Get matched with top in Belleville, IL

"While at first glance the work looks good the contractor could use some lessons on detail. Basically, CR is painting the tile with a durable, highly adhesive paint. When painting it is customary to remove from the wall fixtures that can be removed in order to paint "behind" them-- i.e. light fixtures, electrical plates, etc. CR did none of that. They merely taped over the fixtures and went to town. The result is that around all of those fixtures I can still see a thin border with the original blue/pink tile. Worse, we informed them that one of the light fixtures would definitely be replaced with another with a smaller footprint and they still painted around it so now we have a large blue border around that fixture. In addition, CR failed to properly coordinate work with the general contractor resulting in some tiles going unpainted entirely. Some of those unpainted tiles were eventually painted but not all of them. Our experience with the durability of the product is mixed. The work in the hall bathroom has stood up to heavy use. There has been very little chipping and zero peeling. However, in the master bathroom the shower floor began to peel up less than a year after the work was complete. We called CR and it came out to repair. That repair peeled up less than a year later. We called again and CR repaired it again. It peeled up again and we called again. This time I was informed that to properly repair the peeling they would need at least $300 additional dollars. This was quite frustrating given that the shower floor had never lasted more than the one year warranty. Rather than pay for a repair I felt should have been done for in the course of doing good business I made the repair myself. I stripped off all the old paint, scuffed and etched the tile, and then used a contrasting textured concrete paint to refinish the shower floor. I looks much better and thus far has stood up much better than the original work. Overall, the quality of the work could be better as well as customer service. The product seems to be good if applied properly."

"As advertised... Great job cleaned instead of refinish
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"Needed faucet replaced. Responded immediately, showed up in under an hour, completed quickly at extremely competitive price."

"Hired Jason to come a couple of days prior to the removal of old and installation of new kitchen countertop. Kitchen cabinet was an appliance garage that interfered with countertop installation. Countertop installers would not touch cabinets due to liability issues. I spoke to Jason on the phone and explained what I needed done and the timing of it. Jason scheduled a couple days prior to countertop install to remove the cabinets and scheduled the day after to reinstall the cabinets. Jason showed up on-time both days to do the job. However, because of the difference in thickness between the old and new countertops there were gaps at the bottom and sides of the cabinet. Since my wife didn't really want the bottom part of the cabinet (appliance garage) anyway, I ask Jason if it was possible to cut off the bottom and make it match up with the other cabinets so I didn't have to buy all new cabinets. He said he could easily do it and it would look nice and line up with the other cabinets and we would not know that the bottom was cut off. He needed to come back another day with the proper tools and saw. I agreed and he rescheduled to come back. He arrived again on-time and started modifying the cabinet and reinstall it. When he was done it looked great. More importantly, when my wife returned from work that evening and saw the completed work she was so excited how nice it all looked. So great job Jason and thanks!"

"Plan to reuse them to redo our hall bath."

"Very quick turnaround and fantastic work done."

"The technician was polite and knowledgeable. He explained each step that he took and provided us with several options for repair. We accepted his recommendation and have had no problem since."

"Got the job done the same day, and cleaned up after themselves."

"He put in a light ballast that no one else could do. He replaced trim as well. They did great work and they were pleasant to work with. They were there for about two hours and did awesome work. I would use them again. They had all the equipment needed with them."

"I received 2 other quotes before I contacted him that I absolutely could not do.  I kept getting told that because my home was so old and the door was original to the house that it had to be custom built along with the frame and would cost thousands of dollars.  I just could not accept that.  Richard came out quickly and looked at my door and told me he would have it done within the week and he absolutely did.  He found the parts he needed and replaced the doors and replaced some of the framing within 2 days.  It was a lot of work to do.  He and his other man were very polite and professional and I would use them again.
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