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"Our 4-year-old microwave stopped working (no display, nothing). After doing some research online I unplugged it and plugged it back in. It started humming very loudly and displayed a PF (power failure) error, indicating a blown fuse or a control board failure. Wintley Baptiste from The Equipment Doctors stopped by two days after I made contact through Angi. He diagnosed the problem as a failed control board and said he would have to order the part and come back in 7-10 days to install it. He gave me an estimated price for the part and labor to install it and asked if I wanted to proceed. I said yes (if I had said no, I would owe $150 for the visit and diagnosis). Wintley called a week later, saying he had the part and could stop by that same day to install it. He did so and the microwave is working fine. The price to repair the microwave was $330. By comparison, a new microwave would have cost at least $500."

"Samsung oven stopped heating up. They arrived and were Very knowledgeable and Professional. I needed a part that needed to be ordered. Price was fair, They communicate with you on status of part for repair and arrived on time. Neat, clean and professional. Job compete "

"He was very, very patient with, It was flexible, you know, with the time. You know, he worked with my time, not like some other technicians."

"Super helpful"

"Not heat at 10PM. Called and he was there in 30”. Repairs, restarted, and on his way in under an hour. Wonderful"

"Our heater stopped functioning on Nov 27, 2023 and we called Petro who had done the maintenance on it before and replaced a motor two years ago. They were responsive and a technician came two days later. He worked for 3 hours without explaining what the problem was. Then said he needed to replace the motor. He fixed the problem and left without much explanation. Two days later a bill of $2500 came via email. No explanation, no break-down. I called 4 times over the last 20 days, spoke to 4 different reps and was promised that a supervisor will contact me with the bill details. Nothing happened. Irresponsible customer service and unprofessional behavior. They show all the symptoms of big, bureaucratic, and indifferent service company. I would not recommend Petro if you have options of more personalized services."

We are a family operated business that has been going in business since 1994, specialising in various areas of plumber related work as well as heating and blocked drains, we also have a 24 hour emergency plumber at hand. We offer a complete maintenance service for any size project for both residential and commercial applications.

"Terrible. Just terrible. Whenever we had a conversation about what was included in our purchase or not, he was ALWAYS switching up his statement. Lou is full of empty promises and we had a poor experience with him. He recommended his brother, Chris Mellilo, to be our contractor. Upfront he seeemed like a good guy but it was our mistake. It took this guy over 6 months to complete 1/2 of our kitchen. BEWARE of Northeast kitchen and his rude and flakey brother who ruined our lives for over 6 months. Find another place to get your cabinets and do not listen to these guys. Terrible, just terrible."

As a bathroom specialist in Massachusetts we are renowned for our high standard of bathroom services, with all work completed promptly and for a reasonable rate. However we are dedicated to providing a comprehensive range of services to cover all your residential requirements, including boiler installations, landlord certificates and under floor heating.

Home Improvements