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Avatar for Michael's Plumbing Service
Michael's Plumbing Service
4.2(
198
)

Serving Brentwood, TN and surrounding areas

In business since 2000

Free estimates

Emergency services offered

"We called on a Saturday and left two messages on what seemed to be their emergency response line, no callback. We had used them before for a large job just a month ago so I had one of their plumbers' numbers, texted him and never got a reply. Finally on Monday I got a response - if this had been a larger leak I would have stopped right here and called a more responsive plumber. We were contacted on Monday and they said they could come out that afternoon, I met them at my house within the contact window and got several notices they were coming via email and phone call. They were prompt and responsive once we got them on the job. Two plumbers came out; the lead plumber said he could replace the valve, but then said that they really should replace both hot and cold valves since they both were old. He gave me two quotes, one where he replaced just the leaky valve and the faucet install and it was somewhere around $325(!) - the second where he did both and the faucet for $275. Both of these were more than I wanted to spend and I was pretty confident about my ability to replace the faucet, so I said specifically "I want you to only replace the hot water valve, nothing else". According to the itemization on the receipt, this should have been around $160 or so. They go get parts and get to work on it, but then after a little while they ask me about re-using the faucet, if they could damage it to get it off. I was definitely confused and alarmed at this point, they were supposed to just be replacing one valve - I come into the kitchen and they had started pulling out the old faucet and already pulled off the old lines that came up from the valves and effectively damaged it to the point that we had to proceed with the new faucet. I was upset about this and they offered to discount the total price by $50 to compensate for the misunderstanding if we proceeded with the faucet replacement; apparently he had thought I was going with their first quote. He went ahead and put in the new faucet and new lines up to it from the valves, and replaced just the one broken valve. I was glad to have the new lines put in as they were more secure and the work was done neatly. I did have the wrong faucet type (no sprayer). and had to go back myself and swap that out after they left, but that was my fault for purchasing the wrong type - a warning would have been nice, but they did what I asked and I can't fault that. Overall, I was put off by the "upsell" nature of the call - it felt like they were adding work to bump up the price and I have already spent nearly $4000 with them replacing pipes this year, so that felt like they were trying to just milk me. And while I think it was a mistake and the guy really just didn't hear what I said, I ended up ultimately paying for work I didn't really want done - it was discounted enough that I wasn't too upset though. Michael's has never been the cheapest option but they do good work, so I didn't mind getting my major pipes replaced through them. I don't think I will call them for smaller service issues again though, and it seems I can't rely on weekend service from them in an emergency."
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+20

Recommended by85%of homeowners
Avatar for All Better Appliance LLC
All Better Appliance LLC
4.6(
284
)

Serving Brentwood, TN and surrounding areas

In business since 2010

Emergency services offered

Credit card accepted

"Solid, reliable, expert service!!! Last April, at a time when it seemed we would not be able to get a dishwasher fixed, we called All Better Appliance. What seemed like an unrepairable condition for the dishwasher was diagnosed quickly, and parts ordered. Along with the expert diagnosis, was needed guidance that the dishwasher was worth fixing. A few days later, the part arrived, we were called, and Bruce returned. The repair was done quickly, and affordably. More recently, our clothes dryer had a serious problem. A control module malfunctioned, and nearly started an electrical fire. Again we called All Better Appliance, and asked for Bruce. They were very responsive, and had Bruce there the next day. Another fix or replace decision had to be made. With appliance availability to purchase very limited, fixing seemed to be our quickest option. The part for repair, although delayed by a day, arrived the day before we were traveling. Bruce extended his day to accommodate our repair and fixed the dryer allowing us the chance to finish packing clean clothes. Thanks to All Better Appliance and Bruce for exemplary and timely service at both times we really needed it. Highest recommendation!"
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Recommended by93%of homeowners
Avatar for Pro N Stall
Pro N Stall
4.3(
127
)

Serving Brentwood, TN and surrounding areas

In business since 1997

Emergency services offered

Credit card accepted

"Representative arrived and mentioned that they could not replace outdoor faucets because house was on a slab and had no crawl space.  I asked them to look at the faucets to see if they could be repaired.  Took about 30 minutes to repair both faucets.  They are no longer leaking.
"
Recommended by87%of homeowners
Avatar for ERT
ERT
5.0(
10
)

Serving Brentwood, TN and surrounding areas

In business since 2004

Free estimates

Emergency services offered

"Kevin and his team did a great job. We had water damage from a broken water heater which had flooded. They helped us problem-solve some unique repair issues as well as provided assistance refinishing the affected area. We would use him again."
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+21

Recommended by100%of homeowners
Avatar for Meraki Solutions LLC
Meraki Solutions LLC
5.0(
9
)

Serving Brentwood, TN and surrounding areas

In business since 2020

Free estimates

Emergency services offered

"Ana is a hardworking woman, always doing her best work. I was very impressed by the excellent work she did in a such little time. I totally recommend her if you have any small projects at home and do not have the time or energy to do them, I recommend giving her a call. I will definitely hired her for my future cleanings or small projects again."
Fallen faucet
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Tub faucet repair
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Tub faucet repair

+3

Recommended by100%of homeowners
Avatar for Monster Home Services
Monster Home Services
5.0(
23
)

Serving Brentwood, TN and surrounding areas

In business since 2019

Free estimates

Credit card accepted

"They did a superb job. They were up front. They always want to do the right work. They were exceptionally quick. They were easy to work with and no complaint. They required the payment when the client was satisfied with their service."
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+16

Recommended by100%of homeowners
Avatar for Pipe Dreams Plumbing
Pipe Dreams Plumbing
5.0(
8
)

Serving Brentwood, TN and surrounding areas

Emergency services offered

"Absolutely Ecstatic! Had a hot water installed in less than 24 hours from when I first filled out the information on Angie's list. Colin contacted me at 7:15 in the morning and explained his services and told me when he had availability. I called him back in the afternoon and he immediately changed what he was doing to come help me with my hot water heater. We went to a local home improvement store and picked out the hot water heater and parts that were needed to complete the job and he replaced it right away. Very satisfied and would highly recommend Pipe Dreams Plumbing!"
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+1

Recommended by100%of homeowners
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