Get matched with top natural slate roofing installers and replacers in Boston, KY

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"It was an Angie's List Big Deal that I purchased. There was an issue with it and I got a refund for it. I called them and they said they had already come when I wasn't home. They said they inspected it and I needed all this repair work. There wasn't any evidence that they had been there to inspect my roof. You would have to get up on a ladder and there was no sign they had been there. The gutters hadn't been touched. I didn't believe they had actually been there. I felt they were selling me a package that they could sell to anybody. I didn't feel like I got anything for the purchase so I got a refund for it. They didn't do what they claimed they did."

"Joe and his crew were punctual professionals who worked hard to complete the roof replacement quickly. Great price for established products and professional craftsmanship. I have already added him to speed dial for any future work."

"The contactor told me that if I bought three locks that they would be able to key them so I could use the same key. Three doors with one key is awesome. I really like the windows that they put in. They look really good. The windows are insulated really well, I even left a bottle of water next to window and it didn't freeze. The doors fit really well and look great. They were good about calling when they couldn't get there at the scheduled time."

"there was an initial scheduling snafu; office scheduled appoint on inspector's day off.   
Inspector was on time, took pictures of roof, and reglued some shingles.   He suggested a new roof. 
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"I was not home when the work was performed and have not climbed up on the roof to inspect their work. However, water does not gush down the side of the house when it rains so I guess they did a good job. IO was told they would call when the job was finished but have not heard from them. 
There was no sign they had been to the house, which is good. Another service I've used left heavy bags of wet leaves for me to put out for the trash.
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In Fall 2015 Brad from Beams Roofing inspected my mother’s house for storm damage.  Brad was very respectful and knowledgeable and worked great with my insurance company.  He felt the insurance company’s quote was too low and submitted revised measurements to obtain an additional $600.  The weather became too cold to replace the roof so we agreed to wait until Spring.  In Spring I called to schedule the installation but Brad was no longer with the company so I met with owner Wes Beams.  Mr. Beams went over insurance paperwork and wrote up a new contract (some items slightly higher cost than in the Fall).  I was a little concerned when several line items were left out of the new contract, but as I pointed them out, Mr. Beams wrote them back in.  I was also surprised when he said I would have to pay for all the material upfront (because I’ve always heard not to do that – even from my insurance company).  Due to the high rating on Angie’s List, I went ahead and agreed and provided $4200 up front.  The work was expected to take less than day, and since my mother has Alzheimer’s and we would need to make special arrangements, it was agreed the work would be done on a Sunday (they do not typically work on Saturdays).   It was also agreed that if the roof took longer than a day we would get notice (because we would need to make arrangements for mom).  On installation day we returned home at 5:00 pm and the workers had left, but the roof was not done.  We had not heard from Beams, but Monday morning the workers began hammering at 7:00 am.  This was a hard day for my mother, since we were not given ample notice to make arrangements (they were supposed to schedule a time for a 2nd day – we didn’t know they were coming Monday morning).  There were legitimate reasons the roof didn’t get done in 1 day (damp ground, replacing some rotten wood), but I wish the communication had been better.   Upon completion of roof, Mr. Beams called me the next morning to tell me he had talked with my insurance company and that I was to go ahead and pay him for the remaining cost, and when my cancelled check came back to give him a copy and he would file it with the insurance company.  That set off a few warning bells for me.  I said okay, but hung up and called my insurance company.  They had no record of speaking with him (they said they log all calls), and that this would never be the proper procedure.  They agreed to let me conference in Mr. Beam while they explained how the insurance filing worked (fax in completion details and they would issue a check in a day or two).  I met with Mr. Beams that same evening so I could go ahead and pay him our deductible share, along with some money for the boards they replaced.  I had the checks ready for him based on our contract, but Mr. Beams spent 20 minutes re-adding things up again and again, eventually agreeing that the checks I provided were exactly what the contract said.  He had a terrible attitude that evening.  He said I should pay the last $1800 the insurance owed because the contract was between me and him – not the insurance company.  I had already given him almost $6000 (most of it up-front), so I’m not sure why he was so upset over waiting an extra couple of days for the last $1800.  I told him it was my understanding that most roofing companies worked with insurance companies since not every homeowner would have the money to pay for roof installations up front and then get reimbursed.  He said he doesn’t usually work with insurance companies, and then proceeded to spend 20 minutes bashing the roof on my own house (which I had told him I had installed a couple of years ago).  He then complained that he lost money on our roof, did me a favor by working on a weekend, that he was going to go back to my insurance company and ask for more money because the measurements were wrong (his company measured).  In my opinion he was acting childish and trying to deflect from the fact he caught called out for saying the insurance company said for me to pay for the roof and get reimbursed.  Used car salesman is the impression I was left with. The roof itself looks good as far as I can tell.  They cleaned up after themselves, so no complaints in that area.

 

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"He showed up and caulked all windows on the exterior. I had to ask him to clean out the gutters, which he did. But, he only did the first level instead of doing both levels."

"Mr. McArthur was professional, courteous & his fees for removing the tree were comparable with other companies. Happy I chose him. Quality work Left the area looking a whole lot better than upon arrival"

"Daniels and Daniels painted my whole house and pressured washed the outside, as well as installed 3 replacement windows. The work is phenomenal and they were so nice and professional. I would highly recommed this company to anyone needing work done on their home or business. I will be calling them back in the future."