Get matched with top tankless water heater repair pros in Brewster, NY

"Anji recommended four plumbers. Cassidy was the first to respond on Friday afternoon. One other plumber responded but I could not understand his heavy accent, and he asked me if I wanted him to replace the whole burner assembly. That made no sense to me and I questioned him about it. Suddenly he became "too busy" and hung up the phone. Another plumber didn't respond until Monday morning. Too late. The fourth plumber never responded at all. Cassidy asked if it was an emergency or could wait until Monday. I said Monday. and asked what time? I did not get an answer on Friday. Around 8:30P I called and got an answering service which told me that I wouldn't get a response until Monday because their office closed at 8:00P. I had asked about what time on Monday before 6:00P George arrived Monday morning. He was friendly. He knew what he was doing. He replaced the thermocouple. All work was done neatly and professionally. We have hot water again. I'd use Cassidy again."

"Finally! After an overall fiasco with an installation of a water heater, someone who has experience, expertise and business ethics came to fix the issue. Dave identified the problem, installed the temperature regulator on the water heater. Extremely neat, cleaned up, breaded and zip tied dangling wires. Gave a full detailed invoice after his work. Will definitely use him in the future!"

"Need second opinion. Extremely extensive and expensive repair doubtful according to others we have spoken with."

At Southeast Plumbing & Heating, our company is based on the belief that our customers' needs are of the utmost importance. Our team is committed to meeting those needs. We welcome the opportunity to earn your trust and deliver you the best service. No job is too big or too small for our experienced team. Call today for a quote. \n

"Included in the price of the 50 gallon water heater I needed was the plumbers picking up the new water heater, transporting it to my home, navigating the steps down to the basement, and taking away the old water heater. All for the price on the receipt for the new water heater. What Mr. Simpson charges for is the installation of the new water heater and the peace of mind that comes with having a master plumber do a masterful job. Articulate, polite, and efficient, he made me aware of everything he was doing every step of the way. He is obviously a person who takes pride in his work. Mr. Simpson's work comes with a guarantee to amend any problem that arises. A guarantee I have not needed to avail myself of, but appreciate nonetheless. I am thoroughly satisfied with the job he did, and recommend him as an honest tradesman."

"Excellent! Mr. Water Heater was very responsive, professional and knowledgeable. It has been a while since we had a full inspection of our plumbing and was pleased to know all was good! I also received a $75 discount for presenting their flyer! Definitely will be using them for any plumbing needs moving forward."

"Joe responded to my request to help with my hot water heater. He gave me instructions on how to turn the water off. Provided a quote and scheduled the appointment within 24 house. The crew was on time. They were friendly, respectful of my home, cleaned up and left me with a new water heater. I recommend them highly."

"Heater was making a knocking sound and of course it was the holiday season. Braido came out right away and found a fan part needed replacement. The parts vendor was closed but they came out the next available day and had everything running smooth."

"He did a good job. The heater is working now and it's not leaking. My husband like him as well."

"⭐️⭐️⭐️⭐️⭐️ Kevin at Total Plumbing is the absolute best! Our Navien combo system was acting up, and another company (T Webber) told us it needed to be replaced entirely—for $7,000—even though it was still under warranty and this fee was just for their labor! Thankfully, we called Kevin for a second opinion, and we’re so glad we did! Kevin quickly identified the real issue and assured us the unit didn’t need to be replaced, just repaired with a few new parts. He fixed everything for a fraction of the cost and saved us thousands of dollars. His honesty, expertise, and professionalism are unmatched. Thank you for being so reliable and trustworthy, Kevin! Highly recommend Total Plumbing to anyone in need of an honest and skilled plumber!"