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"# Generator Repair Nightmare Had issues with my Generac 32KW (installed March 2023). In January 2025, it wouldn't start. Feb 4: Submitted service request Feb 11: Mike came but couldn't fix it Feb 26: Replaced part - didn't work Mar 14: Replaced another part - still broken Apr 2: Replaced wiring harness - no success Major problems with this company: - Poor communication (weeks of silence) - Multiple failed repair attempts - Technician eventually said "I CANNOT FIX IT" and told me to call Generac myself - Never sent promised documentation of work done During a March storm, I spent $1000 at Harbor Freight on a temporary generator. As a business owner, I'm appalled that a certified Generac contractor would give up and shift responsibility to the customer. After two months of "service," my generator still doesn't work. You can see my full review on their google page. https://www.google.com/search?q=lightning+technologies"

"Great work rebuilding the base of a kitchen cabinet. Fast, professional, and reliable. Will use again!"

"He finished the roof but did not tell me about the error in his workmanship. He did not finish the whole work. Update 12/22/2021: He finished the roof and said he fixed the problem, he showed me how he was to complete the repairs and after it was complete the work was not done in the manner he said he would do it. A new problem was noticed with the shingles and they are overhanging on a peak of the roof and are not attached and will blow off with high winds. The second part of the job, to put two sides on the shed was not done properly, he is charging me to come out to fix it, which is ridiculous, that is why contractors put that in their estimates. He was going to come out on a Saturday but change to Friday since it was going to rain on Saturday, when he called me and by the time he arrived on the job site it would be dark, I told him I did not want him to work in the dark with a flashlight. he keeps giving me excuses on why he cannot come out on certain days for personal reasons. The job should have been completed in October, except for his constant excuses for not being able to come out. If the problems are not resolved by the end of the year I will escalate this by other means."

"Darren has taken care of more projects and clients than I can recollect. He is excellent at what he does!"

"Friendly and quick service!"

"Great service and communication. Job done right at a fair price!"

"Hired them through Select Home Warranty. Told me I had to pay for additional parts not covered by the warranty. Nearly three months later, after paying for the parts, they still tell me that they are waiting for the parts. I think they are lying. I am filing a complaint with the Attorney General's Office and contacting 6ABC consumer help. Might even get my niece involved at this point. And yes she is a lawyer and a Consumer Protection Lawyer at that. This would be right up her alley...stay away from these guys. They take your money, promise to call but never do and leave you hanging. "

"Kyle was great! We had a few small projects that needed to be done. He was efficient! We will definitely have Kyle back for more projects! "

"Kyle is the best "

"I recently hired Mason to complete electrical work at my home, and I couldn’t be more pleased with the results. From start to finish, Mason was professional, punctual, and highly knowledgeable. He took the time to explain the work that needed to be done, provided a clear estimate, and executed the job efficiently and with great attention to detail. Not only did Mason complete the project on time, but he also made sure everything was clean and tidy before he left. It’s clear he takes pride in his work and values customer satisfaction. I would confidently recommend Mason to anyone in need of a skilled and trustworthy electrician."