Get matched with top sump pump or interior foundation drains installers in Barkhamsted, CT

"Inspection of a previously installed sump pump system (primarily the sump pump). Inspection found that it seized up and wouldn't have functioned. Replacement made - and very fortunately - since when the pump is needed, it IS needed. It wouldn't have been good to have a flooded basement or have an upcoming flooded basement."

"Excellent, very professional crew, installed a new sump pump quickly . Very personable, clear explanation of all work"

"Easy process from quote to work complete. The crew worked on a few small projects -- fixed a damaged wall, repaired flooring, and installed a new toilet."

Local owner-operated business specializing in plumbing and heating. Owner has been in the plumbing field for 20 years. We pride ourselves in good communication, competitive pricing and professional service from start to finish.

Groundworks is the North America’s leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we’re there with one mission – to repair, protect and improve their home.

"Easy and good service I will recommend this company to anyone who is interested in getting work done."

"We did some ourselves and we hired another contractor who was so detailed and spent lots of time at the estimate seeing what the actual problem was. He found the problem and proposed a solution which was NOT what M+M suggested or, proposed.
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"Had a water leak coming from A.C. unit and I called HARP on Saturday morning and was informed a technician could be out on Saturday between 2pm and 6pm. Jaime informed me that it was $89 for service call and $25 for fuel charge and HARP does not charge by the hour but by the job. At 12pm I received a phone call from HARP dispatcher and i am told that the tech finished up his job early and would like to come over to our home, I informed her that we were not home, she said no problem we will see you at your schedule timeframe. Dispatcher called again at 1pm and asked if tech could head our way and I said yes, we were home. Courtney Ivey came out and arrived at 1:45pm, was very professional, personable, clean, wore slippers over his shoes, uniform was sharp looking, wore a mask, provided me with some great helpful hints, turns out I needed I condensate tank pump. He replaced the pump, took the old one away and paid for the part and service. I later saw on HARP website that they offered military discounts, so I called and spoke to a wonderful person named Debbie. I explained that we had just paid for service and was wondering if it was too late for HARP to provide the military discount, she said absolutely we can. She sent an e-mail to HARP billing department and asked I be credited 10%. I have to say little shocked at all the negative reviews. My experience was 100% hands down."

"I believe it went great the pricing was was on point and accurate the work was very cleanI've absolutely no issues with the work that they've done installing my new shower and my new tub and my two toilets everything was great"

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Update: They did come back out and sealed around where the radon
fan goes into the basement floor. However, I also had an issue with the
underground connection outside. While they were good enough to connect
the pipe system to the downspout in that corner, they did so in a way
where it is not sealed. So some water gushes out and up right next to
the house. I have called three times about this, starting at least a
month ago. Twice they never got back to me. One time they did, asked
that I email a picture, which I did immediately. Then I never heard back
again. At this point, I give up and not going to waste time calling
them again. Ill try to deal with it myself.

There has also been a
few cracks in the cement they put down in the basement. Nothing major
though, but I didnt expect cracks within the first month or two.   They
also had a major crack during the work in one of the cement wall blocks
at floor level.  Its right behind where they put the wall guard thing so
its going to be difficult for me to fix. They shouldve fixed this while
they were doing the work.

While overall I was initially pleased
with their work, but the things mentioned above they overlooked or just
dont respond to when i make mention disappointed me. If you choose them,
be vigilant with any issues you have while they are there.



Joe,  the salesman was excellent and not pushy or gimmicky like other basement waterproofing salesmen.  Explained what they recommended well.  The foreman,  I'm bad with names and don't remember it,  seemed very knowledgeable and was professional and nice,  though I must admit he was very hard to understand as he had a strong  accent. 
I was initially irritated as I had thought they were going to arrive between 8 and 9 am the first day and I didn't receive a call.  They showed up close to 11. They quickly got to work and did a great job.  Though one spot they had broken a piece of a bottom concrete block on the wall and didn't patch it up.  Granted I may cover the wall eventually with a vapor barrier before finishing the basement,  I think it would've been better if they patched it. 
My initial plan was for them to have the sump discharge towards the back of my property,  the Foreman talked me into going about 10 or so feet toward the front of my house instead.  His reasoning made sense as the area I had picked would've had water spill onto my neighbors property,  however my plan was to eventually extend it even further back myself after I cleared out some small trees.  My worry with his location is that a major rain or snow melt will result in a lake in my front yard too close to my house.  For the time being,  I'll see how it works out.  I may move it myself in the future if my worries turn out right. 
I'm a little confused on how long I should wait to move stuff back against the walls.  Joe had told me a month while the foreman said 5 or 6 days.  I'd rather know for certain what the safe time frame is,  so I don't ruin the new concrete. 
Overall,  nice clean job and the pumps work very well.  I have more water entering the basement than I thought,  as the pumps kick on twice an hour or so. 


Update: I may have to call them up and have them come back. I have a radon fan going underground. I've found that they didn't completely seal around it when they put down the new concrete.
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