Get matched with top computer repair, troubleshooting or upgrades pros in Bellwood, IL

"Mike was able to get the upgrade on to my computer and he also was able to determine that the system was grossly inadequate for what I wanted to do. He recommended what I should look for when I purchase a new one and when I do make a purchase I will be calling on him to get my system up to speed. I was most impressed with Mike’s professionalism and knowledge and I would definitely recommend him for any computer issues."

I provide professional handyman and low-voltage services, specializing in:\n • CCTV camera installation and upgrades\n • Access points (AP) and internet/network setup\n • Network configuration and troubleshooting (Cat6 and fiber)\n • Building rewiring and low-voltage system integration\n • Ekahau-certified Wi-Fi design and testing\n\nCurrently, I work as a subcontractor with several major companies on commercial projects, while also taking on residential jobs independently. I’m dedicated to delivering reliable, high-quality installations and efficient troubleshooting for all network and security systems.

"After a few minutes of diagnostics and evaluating my computer, he told me that my hard drive was going bad and that he couldn't repair it.  After I bought the new computer and it was performing badly, I contacted ATT.   It turned out that my modem was going bad and ATT replaced the modem and the Dell computer is working perfectly.  It was a waste of time and money and now I have two desktop computers <br />"

"Mark is our go-to guy for any computer problems. <br /> He responded by phone immediately trying to walk me through several attempts to recover.  When the attempts failed he came right over to our home to diagnose the problem. The problem was not recoverable.  He took the computer and repaired and installed a new and better operating system overnight and downloaded our Carbonite recovery files.  Thankfully we had Carbonite. <br /> He brought the computer back the next morning and re-installed it and spent all time we needed to make sure all worked again. <br /> Mark is personable, patient, and responsive.  We couldn't ask for a better resource.   <br />"

"Do you have a talented, experienced, responsive Technical Support group at your disposal? No? Neither do I, but I don't care anymore because I have Mark. Running Windows XP on my vintage computer was getting in my way, so I called Mark to help me upgrade to a newer computer given to me by a friend. I read his wonderful reviews, but Mark still exceeded all my expectations. We needed to set up the new computer so it could communicate with my wireless modem, install new versions of software packages from my old system, and port over all my old files. I don't do change well, so I wanted everything on the new computer to look as much as possible like what I was accustomed to seeing on my old system. Mark even had a way for Windows 8.1 to look like the Windows XP formats I was used to! Mark arrived on time and went promptly to work. I was impressed with how experienced he was and how smoothly he went from one step to the next. He didn't dawdle, get distracted, or become puzzled. Tasks that were complex and overwhelming to me were very familiar to him, and he accomplished them with ease. He knew what questions to ask me to see if there would be issues down the road. For instance, when the new computer was up and running, he checked the download speed and discovered that it was really poor. He called AT&T for me (yes, he even speaks AT&T!) and we found out that I could get much faster speed AND save money with a new AT&T Uverse package. I asked Mark to come back and install the new modem that came with the new package, which he did and checked out everything to make sure all aspects of the new system were functioning properly. We had a problem getting my phones to work with the new Uverse system, but Mark applied his expertise and got that to work as well. Mark is patient and understanding with people who are not technologically savvy. He communicates very clearly. He asked several times if I had any questions, to make sure I had the answers I needed to be comfortable with the solutions he provided. He even made follow-up phone calls to check in and make sure everything was running properly. For someone like me, who loves my computer but is helpless if anything goes wrong, that level of care means a lot! I would recommend Mark's services to anyone with computer issues. I don't know if Mark is a Wizard, or a Cyber-Jedi, or what, but I don't care as long as I know he's there to take care of my computer. Thanks, Mark!"

"Laptop operation was restored with all malware removed, connector replaced and HDD operating much faster than before. I came to Pro with this repair request after positive results with 2 desktops and 2 laptops over a period of years beginning in 2004. I will always return to Pro and recommend it to others."

"I would recommend them to friends in a heartbeat. I brought in the items late Saturday afternoon, and since they had several jobs ahead of mine, the guy said he'd call Monday to let me know what the problems were, and give me an estimate. True to his word, I got a call early Monday afternoon, and as soon as I gave them the green light to proceed with repairs, within an hr or two, the newly repaired laptop (with new screen) was ready for pick up. <br />"

"Kelly provided excellent service and great advice on troubleshooting some PC issues that I was having. Highly recommended."

"Everything went very smoothly.  My new computer works beautifully.  Tony made sure that I understood that he could only transfer data from the old computer to the new one, and explained everything clearly.  The work was done the next day. I had a couple of questions after I had my computer back, and Tony was able to remotely access the computer and make some adjustments.  He has been most helpful and will be my go-to guy for tech support from now on. <br />"

"It was better than 100 percent. He was extremely knowledgeable of software and hardware. He goes the extra mile. He came over and did what he could online, which was something but it was not enough. He came over again and reconfigured everything on the computer in the house. He recommended that I get a different external hard drive. He told me that when I got it, I should call him and he'd get it online for me. He didn't charge me for that because it was all part of the original service call. He gets things done. There's been a time when he spent quite a bit of time with me, roughly two hours, yet he charged me for an hour. I would recommend him to anybody. He's just outstanding. There's something with hardware that he couldn't do but he recommended me to a company that was the same. They were good. I was in and out."