Get matched with top computer repair, troubleshooting or upgrades pros in Boerne, TX

"I have used Mike's Computer Repair for several years now, and have always been extremely satisfied. Mike is very trustworthy so I never have to worry about turning over "control" of my computer to him. I have called on Mike numerous times when I mess up something on the computer and he quickly takes care of my mistakes and doesn't act like I'm an idiot. I highly recommend using Mike."

"Did an amazing job at fixing my computer!"

With years in the industry here at Innovation Solutions Network LLC we pride our company on attention to detail, punctuality, reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. Our attention to detail is that of no other. We look forward to earning your business. Give us a call today!

"I had the best experience at Stonecold tech support. The person who picked up was amazing and explained the process of how’d he fix my phone screen and the pickup process. It took them 2 to pick up my phone and repair it. All in all it cost $225 (including the pickup fee).10/10 would recommend."

"After a few minutes of diagnostics and evaluating my computer, he told me that my hard drive was going bad and that he couldn't repair it.  After I bought the new computer and it was performing badly, I contacted ATT.   It turned out that my modem was going bad and ATT replaced the modem and the Dell computer is working perfectly.  It was a waste of time and money and now I have two desktop computers <br />"

"Fantastic! I've used Dan several times for various computer issues. He's prompt and highly knowledgeable. He fixed what I needed and taught me how to rip old family movie DVDs to the computer."

"Mark was exceptionally helpful. I went from a computer without hotmail access (something I've used for years) to a functional computer with Mark's help over the phone. I strongly recommend Mark, the PC Guy. He's a gem."

"<p>Somehow my laptop corrupted the operating system and would not even boot up. Alexander Technical Resources (Spencer) came to my house to try to repair my computer. We decided that my computer needed to go to their repair facility for some serious work. They were able to save all my data, ran thorough diagnostics and repaired my computer. It was such a relief that I did not loose and data.</p> <p>This is the second time I have used them. The first was to set up this very laptop and transfer all the data from my old PC.</p> <p>I would recommend Alexander Technical Resources and will use them for any other computer repairs. </p> <p><br /></p> <br /> <br /> <br />"

"The problem was a BIOS message that said "press F1 to continue," but when I pressed F1, nothing happened. Sean arrived promptly at 12 noon on 11/21/2020, and began work immediately. By 2:00 Sean had removed RAM memory and reinstalled it, examined and changed certain jumper settings, removed and reinserted a 2032 CMOS battery, and other things which I can't remember. He was considering removing the SSD drive, which hosts the Windows 10 operating system, saying the drive might not be properly seated. But I told him the computer had been working fine until just quite recently, which indicated that the SSD surely was installed properly, and that I would prefer that he not remove it. So he did not remove the SSD, but I don't think he appreciated my interfering. Sean indicated early on that he did not like customers watching him work. He was polite about this. Thinking he meant that my talking or making suggestions annoyed him, I stopped talking and just watched. But after an hour or so of my just watching, Sean made it clear, politely, that he would prefer to work alone. At that point I left the office and did not bother him for the next two hours. After about 2.5 hours, Sean said he had found the bootup problem. All that was wrong was that a keyboard lock key on my Microsoft keyboard had been accidentally set. (I never knew there was such a key before this.) Once this key was unset, the computer booted up, responded to the F1 key press normally, and then booted up to the BIOS. Sean updated my BIOS too, at my request. Sean seemed embarrassed that this work had taken so long, as if he believed he should have checked simple things first (like the keyboard); he said he would only charge me for two hours even though he had worked for three. Let me add that I suspected a keyboard was an issue myself. That is why I called the tech shop Sean works out of in Sacramento (I've misplaced their phone number) Saturday morning 11/21, and left a voice mail asking the tech person to bring an extra keyboard with him. Sean either never got this voice mail, or else he got it and ignored it. The keyboard issue was the last thing he looked at; arguably it should have been first. As I was about to sign the papers Sean gave me at around 3:00 pm, I said "First let me check that everything is working." It was then that I determined that the LED power light on my computer's power-on switch was no longer functioning. I explained this to Sean, pointing out that it was working before he arrived. But he dismissed this complaint rather abruptly and rudely, saying it was a trivial and minor issue, or something to that effect. He clearly didn't want to stick around another minute. I added that I didn't want to sign any papers until this problem, which Sean himself had caused when he tampered with jumper settings, had been restored to working order. "Fine," Sean said, gathering up the unsigned paperwork and heading for the door. I said, "It's OK. If you are tired now, you can come back tomorrow." "I'm not ever coming back," Sean replied, walking out the door. He was obviously angry when he left, and didn't want to discuss the matter any further. Except for watching Sean for the first hour, keeping quiet most of the time, I don't know what I did to make this MyComputerWorks computer technician so angry. Despite overlooking a simple solution to my problem at the outset, he still fixed the main problem, and I'm glad to pay My Computer Works for his two hours work. I had a $10 bill in my pants pocket and was all ready to give it to Sean as a tip, but he left in anger before I could give it to him. It truly is important that this power-on LED light up and stay on while the computer is running. My computer is very quiet, and after a time of non-use, the monitors go dark even though the computer is on and Windows 10 is running. So the only way to be sure this computer is on or off is to look at the LED power light on the power switch. If the LED is on, the computer is running; LED off means it has been shut down. With no lights of any kind, this is becomes a non-trivial matter. I believe it would not be difficult for a knowledgeable tech person to fix this. It's just a matter of getting the jumpers Sean changed set back to where they were before he arrived. However, Sean has said he won't ever come back here -- giving no reason. I am asking MyComputerWorks to send another tech to clean up after Sean, fixing the jumper problem that he caused, since Sean is no longer willing to come over here. I am also recommending Sean have more training in troubleshooting and an anger management class."

"I called to inquire about their repair services.  Chris was very polite.  He said they even come to your home to repair your computer.  The price was reasonable so I asked when he could come do the repair.  He was here in an hour as promised.  Was very professional.  Completed the requested repair of replacing my broken laptop fan (I already had the replacement part) and was done in about an hour.  Easiest repair job I've ever paid for.  Well worth every penny.  Laptop is working great.  Thanks Chris! <br />"