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"Thank you!"

"It had been 2 weeks and no report regarding the test results. I would like to know the results quicker."

"We had 2 attics and our garage insulated. They showed up on time and completed the the job on time time. They explained everything as they worked. They were reasonably priced. They cleaned up afterward. They were very friendly and respectful. We plan to have more work done in the future and will definitely call them back. Extremely pleased."

"First I would like to say that everyone I dealt with at ICSR was great! From Erika who made the appointments to Jeremiah who did the inspection, to Terry and his crew. They were all friendly, respectful, and knowledgeable. Jeremiah explained in detail what needed done in my crawlspace. There was a lot of damage due to termites in the past. I knew this was what needed done as I had another Company look at it as well. They backed out because they thought the crawlspace was to narrow to get the work done. I agreed to Jeremiah's plan and about two weeks later Larry and his crew came out to do the work. I will say it again, Larry and his crew were great. They worked so hard and in horrible heat and humidity. They were always friendly and smiled when I saw them. Larry always let me know what they got done that day, and what the plan was for the next. They cleaned up the work area, and took away any and all debris. I have full faith in ICSR and Larry and his crew that the repairs were done right. I am so glad the plan with the other company fell through, as I think I ended up with the best!"

"as advertised"

"Our Inspector was not thorough at all. He turned the water on for the bathroom sink and then the shower in the front bathroom and when he did the water in the sink almost stopped flowing and he didn't notice that so I pointed it out to him and from that point he should have proceeded to ck the water flow in the rest of the house to see if the whole house had low flow issues but he didn't. The Inspector also noticed a flexible gas line off of the water heater that ran through the floor into the crawl and to a wall heater just on the other side of the wall and said it didn't have a ground on it but he would look at it in the crawl space but he didn't go over to where the flex gas line was. When he proceeded to the crawl space he only checked a very small part of the crawl with the largest areas of the crawl only accessible or visible through passthrough openings due to solid block support walls and this is a very easily accessible crawl space. I pointed out a wet looking spot on one of the block walls which was on the other end of the crawl from where we were and he wouldn't check into that and told me to ask the homeowner if they had and leakage issues in the crawl space so we had to get another crawl space inspection from another company 2 days later, and I'm sure the home owner would have said oh yeah you are gonna be screwed when it rains. No appliances were checked for proper operation. During the attic inspection he didn't see a switch for the attic light so he used his flashlight, I looked at the light to see why he didn't turn it on and I followed the cord up and over the door where it was plugged into a droplight that had no bulb or guard on it exposing a shock hazard and it was ran over to an outlet and plugged in so I pointed that out to him also because he didn't see it. The Inspector never found the Master bedroom and bath (unbelievable) that is in the back corner of the house down a hallway so none of that even got looked at. The $75 charge for a Septic Inspection consisted of turning on the kitchen sink faucet, putting the dye in the drain and immediately proceeded to make 1 pass around the property which he went well into the neighbors back yard and I had to tell him about that. This Inspector was extremely absent minded on this day. I did follow J.M. through this whole inspection process."

"The self-test product was as expected. The reports require additional research to interpret and understand, so seemed more targeted at professionals."

"Mark, who did the initial visit, was very professional and knowledgeable and honest. And the crew that showed up to do the work was also professional and friendly. The owner also worked with me directly to resolve a minor billing mistake, which certainly strengthened by trust of this local company."

"This was the worst contractor I have ever worked with. It's hard to list all of the issues, but the rude and confrontational attitude from the owner is my top complaint. The workers did not wear masks while jackhammering out the concrete and did not bring a fan. They ended up removing my dryer vent and putting my box fan in the window for ventilation. They did not reinstall the dryer vent. Concrete that was laid over drains was bumpy and uneven. Workers could not explain how to use the battery back-up sump pump that was installed. The sump pump drain pipe was put in the middle of the yard to leave a large pool of water in the yard. Nothing was done to cover the pipe or make it drain off into landscaping. They also rebuilt a stone wall, which Wayne had said would be done with gravel backing and rebar. Instead the workers just restacked the blocks that had fallen over. When I expressed displeasure at the end of the day, the workers would not leave until I signed off. After a long conversation with Wayne over the phone I felt forced to sign off for work I was unhappy with. A few weeks after work was completed there was leaking in the basement again. Wayne came out to inspect, but said the leaking was coming from underneath a different part of the house that he didn't work with. I stated that he guaranteed the basement would be dry and it was still leaking. He became confrontational and abusive with me and even threatened to sue me. I ended up dropping my complaints because I did not want to deal with him any more."

"Found a few minor issues that need to be fixed."