Get matched with top appliance (major gas appliance) installers and replacers in Broad Run, VA

"I had a problem with the smell coming off a GE combo washer/dryer that I had just bought. I was so worried that "smell" wasn't something you could get help with. I am very sensitive to chemical smells, and this appliance was filling the house with a chemical smell. I went into the shop on Dransville road to get help and after talking with them, they called someone and that person said no problem. The salesperson had me smell the insides of the machines on the floor until we found one that didn't give off any chemical smell. I might have looked kind of foolish sniffing machines, but it was actually brillant. They took the smelly machine back and used the credit for the new machine I sniffed out. Everyone was a s nice as they could have been. Thank you so much, Sterling Appliance!"

"I LOVE Neli. I've used them three times now. Harmond (my Neli service man) is a joy to work with and an absolute walking encyclopedia of appliance repair. Our thirty-year-old washer are dryer are running like new, at a fraction of the cost of replacing them."

"Matt and his crew were on time, professional and on time. We first called a big name company that you may see on the back of a truck. Well that company quoted us $10,000-$15,000 for less work; at that point it was ONLY the furnace. I called Matt for a second opinion. Obviously, he quoted me for half the price of the back of the truck company WITH the water heater added in. Total work done: replaced furnace and outside unit, replaced water heater, installed water pump, installed 2 EcoBee thermostats. The big name company was ONLY doing the furnace and outside unit. We will call Matt for our future needs."

"McCarthy's tech and office provide quotes for repair and replacement alternatives for my gas furnace, on a Saturday morning. They arranged for a replacement gas furnace financing before the technician left, and scheduled install for early next week. Thanks guys."

"Tech came out on Friday 11/22/24 at 6:00 which was after I was home from work. Quickly diagnosed problem and told me a dryer fuse had burned out. He came out the next day and repaired the dryer very quickly and cleaned up. Now I could have opted to replace just that fuse but he told me there were 3 fuses and the other fuses could go anytime as the dryer was at least 15 years old. It would have been cheaper just to replace the one fuse but i told him to replace all 3. That would have been penny wise & dollar foolish as if another fuse went that would have been another service call fee from that company or another plus the cost of parts & labor. I was also advised to have the dryer cleaned every 2 years which I will do. I'll probably look into how to do it myself as I am pretty handy and always looking to save money. It was a lot of money to pay for the repair at once but cheaper then a home warranty. I have had bad experiences with more then one home warranty company and have cancelled as a result. Also home warranty companies choose the service provider for you and I haven't been impressed with some of them. My advice to anyone paying a home warranty company every month would be to take that $60 or more you pay every month to them and put it in a savings account for emergency's including home appliance repair. Also on top of the monthly payment when you need them there is a service fee to pay before they come out."

"I have been using Airflow for the last 10 years since they installed my replacement HVAC system. They notify me 20-30 minutes before they arrive that they are on the way. They are almost always on time. Their work is professional and efficient and they are friendly and polite. They do the work they are supposed to do. Then they let me know what they did, whether they found any problems, recommendations (if any), and show me a softcopy of a detailed bill. They take my credit card for payment on the spot and email me a receipt. I have an annual service contract with them that gives me a discount on any replacement parts and labor and I am always at the head (or near the top) of the list when I call."

"Very pleased. Our 18 year old AC unit needed a charge. Aside from the fact that R-22 is almost extinct, the unit ran fairly well for a builder grade 10 seer. R-22 is quite costly these days. Service call was made with a fast response during a busy period. The unit was charged and inspected and the house cooled down. During the inspection it was noted that the gas furnace was rusted to a point where the gas valve had to be turned off. Time for a new system. AC and furnace replaced. There was one minor glitch but it was resolved. This glitch was no fault of the installers. The unit is up and running perfectly. There was no up selling. I had done my research and chose a system within our budget that would work well and it does. I chose Pope’s because a few years back they came out and gave me advice on my DIY thermostat replacement with no charge. I wrote a review back then and said I would call them when I needed service. They seem to operate under the radar - no TV advertising as far as I know. Their price is fair and I will be calling them shortly again to replace a gas water heater. Thanks"

"Had a great experience working with Moe. He came twice (we had some issues with delivery) and the second time was able to squeeze us in with only a few hours notice. He was friendly and efficient installing two appliances. Price was also good; far better than the big box stores installation prices. Would definitely work with Ariana Appliance again."

"I thought they were professional and nice, but they tried to repair my same appliance three times and it still didn't work. They were telling me one thing, but were telling my home warranty company something different. When I requested all three of us get on the phone to clarify the misunderstanding, Repair Tech Plus declined. As a result, I have to schedule another company to come out and start all over again with the assessment. This should have already been closed out so I could order a new appliance."

"I recently had the pleasure of hiring Jonathan to replace my non-functional GE Profile 14â gas cooktop with a new GE Profile 21â gas appliance, and I couldn't be more satisfied with his service. From the start, Jonathan was incredibly flexible, accommodating my busy schedule by coming over on a Saturday afternoon. The installation was particularly challenging because it required cutting granite on my island-style kitchen to fit the larger cooktop. Jonathan approached this task with meticulous precision, carefully measuring and ensuring that every cut was perfect. His attention to detail was impressive, and it was clear that he takes great pride in his work. In addition to the precise cutting, Jonathan expertly connected the gas pipes to the new stove, adhering to all safety standards and protocols. His textbook approach to this aspect of the installation gave me great confidence in the safety and reliability of my new appliance. What stood out even more was Jonathanâ s professionalism and commitment to leaving my kitchen spotless. He thoroughly cleaned up after the job was done, leaving the workspace as tidy as it was before he arrived. Throughout the process, Jonathan was honest and transparent, providing a fair and reasonable price for his high-quality service. I highly recommend Jonathan for any appliance installation needs or other trades. His skill, professionalism, and integrity make him an excellent choice for anyone looking to ensure their home improvements are done right. Thank you, Jonathan, for a job well done!"