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"They did an excellent job. Customer service was exceptional. Tennille and Gabriela are a true asset to this company. They are professional,communicative and a pleasure to work with. 100% recommend this company. "

"Highly professional and punctual."

"They were EXCELLENT. Professional, clean , neat and respectful. They were also respectful of Covid procedures, due to our family being in high risk group. I highly recommend the team we had from ALL DRY USA. A+"

"Based on the many reviews I had high hopes for Armstrong repairing water intrusion, and damage to my wood floors. Things started out OK with the easy part, removing wood planks with mold, drywall and applying antimicrobial spray. Then things dragged on with unkept promises to get someone over to evaluate the wood floors and further develop the plan. Most of the latter was being done with the “project manager” showing photos to others with experience or opinions. When the conclusion was a need to break through from the inside of the house to the outside through the stucco, I asked for more clarity, like someone actually coming over, showing me the what and why, so I understood better before assuming they had found the right source of the intrusion and solution. Previously another professional had inspected the damage and he had a different opinion. This person had 6 licenses, including building contractor, roofing contractor, and mold remediation. Armstrong’s initial response to my request for more clarity was “then why not have your friend do the work?” I explained this was not a friend, but a referral, and the man being semi-retired did not have the crew to do that small a job these days (and he also had great reviews). But that was not the point. I simply wanted someone to come over and show me what needed to be done and why before creating holes in my exterior wall. We made an appointment for 11am on a weekday and I worked my schedule around that. No one showed up! By 11:30am I called the missing project manager, Jason. Oh, he had intended to notify me by email that he wasn’t coming, they weren’t going to do the work they had started because they were already backlogged, and give me names of other possible contractors. Sadly, this was consistent with telling me he would have the floor guy come over and discuss what could be done, and that too never occurred. Maybe on really big jobs these folks are more motivated? But still, show some basic respect and keep your word or cancel an appointment instead of just not show up. I also left a message for the two owners to please call me. I never heard from them either. Fortunately, I did find an alternative company and they have been reliable. These folks were thinking along similar lines as Armstrong, but had the professionalism to take the time, finish the exploratory work that Armstrong didn’t, and explain options with clarity. And they have been reliable and professional. I realize there are many positive reviews here, and I’m sure there is some explanation for this. But since the owners didn’t bother to return a simple phone call so we could discuss it, and have a project manager who just blows off appointments, getting quality service at Armstrong seems to be a random event."

"A full air analysis and moisture content analysis were done, the information was compiled into a remediation protocol. This company is very good at what they do and the protocol will serve to guide contractors to fix our issue. Very professional and courteous interactions were had with all contacts of this company. They were very thorough compared to similarly priced services and offered a more complete analysis than we could find elsewhere."

"Ross Brothers renovated my kitchen and living room back in 2019. I was pleasantly surprised with the integrity and professionalism of this company. They went and beyond to make sure I was happy with every detail and every time I called them with a question they immediately returned my calls. My kitchen and living room is absolutely perfect and I love it! I would highly recommend them to anyone looking for an excellent job!"

Sometimes the unexpected happens…. \n \nCertified Professional Restoration is an ALL INCLUSIVE damage mitigation and restoration contractor. From flooded floor space to leaking roofs to smoke and mold damage, WE CAN HELP! \n \nCPR has the experience, certifications, and equipment combined with the latest in technology and restoration practices to restore residential or commercial property back to pre-loss condition. Our personnel are trained with industry leading science on how to prevent and minimize damage and specialize in Applied Structural Drying. CPR is a privately owned company and has been in business for over 22 years. Unlike many companies that rely on Franchise owners with varying levels of experience, CPR ensures the same level of expertise to all property owners. \n \nSo what does this all mean to our customers? GUARANTEED faster completion times, reduced stress for the property owner and lower cost for all parties involved! \n \nNot only does CPR have what it takes to get the job done right, we also strongly believe in delivering the best customer service experience to all of our customers. We treat every property as if it were our own! \n \nCPR will: \n• Address all commercial and private property owners concerns and conduct ourselves in a professional manner at all times. \n• Complete all work efficiently and on time. \n• Respond to calls 24/7 including holidays and weekends. \n• Reduce costs by responding quickly and preventing further damage. \n• Reduce costs by using the latest technology to restore the affected property to pre-loss condition and avoiding the conventional method of demolition and replacement when possible. \n• Properly document all work performed and communicate with all parties of interest. \n \nIn addition to Fire, Water, and Mold; CPR is a unlimited general contractor offering services in Remodel and Reconstruction, Catastrophic Storm Response, and Bio-Hazard clean up. \nCPR certifications include: \n \nState Licensed Unlimited General Contractor, Certified Fire, Water, Mold, and Smoke Restorer, WRT, ASD, CMR, CRMI, CCMI, IEP, Certified Professional Mold Protocol Writer, Indoor Environmentalist, National Trainer .

AirMD is an environmental science based company offering indoor air quality testing including mold, chemical, bacteria, allergy, chinese drywall, as well as water testing. \nAirMD works directly for homeowners businesses as well as for restoration and remediation companies, and performs both testing and post remediation clearance evaluations. \nAirMD also sells innovative bio-based non-chemical cleaning products important to all health-conscious including individuals, especially those who are hyper allergenic, chemically sensitive or immune-compromised.

LLC

"Our Hot Water heater flooded in the middle of the night so the very next morning, we called Moshe (EES Owner) to hire his company for their dry out services. Moishe was referred to us by a friend, and we were happy and more willing to give them our business. When they arrived, I took them around the house and showed them the areas that had been flooded. The EES crew got to work and at first, I thought they knew what they were doing. They began pulling base boards, rugs, crown moldings, and drilling holes. Then, they started putting up fans and dehumidifiers around the house. A couple hours in to the dry out and I started feeling uneasy about the company's work. At this point, the conversations turned from 'don't worry about a thing' to a fear tactic about 'how the insurance would or wouldn't pay.' Later, they presented a large contract for us to sign saying it was the only way the insurance would pay. We were exhausted and nervous about signing it but I wasn’t sure we had a choice with the situation at hand. At the end of the first day, we noticed there were baseboards torn down in the area’s that weren’t flooded. The flooded area about 5 feet away from the water heater still had the baseboards up. They were using large dehumidifiers as fans. I was told by another dry out expert that this was done to inflate the bill. Also, holes were drilled, and fans put against walls that were barely affected by the water. However, they were missing in parts that were flooded, including my daughters’ room, which, when later tested, showed the wood was soaked with water. Rugs were pulled up and sent to the cleaners that weren’t affected by the water Additionally, at no point did they test or show any of us the spots that were wet or any dry out logs from their dehumidifiers. They had moved our bed to pick up the rug underneath but did not put it back together correctly. So at the end of a long horrible day, we laid down to have our bed break and caved inwards. The next morning, we decided to get another professional opinion concerning the dry out process and it confirmed our worst fears. The new company took inferred pictures and moister readings to show us how bad Express Emergency Services was doing. They showed us that my daughters’ room and how the wood floors (which hadn’t been examined by EES) were full of water. So, on the 2nd night, and less than 48 hours in, we decided to hire another dry out company to finish the job. However, EES wasn’t happy about this decision, and they tried to get me to sign a document saying they had completed the job. Soon after, they billed me and my insurance for a total of $9,9095.80 even though the insurance company only deemed their work worth and paid them $3128.74, which was more than fair for the industry standards. My entire experience with this company has been nightmare"