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"Called for an estimate on a Monday and was scheduled for that Friday.  Rick, the owner, showed up on-time and took measurements for the estimate, answered my questions and even offered pointers if I choose not to go with him.  He said he could start the following week and would take 5-7 days.  Accepted his estimate the following Tuesday via E-mail.  Did not get a response and I was unsure when he would start so had to follow up with a phone call (no answer) and E-mail.  Rick had gotten busy on Tuesday and replied on Wednesday that he could start that Friday.
Guys showed up on-time Friday to bring in and hang the drywall.  Hanging was completed that day.  Was surprised Saturday morning when another guy showed up to start taping and mudding.  Luckily I was there so it was not a problem.  (Saw some missed calls, with no voicemail left, on my phone which I presume was to arrange the Saturday work.)  He worked  4 days over the next 5 week days mudding and sanding.  I or someone else was generally at home so I left the basement door unlocked and he showed up, worked and left each day.  Final day was clean up and vacuuming (I paid a little extra for the vacuuming).
I am quite pleased with the work and the price paid for it.  Being a perfectionist (and why I will never do my own drywall) when I used worked lights to clean up the inevitable minor dings and scraps prior to priming and painting, I was struck by how little needed fixing, even under the harsh lights.  A+ for quality.  I was also very pleased with how quick Rick was able to start.  I realize that might not always be the case depending on work load, but it was certainly a big plus.  Crew would show up, work and leave, no fuss.  In what little contact I had with the crew, they were very professional and courteous.  
Only two, very minor, criticisms. A little better communication would be good, especially leaving a voicemail or shooting off an E-mail.  And the guys hanging the sheetrock clipped a wire in an electrical box with their router.  Not a big deal as from experience I expected it might happen, but at least let me know rather than replace the wire nuts over the un-stripped wires (took a little troubleshooting to figure out the problem).   Other than that I am very pleased and think the work looks great.  When I get around to finishing the bathroom in the basement I will certainly give Hall?s a call to do the drywall for me.
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"Nelson finished our basement in 2013 and we were very pleased with his work, so we contacted him to build our deck.  As we expected, he was prompt to respond and his estimate was reasonable.  We were very fortunate that he was able to build our deck much sooner than we expected. 
The deck turned out better than we could have ever hoped.  Nelson did a first-rate job in creating a stable, functional and attractive deck, even going beyond what was required by code.
Nelson is a reliable, friendly and experienced builder whom I will always contact first with any sort of remodeling/construction project. 

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"We were very happy with the work performed on our exterior trim. Seth responded quickly to our request for an estimate, and then provided a fair estimate within two days. Work began soon thereafter, as materials had to be ordered. We are very satisfied with the finished work. After the work was completed, Seth walked around the house with us to ensure that all of the problem areas had been fixed, and they were. The work required 3 days for completion, and our yard was cleaned up well at the end of each work day. I highly recommend this company."

"Good very helpful been working with us for past 20 years. He dose all our remodeling and build a house for us."

"I took a chance hiring this contractor first time - and they did NOT disappoint! Excellent work, thorough, explained everything in detail in advance. They made sure the color matched what I wanted - and both the shed and the house look BRAND NEW!! Highly recommend them!! A++++"

"Vince called me back within hours of my sending him a message through Angie's List.  Even though he does not list Montgomery County as one of his service areas, he was completely willing to help us out.  In my message, I had requested the work to be done onsite but Vince explained why having him pick up the generator and take it back to his shop to work on it would make more sense.  His charge for pick-up and delivery back to us was only $34.95.
When Vince came to pick up the generator, he was on time and was able to give me a ballpark cost for the work (which turned out to be very accurate).  He said that he could get it back to us in 3-4 days but I asked if he could do it faster as there was a snow storm predicted for the next day or so.  Vince agreed to a shorter time line and ultimately got the generator back to us within 1 day!  There ended up being no snow storm but we got our generator back in working condition - along with a booklet of care instructions, a copy of our invoice, and a service history form.  A few days later we received a hand-written Thank You card in appreciation of our business.  I can't imagine how the service could have been any better.  We will use Vince for any future small engine repairs/maintenance we have and highly recommend him and his services.
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"When we were looking at contractors for our project, we met five contractors and received five estimates.  There were a couple places where Suncrest really stood out.  First, they were the only contractor to provide a detailed estimate that allowed us to see how much each item would cost.  This made it easy for us to determine what things we could do ourselves and what was worth getting their help with.  Second, they were the only contractor to get ALL details of the project right in the estimate.  A lot of other contractors gave us estimates for items never discussed and failed to provide estimates for crucial items.  Third, when we did a walk through with John (Suncrest Builders President), we mentioned we wanted the renovated space to have hardwood floors.  Every other contractor said, "Yes, we can give you hardwood floors".  John was the only one to say, "Why do you want hardwood floors?  You have a concrete slab and hardwood floors wouldn't be the best choice."  We appreciated that he didn't just tell us what we wanted to hear, but instead provided solid advice. 







Through out the project,  Suncrest hired three separate sub-contractors: demolition, concrete, and flooring.  All the subcontractors they used were very clean, efficient, hardworking and professional.  For the demo and concrete, there seemed to be a significant delay in getting the subcontractors to our house.  The demo crew showed up 4 days later than planned.  The concrete crew showed up 3-4 weeks after planned.  The first two tasks of our project were demo and concrete, so at the beginning there were a few weeks where our house was sitting with no work being done.







Suncrest performed the framing, plumbing, electrical, drywall, and trim installation with their own staff. Everyone was extremely skilled, detailed orientated, and respectful.  There weren't as many delays to the project when Suncrest's employees were scheduled to work on our house.  Any delays were due to the nature of the project and not because they didn't show up.



 



Through out the project, we had very little difficulty getting ahold of John or Bryan (our Project Manager).  If we didn't get ahold of them the first time, 95% of the time they returned our calls/emails within 24 hours.  This was more than enough communication to make sure we could have our questions answered and feel comfortable with how the project was progressing.







During our project, there were a couple areas where Suncrest really shined.  First, we redid the floors in our kitchen.  The original floors were tile.  The tile needed to be removed and all the grout and tile adhesive had to be removed.  Due to the unexpected difficulty of removing larger pieces of grout, the tile removal took longer than expected, which meant the new floor installation was also delayed.  After Suncrest realized how difficult the tile was to remove, they had everyone at our house making sure EVERYTHING was ready so the flooring installation wasn't delayed any further.  Bryan (Project Manager) was on his hands and knees scraping off the grout vigorously.  Second, we had Suncrest install a light fixture on our home's exterior.  After the first attempt, we were not satisfied with the way the light was installed.  We called Bryan to have him take a look.  He also agreed that it was not acceptable.  The same day, he was out there fixing the light himself until we were satisfied.  By the time he was done, it couldn't have looked more perfect.  In both of these situations, Suncrest showed they will do what it takes to get the job done and will listen to feedback to make sure the end result is perfect for their client.







Overall, our experience with Suncrest was excellent.  We had little difficulty in getting ahold of them when we had questions.  They addressed any concerns we had.  The end product was exactly what we asked for and looks amazing.  There were some delays, but if you look at reviews for other contractors on Angie's List, you'll see that it's incredibly common.  After this experience, I look forward to working with Suncrest again on our future home renovations.


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"The quality of work is excellent.  Unfortunately, their boss directed his crew to ignore the obvious tilt of this old house, and we had to insist that the top of the closet doors be parallel to the ceiling!  He also got surly when my husband and I insisted that we both see the end result before paying him.  I hope this guy reverts to the personality we saw a couple of years ago and leaves the current one behind.
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"The building is 3 story wood frame located in the Leesburg historical district. After scraping the wood and prepping for painting, it was discovered that some of the trim had to be repaired. All repairs were made and I am very happy with the entire job which was done at a very reasonable price. I will have Rick paint my house later this year."

"We ordered a custom Table Pad for our Dinning room table. The directions to trace the table edge was clear and concise and the Pad was a perfect fit!"