Get matched with top fridge, freezer or ice maker repair or service pros in Billings, MT

"Super helpful"

"Shawn was the only person that responded to my request for fixing my dryer. His response was almost immediate. He came within hours of the request. His diagnosis was spot on. Parts were ordered and now my dryer works as good as new. I would highly recommend Solid Ground Property Services for any project. "

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

"Felixi is prompt, courteous, helpful, knowledgeable, and works quickly. Service call out costs less than others. Will definitely hire again."

"I couldn't have asked for any better service. Kind, clean, efficient and he knew his stuff. Got the job done without a hitch and cleaned up afterward."

"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"

"Caution: Proceed with Tools! Well, buckle up, folks, because my recent encounter with Mitchell Appliance turned out to be a DIY adventure I didn't sign up for! So there I was, facing a Maytag washing machine dilemma, and after hours of YouTube tutorials, I finally admitted defeat and decided to call in the pros at Mitchell Appliance. The tech arrived on time, seemed friendly, but that's where the smooth ride took an unexpected detour. Within the first 10 minutes, it became apparent that I wasn't just paying for a technician; I was unwittingly signing up for a collaborative handyman project. The tech started raiding my toolbox, asking for tools I didn't even know existed. I became a tool sherpa as he borrowed my hammer, pry-bar, and who knows what else. But wait, it gets better (or worse). When the tech hit a roadblock, he casually mentioned the need for penetrating oil, a magical elixir apparently not included in my tool arsenal. Cue the unsolicited advice on purchasing a new washer. Oh, and let's not forget the "service fee" and the discounted "time fee" he gladly charged for this interactive session. Later that evening, armed with a $10 bottle of penetrating oil from Ace Hardware, I tackled the supposedly insurmountable challenge myself. Lo and behold, the wash plate surrendered without a fight! Lesson learned, folks: If your appliance repair resembles a team-building workshop where you're the assistant, it might be time to slam on the brakes. Skip the service fee, keep your tools to yourself, and perhaps invest in a bottle of penetrating oil instead. #MitchellMysteryTools #DIYOverService"