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"To start- we had Jason come out for a quote. We had several items ranging from adding new outlets, to adding recessed lights in a few rooms, adding a 20 amp circuit, and various other items. Jason was great, and made everything seem like it was going to be seamless. A few weeks later (after a few other quotes), we decided to go with Don's. They were local, and comparable in price to the others (~$3500). Upon calling to move forward, we find out Jason wasn't with them anymore. Not enough to scare us off, so we proceeded. We were going to have the items completed over the course of three visits, at 4 hours each (2/11. 2/12, finishing on 2/15). The problems begin day one. The window was 12-1 show up time, and my wife calls at 1:15 to inquire where they are, and is told they will be there any minute. Finally showing at 1:45, claiming they had to go get their truck since the van they drove wasn't going to make it up the driveway. Apparently, there was supposed to be another person with him, but they 'threw their back out.' End of day one result: 2 outlets finished only- along with a request to shovel the end of a specific side of our two entry driveway- ok, annoying, but we obliged. We are unsure how you can work in a relatively rural area on the regular, and claim to not have trucks, when we drive by the Davisburg office every day, and there's at least one Silverado that has the same logos/info as all the other vehicles..... Leaving us feeling misled. Day two: They park fine, then take it upon themselves to use the other side of the driveway, and proceed to get stuck, and chew up part of the lawn. Upon being questioned, the response was, 'yea, we shouldn't have gone that way.' Mind you- it's not like we have a crazy Amazon adventure driveway, and there wasn't major snow. Day two result: 2 COMPLETED outlets, 1 partially finished outlet (cut too big, and left open- despite us having a 19-month old running around), 4 recessed lights installed (one of which doesn't work as it should), and a light switch (left open) that was cut too big. Day three (prior to snowstorm on Tuesday): No show at all for the 12-1 window(after claiming they intended on showing up early) . We receive a call at 12:45 claiming they couldn't make it up our driveway- which I questioned because there were no tracks indicating an attempt was made. Regardless, they wanted to reschedule to Saturday (today), but with the stipulation that we must have the driveway plowed- again, prior to the snowstorm. At this point, we have become frustrated due to the seemingly never ending problems. I spoke with the person at the office about our frustrations on Tuesday (2/16), we were told that the frustrations were something that needed to be discussed with the GM, and that he was unavailable at the moment, but would call us back. It is now Saturday, and here we are with no answers or anything. No calls, no nothing. So here we are holding the bag with incomplete work, and ready to just call somewhere else to FINISH the mediocre work that actually has been done, but to actually complete the rest of the work that was expected to be done (the biggest portion of course). Customer service is clearly an issue with these people. Issues are not swiftly taken care of, and it's certainly the customer's perception that THEY DO NOT CARE."

"Dan got a quick handle on what needed to be done and completed all work within the time he estimated. I will use Metro Electric in the future"

"Installed switch at a good price."

"Very easy to work with! Well priced and very understanding. Would recommend to everyone."

"Writer Bush did an outstanding job with the triage and resolution of an electrical issue on a strip light in my bathroom. He ended up replacing the light switch to fix the problem. He exceeded my expectations by looking at and correcting issues with the lights above the shower and tub as well. He was very professional and friendly. I highly recommend him for electrical work"

"The owner was 15 minutes early every day. He and his associate were organized and very neat. They also cleaned up after themselves when they were done. There was an oversight during the estimate phase however he didn’t charge me for all of the extra costs associated with the over site. He was receptive to suggestions and added new projects for the appropriate cost of course. I had another contractor bid on my project. His estimate was $20,000. At the conclusion of my project it will cost about $8,000. I have been very happy with this company and would hire him again!"

"Excellent job! Soriano patience, attention to detail, courtesy, and professionalism is second to none. He took on a complex lighting project and turned a dim space into a showroom. He is a masterful electrician, who goes out of his way to complete a project. As an example, they traveled to 4 stores to get the right supplies and fixtures!"

"Very well. Timely, effective and friendly."

"It was excellent! He has a great sense of humor that makes us feel comfortable."