Get matched with top small animal pest control pros in Brandywine, MD

"Raven Pest responded immediately. The technician was extremely personable and described the process that he was going to employ address Yellow Jacket Bees getting into our house. I was completely sold that the Raven tech was competent and was going to go the extra mile. The Raven tech described how he was going to dust the entry point and follow-up 2 weeks later to remove the siding to see where the bees were nesting in the house. However, as it turns out, the tech did follow-up but did not remove the siding as promised. A call to the Raven Office informed me that it is Raven's policy not to remove the siding. After the follow-up visit by Raven, we continued to have bees in the house. I insisted that the procedure of removing the siding to check on the bee nest, as promised, be performed. The tech returned, removed the siding, dusted behind the siding and replaced the siding. We have not have anymore bees in the house since."

"They were on time and did what they said they were going to do. "

"excellent service"

"SO FAR SO GOOD!!! WE WILL SEE…"

"They killed bees, but they told that if I want to get rid of the nest I have to pay another amount. It was disappointed. "

"The provider set up treatment outside, but the customer has experienced respiratory issues since then and still has rodents and bugs. Despite instructions not to apply anything inside, chemicals appear to have seeped into the floorboards, worsening her health. The provider charged over $4k plus $185 every three months but did not install traps to catch rodents. The customer does not want them to return and reports the basement is in disarray, contributing to the ongoing issues."

Critter Control provides solutions for all your nusiance animal and wildlife control needs along with exclusion services. We have a long history of providing customers with quality services, coupled with a high standard of professionalism. Critter Control is fully insured and licensed with regulatory agencies and state and local authorities. Leading pest control companies, university, county and state agencies routinely recommend our services. \n

"They sprayed interior and exterior, and we were pleased to see that they took special care in kitchen and in pet areas. The treatment controlled the ants for several months. When ants started to return (not surprising given outdoor conditions), we called them and they promptly returned and retreated. We have been very satisfied with their service and continue to use."

"Amazing. Phil is a mouse expert. He searched every area on the exterior of our house and found where the mice have been coming from. Made sure all our holed were closed off and had great tips. Outstanding job."

"I had a truly disappointing experience with this company, and I will never recommend them to anyone. There were several aspects of their service that were disrespectful and unprofessional. Firstly, one of the major issues was how they addressed me based on my gender/s**. Instead of using my actual name as listed on the contract, the technician referred to me as "woman" and even went so far as to call me "Queen" with sarcastic hand gestures. This behavior was not only rude but also highly inappropriate. It's evident that they lacked basic respect and sensitivity towards their customers. Furthermore, the technician, Jamal, appeared to be too relaxed and overly familiar with customers he didn't know. I engaged their services for pest control, not for socializing. I expect a professional approach when dealing with such matters. However, Jamal seemed more interested in being friendly than actually addressing the pest issue. When I requested the technician to place poison in the bathroom, which was a covered area according to the contract, I faced unnecessary resistance. It was clear from a simple Google search that rodents are commonly found in bathrooms. Yet, Jamal was hesitant and claimed it was due to concerns about my dog. However, the fact that they had already placed traps and poison in other accessible areas of my home, including the kitchen, living room, bedrooms, and basement, made this excuse seem baseless. The lack of communication and cooperation between the office and the workers was another evident problem. When I escalated the issue to the "owner" (whose actual ownership I couldn't confirm), I received no resolution or even a follow-up call. Instead of addressing the problem of an employee not fulfilling their duties, I was given an unnecessary rundown of rodent behavior. Additionally, there was a contradiction in what Jamal said he could and couldn't do. He claimed they couldn't move heavy items, but then proceeded to move the stove and refrigerator without any apparent problem. This discrepancy only added to the frustration I experienced. As a homeowner, I have every right to monitor the work being done and ask for proper coverage in areas where I've witnessed pest activity. However, Jamal seemed to push back whenever I made these reasonable requests. Overall, the lack of professionalism, disrespectful behavior, and failure to address the issue adequately left me deeply unsatisfied with their service. I hope to find a more reliable and respectful pest control company in the future."