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"I purchased a glass shower door from Home Depot. When they showed up to install it, they informed me that my walls are not straight and the door I purchased wouldn't work. They measured the space and quoted me for a custom door. The cost of the custom door with installation wasn't much more than the one I purchased. They showed up on time, were very professional, and did a fantastic job. I'm very happy with the result. I am going to hire them to do my other bathroom as well. "

"Choosing Mr Window to replace all of my windows and doors has turned out to be one of the biggest regrets I've ever had. As stated in other reviews, Ryan the salesman is done with you the minute you sign a contract. Pony, who is a so called manager is a weak, condescendingly rude person who is great at excuses and poor at follow through. What was suppose to be a simple 2 day project has turned into weeks with no completion or resolution in sight. When I first signed onto this project I was going to pay cash. Something in my head kept telling me to use the finance offer so I had the finance company on my side should something go wrong and then just pay it off when everything was done correctly. Best decision ever, because things went wrong fast and the finance company is on top of it. Mr Window lied to the finance company by claiming the job was 100% done only an hour after arriving to my home. They then claimed that I am just a difficult customer looking to get something for free, which I'm not. I've not asked for anything except for what I ordered and paid for. Every person that I have talked to at Mr Window has different excuses, but always sheds one more ray of light on the true picture. The one door that they have repeatedly claimed was on back order, was actually never ordered. (Thanks for that information Brittany!) now it's expected arrival isn't for another month. When considering windows, doors or any other project, please steer as far away from Mr Window as possible."

"I hired this company in early July. The work was excellent and the tech who completed job was amazing. So, of course, I planned to use them again. This time, however, totally different. No one returned my calls. In fact, no one answered the phone at all. All voice mail. The work I needed was warranty work for a supplier they represented. Parts only. I still would have to pay for labor. I told the supplier I was really happy with this company and would like to use them again. It was just that I was unable to contact them. So, the supplier called Door Pro to request they complete the work. She was told that they (Door Pro) did not want the job and would not accept the job. Now the supplier is sending the replacement parts to me with the advice that I contact another one of their vendors and request they complete the work. I was very surprised by the way this unfolded, but I will at least have my replacement parts for the defective door. Now all I have to do is find someone to complete the install. I would not feel comfortable advising anyone to use this company."