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"Mark and the team from New Image Remodeling were excellent. They provided fair, competitive pricing and did absolutely A+ work. We are so happy with our new basement and get nothing but compliments from friends and family on how great it looks. From the start, Mark and team were extremely easy to work with. They were clear and transparent with their communication and always professional & courteous. They did a great job of working within our budget and were very flexible and accommodating even when we requested changes in the scope of work. When minor issues did pop-up (as they always do), Mark & team were on top of them right away, even coming out on the weekend if necessary. I would recommend New Image Remodeling to anyone looking to finish or remodel a portion of their home and they'll be the first call I make for any future projects."

"Dave and the crew did an excellent job with the remodeling job! Highly recommend this crew and will be using them for further projects."

"I would recommend Matrix Basements to any and everyone. Our project manager Rico, was great and was there for us every step of our project."

"When we signed the Matrix contract in June 28,2018 for basement work we were told it would be done the end of October or the first of November 2018. We told them that was good because we go to Arizona the end of December 2018. When we left all that was done was rough: framing, plumbing, electrical and ceiling. In May 2019 Matrix started work again and finally June 17, 2019 the final inspection was done. If Matrix overbooked jobs, Matrix should let the customer the customer know and not leave them hanging. Being overbooked was probably why the drywall job and the soffit run to cover the ceiling beam was less than professional. We give the following grades: grade A to the project manager, the other work teams. grade C to Matrix as a company. Thank you, Jack and Bonnie Childs"

"On a cold rainy day when other roofing contractors couldn't find time to return calls or in some cases even answer their phone, Stephen's service and professionalism was much appreciated. - he answered his phone - he scheduled an appointment within 24hrs - he showed up on time - from the time he arrived he was completely invested in solving my problem - he eliminated my emergency and scheduled a follow-up appointment to come back to provide a permenant solution to my roof leak. Stephan deserves the highest marks and I will definitely refer his service."

"Fantastic! Work was done quickly and efficiently and the employees were very kind and helpful!"

"Very satisfied with new slider door."

"I gave Andrew some blueprints for a mud kitchen I had found on Etsy and he put it together and stained it within a day! It was the perfect birthday present for my daughter. Would hire again!"

"To make a long story short, the day after he performed the above work another toilet in the house developed a very minor leak around its wax base. This toilet is directly above where he had soldered, in my basement, one of the new spigots to the existing copper pipe.
Bob said these were unrelated and I ordinarily would tend to agree. However, it seems unlikely a wax seat, which had never leaked before, would simply begin to leak on its own only hours after work had been done immediately around it. I was left wondering if he had used the toilet drain pipe as leverage while disconnecting the copper pipe right next to it (which took some force and some banging). I don't know how else to explain such an unlikely coincidence. The bottom line was I had a new problem to fix.
As for the toilet fill valve and flapper he replaced, he did not install the valve to code (not high enough in the tank) nor properly install the refill tube. The kit's instructions read: "WARNING: Do not shove refill tube down overflow pipe. This may cause significant water waste." Bob shoved the refill tube down the overflow pipe. He also used an older kit; newer, more water-efficient valve kits are available.
(To keep this review short, I'm omitting other aspects of his work I was also unhappy with.)
Bob did schedule and arrive promptly, which got me out of a bind as I was preparing to leave town, and he charged a fair price. But in addition to not solving one problem, he created at least two additional problems for me to fix."

"Very smooth! We love his excellent work! He makes it a priority and his passion shows in his work!"