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"# Generator Repair Nightmare Had issues with my Generac 32KW (installed March 2023). In January 2025, it wouldn't start. Feb 4: Submitted service request Feb 11: Mike came but couldn't fix it Feb 26: Replaced part - didn't work Mar 14: Replaced another part - still broken Apr 2: Replaced wiring harness - no success Major problems with this company: - Poor communication (weeks of silence) - Multiple failed repair attempts - Technician eventually said "I CANNOT FIX IT" and told me to call Generac myself - Never sent promised documentation of work done During a March storm, I spent $1000 at Harbor Freight on a temporary generator. As a business owner, I'm appalled that a certified Generac contractor would give up and shift responsibility to the customer. After two months of "service," my generator still doesn't work. You can see my full review on their google page. https://www.google.com/search?q=lightning+technologies"

"He finished the roof but did not tell me about the error in his workmanship. He did not finish the whole work. Update 12/22/2021: He finished the roof and said he fixed the problem, he showed me how he was to complete the repairs and after it was complete the work was not done in the manner he said he would do it. A new problem was noticed with the shingles and they are overhanging on a peak of the roof and are not attached and will blow off with high winds. The second part of the job, to put two sides on the shed was not done properly, he is charging me to come out to fix it, which is ridiculous, that is why contractors put that in their estimates. He was going to come out on a Saturday but change to Friday since it was going to rain on Saturday, when he called me and by the time he arrived on the job site it would be dark, I told him I did not want him to work in the dark with a flashlight. he keeps giving me excuses on why he cannot come out on certain days for personal reasons. The job should have been completed in October, except for his constant excuses for not being able to come out. If the problems are not resolved by the end of the year I will escalate this by other means."

"Friendly and quick service!"

"Very professional, friendly , knowledgeable. Couldn’t ask for an experience. Listened to what I needed done , checked out the situation, and fixed all of the issues I had , quickly . Great price fair. Saved me anguish money . Highly Recommend them for anyone electrical needs. Will use them for anything that I will ever need in the future. Thanks ."

"Kyle painted and replaced flooring in two of my apartments; in addition power washing and staining the deck. He is a hard worker and reasonably priced. I will be using his services in my future projects:) Thank you for your time and skills! God bless"

"Zack performed an electric service inspection. He very direct and thorough. Zack professionally informed me of the electrical issues and concerns."

"I recently hired Mason to complete electrical work at my home, and I couldn’t be more pleased with the results. From start to finish, Mason was professional, punctual, and highly knowledgeable. He took the time to explain the work that needed to be done, provided a clear estimate, and executed the job efficiently and with great attention to detail. Not only did Mason complete the project on time, but he also made sure everything was clean and tidy before he left. It’s clear he takes pride in his work and values customer satisfaction. I would confidently recommend Mason to anyone in need of a skilled and trustworthy electrician."

"I had a federal pacific panel replaced. The technician and work were professional. However, I explained to the technician that I lost power in a large section of wall. After the job was complete, I found I still didn’t have power in the wall. Now I’m being told it is a separate job and cost. An explanation before having the work done about it being a separate problem and needing additional work would have been very helpful. All I’m told now is they can come out for a service call which is $212 plus whatever the issue is. This was a miscommunication error on Mr. Electrics side. I informed the tech about the problem and there was no testing on the wall afterwards. Very disappointed."

"Wonderful work, upfront pricing, quality installations and fair prices! Everything was included in the price, there were no surprise fees or taxes, William is a very honest and friendly man. The electrician installed the electric lines to my jetted spa and mounted a disconnect outside. He was done in one day and everything passed inspection. I am referring him to all my family and friends, he does too notch work!"

"Experienced great job timely manner, polite work hard and efficient Prices are great & truly worked with my family especially with the holidays passing didn't know how I would manage it all but He truly helped us get threw it !! Great company"