything I asked of him and was very easy to work with. His helpers were respectful and pleasant to be around. My initial consultation was with another man named David. He was prompt, knowledgeable, and available for questions. Installing central air conditioning is an expensive undertaking, but this company was very professional. I would give them my highest rating. Dennis"

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Finally an honest Solar company!! I went through several companies trying to get quotes for one of my properties, either they were ridiculously expensive or they didn't return my calls. A friend of mine referred me to Mega Sun and I have to say I am very pleased. Within a couple days from the initial phone call I already had an estimate and once i decided to go with them the installation was completed in one week. Its been a little over a month since they completed the install and everything is working smoothly.

I was amazed at just how great the customer service was. I just want to say thank you to the whole team who helped out, I really appreciate all your hard work. Now I know you guys are the ones to call for all future jobs."

"I'm very happy with the work that was done by Landmark construction and energy crew. At first, we met with Ron that came over and met with us about the issues that we had with our water heater and with the bills that we currently pay for electric. Ron recommended us to replace the bulky old water heater and to install a tankless system that will supply hot water immediately and with the use of less gas. We liked that idea and we decided to go for this project. Ron came over to our house with his 2 people that basically took care of all the removal and the installation of the new system. The work that they did took only 2 days from start to finish and now we have more space at the garage, and the bills are much lower than before…."

"Josh is amazing!  He was very helpful and skillful.  We had many things that needed to be installed/repaired.  He completed everything that we asked in a professional manner.
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"Good work done promptly and well.
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We specialize in customer satisfaction. We think this is the most important aspect of the job. We aim to please during every project. We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today. \n

We are a residential and commercial air conditioning company. With over a decade of experience servicing the central valley. We are here to help with your air conditioning, heating, and refrigeration system needs. Our services include maintenance, repair, and replacements. We are available 24/7.\nWe thank you for your time, and look forward to assisting you.