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"project not done yet"

"awesome local small business company. professional, quality work and respectful"

"Stay away from this company. The sales guy will over promise, while the installer under delivers. Fascia board and flashing were incorrectly installed on my front porch, causing rain to drip between the back of the gutter and fascia. Then I was told, it's the best they could do. They also installed new gutters over rotted wood, after I asked both, the sales member, and the installer to replace the rotted section. I'll be correcting these issues on my own since the company refuses to stand behind their work."

"Working with this company was a nightmare. I will stick to the worst parts, to save myself some time and energy on this reviews which I feel I must leave, in hopes that I save someone else from having to deal with them. The second the contract was signed, they hung us out to dry. The schedule went 7x the quoted time, and we had no support from anyone at 2FL. We were told they would be finished in one week, but this job took over 7 weeks. There was no outside reason for the job being delay no material availability problems, etc. The crew just showed up around noon everyday and left around 3 pm (or sometimes did not show up at all). We had to push back multiple other jobs to account for 2FLs delays. Some jobs we could not push back, and the other crews had to come in and work around 2FLâ s constant worksite mess. Tools were everywhere, insulation and sawdust were left to sit on the floor for weeks at a time, and open cans of stain and half-used caulk tubes were strewn about until the very last day. After informing 2FL of our issues, the owner (Terry) fired the two people working on our job. I found this out because one of the crew texted me to say and your email to my boss just got us fired Terry told us he would have a new crew on our job that could finish the job in 2 days, and assured us that he would d take care of us. Then the Friday before work was to start again, the original crew texted me to say and All of the other crews are slammed, so unless you wanna wait, you are stuck with me. Cya Monday and We tried to call the owner about this, and he never called us back. Instead, the crew called us again and said and Terry told me to call you and We were not pleased with how this was handled, but we thought it would all be over soon, so we swallowed it and moved on. Weeks later, we were still having problems. This time, with schedule and work quality. We called the project manager and insisted that he come see the work, and he came over. He agreed that things were not great, and told the crew to fix the crooked window and sloppy trim work. We were fine with this solution, but the work kept dragging out, and the crew kept telling us "It will absolutely be done today and After more than a week of excuses, the work was still not done, and we were up against a hard deadline with our flooring install starting. I called the project manager again, and he had an admin assistant call me back instead. They told me the would get me taken care of, but I never heard back from anyone again. No one came to do a final walkthrough of the work, or even call to check on things. The first call we got after all of this was just another call requesting final payment. When the job was finally complete, the crew left the place a mess, and with incomplete work everywhere. We had to scrape up the junk all over the floors ourselves, and then hire another crew to come fix the interior drywall and exterior siding work that was left incomplete by 2FL. In short, I am so glad this experience with 2FL is over, and I would not advise anyone to work with them, for any reason."

"My experience with Lake Washington Windows and Doors was fantastic. From my initial consult with Jon through installation with Andy, Josue and Erik I could not be more pleased. The communication was fantastic regarding quotes, arrival times and what to expect as well as follow up after each stage to assure I didn't have any questions. The team was very professional, respectful and did an great job not only installing but cleaning up after the install. I would highly recommend the team at Lake Washington Windows and Doors and plan to use them again in the future to replace more of our windows! "

"My experience with Lake Washington Windows and Doors was fantastic. From my initial consult with Jon through installation with Andy, Josue and Erik I could not be more pleased. The communication was fantastic regarding quotes, arrival times and what to expect as well as follow up after each stage to assure I didn't have any questions. The team was very professional, respectful and did an great job not only installing but cleaning up after the install. I would highly recommend the team at Lake Washington Windows and Doors and plan to use them again in the future to replace more of our windows!"

"This review is long overdue in my praise of Washington Energy Services for their customer service, pricing and workmanship ! My first interaction was in 1999 when they installed windows throughout my house. They are still in excellent condition. I might note I called them over 20 years later to inquire on how I could repair a broken slider and they sent someone right out, charging a very nominal amount to repair it. In 2020, I needed to replace my hot water tank, and the extremely knowledgeable Christy presented several options, answering my many questions. I settled on one with a booster that seemed to best fit my needs. Finally, in December 2023, I purchased a new gas furnace from WES. I had a minor issue with a fan switch and they responded quickly to rectify the situation. Within the past two months, I seemed to be having an issue with my thermostat (something they had not installed), and the manager, Greg, came out twice with his crew to explore the problem. Today they installed a new thermostat FREE OF CHARGE! Their excellent response and customer service is beyond any company I have hired. And I particularly love that they are family owned and have been around for decades. Their employees seem to be there for the long haul, which speaks highly of the owner. I refer all my friends and family and I won't go anywhere else for services that they offer. Many thanks to the staff I have interacted with over the past 25 years!"

"Ali A. And Dylan T. were outstanding! These installers worked their tails off installing our 10 windows in Poulsbo, WA. They were also courteous and very respectful of our home."

"How did it go? Excellent! Jamie, the owner, was quick to respond to any and all inquires. Easy to reach, easy to get a hold of, both by e-mail and text. His team chief, Bob, clearly had years of experience! They were scheduled for 9 am and at 9 am, I looked outside to see the truck parked outside! Bob's experience came in handy when there were issues getting my sliding glass door into place, due to my residence being roughly 50 years old; which still had the the original, single pane, metal frame windows & slider door. If there were any issues with the same old type of windows which were replaced, I didn't know it because everything went so smoothly. Bob knew exactly how to quickly fix any issues, and his entire crew ran like a well oiled machine. The crew were extremely efficient. plus they went above and beyond; making sure the window glass and frames were cleaned and they vacuumed up the little bits of debris created when taking out the old metal framed windows and they took the old windows/door with them when they left for safe disposal. All the while never complaining about the pouring down rain! I would highly recommend this company, in short, for the excellent install , clean up and very fair pricing."