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"# Generator Repair Nightmare Had issues with my Generac 32KW (installed March 2023). In January 2025, it wouldn't start. Feb 4: Submitted service request Feb 11: Mike came but couldn't fix it Feb 26: Replaced part - didn't work Mar 14: Replaced another part - still broken Apr 2: Replaced wiring harness - no success Major problems with this company: - Poor communication (weeks of silence) - Multiple failed repair attempts - Technician eventually said "I CANNOT FIX IT" and told me to call Generac myself - Never sent promised documentation of work done During a March storm, I spent $1000 at Harbor Freight on a temporary generator. As a business owner, I'm appalled that a certified Generac contractor would give up and shift responsibility to the customer. After two months of "service," my generator still doesn't work. You can see my full review on their google page. https://www.google.com/search?q=lightning+technologies"

"The next time you're looking for a professional electrician you can trust call John Dicenzo from Methuen. He is licensed and insured with experience to complete your projects. John is polite and pleasant and communicates with you on what has to be done safely. You know you're paying a fair price with no hidden fees when his work is completed. Honestly when you choose John Dicenso electrician, You're getting more than fair prices and Superior electrical services. John is committed to excellence."

"Punctual, knowledgable and kind! Needed to replace old wiring. Had some very high quotes from other companies.. not only did TD Shire have the best value, they were also the best to work with. "

"I had ceiling fans put in. I had a new chandelier put up in my dining room. They are very knowledgeable and I appreciate that. Also, I can tell they enjoy their work, it?s done with a friendly smile? I will be calling soon for more electrical work to be done!"

"They installed new electrical panel didn?t, but borough inspection failed as they apparently didn?t research borough requirements before installing surge protector. Electric panel door installed upside down."

"Jeff was great to work with! I needed a light hung in my foyer with an 18 foot ceiling. A few other guys couldn't do it, or were overcharging to rent scaffolding. Jeff's pricing was very reasonable and he even acquired a new longer ladder so that could do the job. He was very communicative and professional as well."

"professional was not prepared/over charged /the guy on the phone was polite but pro was completely unprepared"

"Came in, gave me an honest assessment of the work that needed to be done and gave me options on how I wanted to handle the issues I was having. Got the lights on that were not working and even installed a receiver box into my fan for a great price and super fast. Was knowledgeable and explained all the issues observed to me. I learned a lot in a really short time and am pleased with the work done. Would absolutely hire again and kept contact information to do so."