Get matched with top computer repair, troubleshooting or upgrades pros in Beach Haven, NJ

"I have used Mike's Computer Repair for several years now, and have always been extremely satisfied. Mike is very trustworthy so I never have to worry about turning over "control" of my computer to him. I have called on Mike numerous times when I mess up something on the computer and he quickly takes care of my mistakes and doesn't act like I'm an idiot. I highly recommend using Mike."

Welcome to Ultimate Computer! My name is Joe. I've been a computer professional for over 24 years in major service companies like BancTec Service Corp and Integrated Designs as Senior Field Service Engineer. I managed small business client accounts in the late 1980s and the 1990s in New York City and New Jersey. I moved on in the late 1990s to work in major bank "BNY Mellon" firm in the Information Technology sector handling server/networking infrastructure. I had a major role in data recovery after 911 for the firm. I have established good relationships with my clients over the years through my values of respect, integrity, professionalism, and getting things done. Then word got around, so individuals contacted me to set-up desktop/window server infrastructure for their offices and homes. Ever since then, I have been running Ultimate Computer. Call now for an estimate!

"Excellent. They diagnosed a hard drive problem. Felt it was not worthwhile to repair. And they didn't charge their usual diagnostic fee of $75 because they "couldn't help me"."

"Mark is our go-to guy for any computer problems. <br /> He responded by phone immediately trying to walk me through several attempts to recover.  When the attempts failed he came right over to our home to diagnose the problem. The problem was not recoverable.  He took the computer and repaired and installed a new and better operating system overnight and downloaded our Carbonite recovery files.  Thankfully we had Carbonite. <br /> He brought the computer back the next morning and re-installed it and spent all time we needed to make sure all worked again. <br /> Mark is personable, patient, and responsive.  We couldn't ask for a better resource.   <br />"

"<p>Somehow my laptop corrupted the operating system and would not even boot up. Alexander Technical Resources (Spencer) came to my house to try to repair my computer. We decided that my computer needed to go to their repair facility for some serious work. They were able to save all my data, ran thorough diagnostics and repaired my computer. It was such a relief that I did not loose and data.</p> <p>This is the second time I have used them. The first was to set up this very laptop and transfer all the data from my old PC.</p> <p>I would recommend Alexander Technical Resources and will use them for any other computer repairs. </p> <p><br /></p> <br /> <br /> <br />"

"The problem was a BIOS message that said "press F1 to continue," but when I pressed F1, nothing happened. Sean arrived promptly at 12 noon on 11/21/2020, and began work immediately. By 2:00 Sean had removed RAM memory and reinstalled it, examined and changed certain jumper settings, removed and reinserted a 2032 CMOS battery, and other things which I can't remember. He was considering removing the SSD drive, which hosts the Windows 10 operating system, saying the drive might not be properly seated. But I told him the computer had been working fine until just quite recently, which indicated that the SSD surely was installed properly, and that I would prefer that he not remove it. So he did not remove the SSD, but I don't think he appreciated my interfering. Sean indicated early on that he did not like customers watching him work. He was polite about this. Thinking he meant that my talking or making suggestions annoyed him, I stopped talking and just watched. But after an hour or so of my just watching, Sean made it clear, politely, that he would prefer to work alone. At that point I left the office and did not bother him for the next two hours. After about 2.5 hours, Sean said he had found the bootup problem. All that was wrong was that a keyboard lock key on my Microsoft keyboard had been accidentally set. (I never knew there was such a key before this.) Once this key was unset, the computer booted up, responded to the F1 key press normally, and then booted up to the BIOS. Sean updated my BIOS too, at my request. Sean seemed embarrassed that this work had taken so long, as if he believed he should have checked simple things first (like the keyboard); he said he would only charge me for two hours even though he had worked for three. Let me add that I suspected a keyboard was an issue myself. That is why I called the tech shop Sean works out of in Sacramento (I've misplaced their phone number) Saturday morning 11/21, and left a voice mail asking the tech person to bring an extra keyboard with him. Sean either never got this voice mail, or else he got it and ignored it. The keyboard issue was the last thing he looked at; arguably it should have been first. As I was about to sign the papers Sean gave me at around 3:00 pm, I said "First let me check that everything is working." It was then that I determined that the LED power light on my computer's power-on switch was no longer functioning. I explained this to Sean, pointing out that it was working before he arrived. But he dismissed this complaint rather abruptly and rudely, saying it was a trivial and minor issue, or something to that effect. He clearly didn't want to stick around another minute. I added that I didn't want to sign any papers until this problem, which Sean himself had caused when he tampered with jumper settings, had been restored to working order. "Fine," Sean said, gathering up the unsigned paperwork and heading for the door. I said, "It's OK. If you are tired now, you can come back tomorrow." "I'm not ever coming back," Sean replied, walking out the door. He was obviously angry when he left, and didn't want to discuss the matter any further. Except for watching Sean for the first hour, keeping quiet most of the time, I don't know what I did to make this MyComputerWorks computer technician so angry. Despite overlooking a simple solution to my problem at the outset, he still fixed the main problem, and I'm glad to pay My Computer Works for his two hours work. I had a $10 bill in my pants pocket and was all ready to give it to Sean as a tip, but he left in anger before I could give it to him. It truly is important that this power-on LED light up and stay on while the computer is running. My computer is very quiet, and after a time of non-use, the monitors go dark even though the computer is on and Windows 10 is running. So the only way to be sure this computer is on or off is to look at the LED power light on the power switch. If the LED is on, the computer is running; LED off means it has been shut down. With no lights of any kind, this is becomes a non-trivial matter. I believe it would not be difficult for a knowledgeable tech person to fix this. It's just a matter of getting the jumpers Sean changed set back to where they were before he arrived. However, Sean has said he won't ever come back here -- giving no reason. I am asking MyComputerWorks to send another tech to clean up after Sean, fixing the jumper problem that he caused, since Sean is no longer willing to come over here. I am also recommending Sean have more training in troubleshooting and an anger management class."

"Anthony called at a predetermined time to help me with an issue that I had not experienced in the past.  He was very professional, extremely pleasant and when he took remote control of my computer, I knew we were in good hands.  He restored documents and pictures that I thought were hopelessly lost.  He also cleaned up and eliminated unnecessary programs.    I sat in the comfort of my home, sipping coffee while watching Anthony work his magic.  Take my tower to a shop where it will languish for two weeks?  No thanks!  I will be contacting Anthony for any future computer repairs. <br />"

"Fine; they cleaned up my computer remotely. I ended up having to reset the computer but I don't think that was their fault, I think the software they used couldn't identify the problem."

"My computer could not turn on and when I brought in he knows exactly what's wrong and told me when I could expect it back and how much it cost. I took to the original company that I bought it from (Best Buy) and the technician told me that will take 2-3 weeks to get it back and he totally made wrong evaluation."

"Everything was done on time and to specifications. They repaired on computer that was poorly serviced by another repair shop in Nyack and set up a new computer and transferred all my files from the old computer to the new computer. The followed up to make sure everything was done as requested and provided support (even over the weekend) to make sure things were working properly. <br /> They instilled a very high level of confidence and trustworthy. Even though work entailed more than they anticipated, they held to their original estimate. They focused on customer satisfaction. <br /> I will use Eagletech going forward for my business and personal computer needs. <br />"