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"Armor Guard Review In August 2023 I had Barry the Field Manager of Armor Guard come to give me an estimate to repaint my 7 ft by 14 ft deck. The price I was quoted was more than double of other estimates with other companies. The reason I chose them was for the warranty. 5 years labor 20 years material and the warranty was transferable if I decided to sell my home. I should have realized at the time that the warranty was too good to be true. They were supposed to send a crew to pressure wash, fill all cracks and holes, sand, apply primer, and apply two coats of Sherwin-Williams Super Deck paint and sealer. Little did I know at the time the warranty by Armor Guard was a ploy. They sent one man a subcontractor to do all the work himself. I am retired and was able to be here to monitor each day with step by step photos that I took. First the man who came was told only to power wash and paint. This was my first interaction with Rodney the President of Armor Guard. Rodney was not helpful and was argumentative. He then agreed to prepare and paint my deck as was written in our contract. My deck was then primed and painted in the rain. The man who did all the work was being pushed to get it done quickly. As a result one week later I could see spots of primer and bare wood showing through the paint. Again I called Rodney and he told me that it was bird droppings and they left the paint so I should just paint it myself. He did send his subcontractors to look at it and they agreed that it did have many areas showing primer and wood. He agreed to have them come back to apply a third coat. They did. In April 2024, 8 months after the original painting it was showing primer and bare wood through the paint again. I contacted Rodney again he was rude. He did agree to have subcontractors come on June 8th to pressure wash the deck and then they would return on June 10th to repaint the entire deck. On June 8th two men from { removed company name } showed up at 8:00 a.m. One of the men said that they would pressure wash and touch up but not paint the entire deck as Rodney had promised. He said that Rodney had only paid him $300 and told him to pressure wash and touch up. At that time I told them to just pressure wash and I would take this up with Rodney. They left my furniture in my driveway they left my hose on the ground with the nozzle off. They did not do a good job. They were only here about 15 minutes total. Rodney has not made an attempt to come to look at the work himself or do a final inspection. I have caught Rodney in lies and have gone through continued stress and anguish because of this. I have two photo albums on my phone with day by day pictures of the work from the beginning until now. I also have screenshots saved of every text message between Rodney and myself since August of 2023. He texts instead of phone calls and actually in this case it turned out to my advantage. Rodney then offered to come and have the men paint the entire deck but he also added it would be the last time. That to me means he was not going to honor his 5-year warranty. At that point I made the decision not to respond. I no longer want anymore to do with Rodney or Armor Guard. He made a statement that my deck was dirty and that's why I was having issues. He is a narcissistic liar and impossible to do business with. My complaint and his responses are on the BBB website. I am considering contacting a reporter since I have so much to show as far as photos and screenshots of our text messages from the beginning. I think it's important to show other people what happened to me so that they don't fall for this sham."

"Larry and his team are professional, customer focused and efficient. He bought out a variety of colors to make sure it matched both pavers and walls. Was able to squeeze us in a very tight schedule. His team was on time and got the work done quickly. Would highly recommend them for any product or service they offer."

"Excellent job, I recommend them"

"They were very professional when interviewing them but had to wait two months for them to start. Work was very sloppy and complained about moving outside the refrigerator. Had a problem with the sealer. Finally came back a month later to fix it. Left black marks from the machine on the lanai floor. Sent wife back to fix the problems and left the floor in worse shape than before. I sent them a long email and eight pictures and have not heard from them since. Had to hire another company to come and repair the mess."

"They were on point with the product and color selection. Very competitive price and best of all great result. Completely changed the look of my garage. Great experience all around."

"Father and son team. Very professions, clean, helpful and provided all infrormation before, during and after the work was done. Highly recommend! A+++"

"I found this company to be very responsive to my needs. I had to postpone the coating on my walkway and my pool deck 4 times because of bad luck weather and a hurricane. close to 2 year before it was completed but not the companies fault. it was stupid IAN hurricane. They allowed 2 days to complete the job. and they used both days. They drove from Venice to Ft Myers beach each day. 5 guys were prepping the pool surface for hours. They had everything they needed and really did allot of work to get surface ready for the coating. Plastic was hung over every door and window. so no dust entered my home. over the pool they laid a huge tarp and taped it to the pool inside wall. same with hot tub. I had lots of surface cracks they were all ground and filled. I hade a special slotted drain i wanted installed just perfect in the floor and they did what I asked until it pleased me. on day 2 the product was applied in 3 coats and they rolled the surfaces 6 separate times. and they sprinkled no slip aluminum sulfate on the surface. its like sand. Cleanup was very complete. they vacuumed up everything. pulled all the plastic out and left a very nice job behind. I am leaving so much detail because i wanted to convey how through of a job the crew did. when they left they put yellow caution tape around so no neighbors left tracks on my new surface. The job they did was beyond my expectation. and after such a good experience I will be using them again. My pool guy wants to use them and my 2 neighbors. I will be leaving picture of my new specked blue pool deck and outside walkway."

"Since the first day of Jeff reaching out to me has been phenomenal…Jeff and his team are fun to be with. They were sweet, funny and outgoing. They did an amazing job in my garage. 😊😊😊😊"

"They used a concrete surface to cover cracks."

"I had an excellent experience with Trademark. Communication before the job started was helpful and they took the time to explain every step of the process. They cleaned up afterwards and I never knew they were there - except my warehouse floor now looks incredible."