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"We could not be happier with Brandon's work, punctuality, cleanliness, personality, communication, honesty, pricing, and overall character. We actually had contracted to do some extra work for a few thousand. Day 1 of the job, Brandon calls to let us know that we do not need to do the work as he took the time and effort to get other opinions on the installation of a beam. Again, character. He could have easily installed, but he took the time to do right by his customer and that, in our experience, is essentially unheard of. The work he completed for us-on schedule-was more than we could have hoped for. He really does great work, listens to the customer (we are guilty of making many changes and talking far too much), but Brandon is beyond patient and willing to work with you. If you are looking to remodel a kitchen, bath, or in general, look no further than Superior. You are hiring someone who truly cares about his work and the customer. Rare in any business these days. We will definitely hire Brandon when the time comes for our next project-no hesitation."

"Jeff was on time; came in at the exact price that he quoted, and was efficient. - The repair was completed in less than an 1 hour and was done well. Would highly recommend him!"

"We had a great experience with Chris. We called him on a Saturday as we found a leaking kitchen drain pipe in our basement. He was able to get to us same day and fix the problem. Very fair rate for weekend work as well. We will definitely be using Chris for our future plumbing needs."

"Everything went great! Needed to find a local plumber in an emergency on a Saturday and Chris was able to be there within 30 minutes of talking to him. He observed the job and communicated what would need to be done and fixed/replaced everything that needed to be. He did tremendous work and I will definitely be calling on him again should I need something done in the future!!"

"It went WELL! These guys are huge helps! They arrive faster than promised, they charge what they promise. There are no surprise charges like with a dumpster! I am now using a BullBag in CT and one in RI. I, alone, can keep this company busy!!!! They are awesome to work with! I HIGHLY RECOMMEND THEM! One of their managers, Vicki, was so nice, pleasant and patient with me. I was frazzled with all of the damage my property received from the hurricane. She was great!"

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Jan 28, 2016: We wanted vanities for 2 bathrooms and base and upper cabinets for a kitchen expansion. We were hoping to take advantage of free design services from Kitchen Design Center of Framingham (KCOF).

The cabinets did not meet our expectations. Instead of getting bathroom vanities we received kitchen cabinets for the bathrooms, meaning the vanities were significantly deeper than normal bath vanities. We provided the cabinet designer with specs for our bath sinks but the designer neglected to check to see if the sink would fit into the cabinet that they designed. After the marble counter was already produced we found out that the sink wouldn't fit and the solution proposed by Kitchen Design Center of Framingham was to cut down the sides of the cabinet and drawer boxes significantly. This solution was unacceptable and would void our warranty. Instead we found a replacement sink which would fit the cabinet and replaced the marble counter. Kitchen Design Center of Framingham refused to take any responsibility for their design error. Reluctantly, Kitchen Design Center of Framingham agreed to split the cost of the replacement marble counter, but insisted that these sorts of design issues happen all the time - yikes! In reality, we paid $580 for "free" design services.

The kitchen cabinets installation was also disappointing. None of the cabinet doors and drawer fronts line up as they should. The installers insisted that the cabinets were installed in the best possible way and said that it isn't possible to align the doors and drawer fronts, blaming the situation on the Wood Mode cabinets. During the design process we weren't notified that this would be the case. In fact, we don't believe that Wood Mode would make cabinets which didn't allow alignment of doors and drawer fronts. In fact, the entire rest of our kitchen is Wood Mode cabinets which align very nicely.

March 16, 2016: Following our initial review, Dave Bartlett at KCOF contacted us to see what could be done to rectify the situation. He agreed to pay the remaining balance ($580) for the marble countertop that wasn't used due to the sink change. He also agreed to come to the house and look at the door and drawer alignment issues. During his visit, he identified 2 issues and arranged to have these issues addressed. As a result, the alignment on the drawer and cabinet doors is improved.

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"Flash Painting Inc. provided us with outstanding service! Priscilla is very responsive in terms of scheduling. Upon my request, she also provided advice on the best colors, based upon the style, space and amount of light in each room. The painters arrived on time every day, worked steadily throughout the day, and were very respectful and professional. We were very impressed by their excellent work, and will definitely recommend their services to others!"

"The work was completed and the drain ran fine after, but I spent the entire next day cleaning the ceiling and walls from their work."

"We were so happy with the kitchen and master bathroom remodel that Todd did for us that we hired him again to remodel our downstairs bathroom. Todd gutted the old bathroom down to the studs and rebuilt the floor in order to remove water damaged boards from a prior leak as well as accommodate the new curb less shower pan. Todd was very thoughtful and had some good design & layout suggestions and helped us work thru other challenges like how to route/hide things we didn’t think of such as vent pipes. Todd found and installed new window trim and doors that also closely matched the rest of the house to help maintain consistency throughout. He installed new tile on the floor, shower walls, and subway tile halfway up all the remaining walls. All of the lines were perfect again and he did a fantastic job. We have received many compliments on the bathroom and are thrilled with how it turned out. Todd is a pleasure to work with and we highly recommend him and his work."

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Four different options were provided, from replacing a leaking faucet to replacing the sink and faucet, with prices for each.

I choose to replace the sink and have a new faucet installed.

The work was documented and completed on schedule.  I'm very happy with the results.

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