Get matched with top appliance (major gas appliance) installers and replacers in Broad Run, VA

"I originally bought a new microwave at Home Depot. When the installers arrived at my house, they found that the space I had for the installation was 1 inch too short for the microwave I had purchased, so they said could not install the oven. I returned it (and as of today, am still waiting for my payment to be refunded, a week later). The problem is that the area behind my stove is tiled so the OTR microwave had to fit exactly into the space I have. When I explained that to the salesperson at Home Depot when I returned there to buy a replacement oven, he said he had never heard of tile being installed behind a range before. Huh?
After exhaustive internet research and consultation with friends to figure out how to get the right sized microwave, I knew I’d have to go to real professionals. I found Sterling Appliance here on Angie’s List, and they’re right down the road from where I live. When I walked into the store and told the salesman that I had to fit the oven into a very precise space, his first comment was “Oh, you must have tile behind your range.” Bingo, I knew I was in the right place. Not only was I able to buy a high quality GE microwave that was a and frac12; inch too big for my space (instead of the low quality Sharp oven which was the only make/model available in the exact size I needed), but Sterling also said they would do a custom-install, at no additional cost, using a shim to fit the oven into the space I had available for it. Double bingo.
The installation crew showed up exactly on time. The oven they brought with them was damaged; the door was broken. Back to the warehouse for a new one, and a couple of hours later, I had the new microwave installed above my range.
And for reference, what I found is that there is little variation from store to store on the price of the ovens themselves (yes, there’
some, but I found it to be a non-factor in deciding). What really varies from place to place are the installation costs. So for the benefit of other Angie's List aficionados, here’s what I found:
Home Depot: $80 installation fee
Lowes: $130 installation fee
Sears: $180 installation fee
And Sterling Appliance? $120 installation fee. Great deal, highly recommend this place!


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"I LOVE Neli. I've used them three times now. Harmond (my Neli service man) is a joy to work with and an absolute walking encyclopedia of appliance repair. Our thirty-year-old washer are dryer are running like new, at a fraction of the cost of replacing them."

"The plumber was excellent. I have used them twice and never had any complaints. The name of the company is called Energy Wise Heating & A/c inc. He is in Warrenton Virginia. The last time I used him was in October to check the pipes and winterize my system. Obviously his service was excellent. I never had to call him back. Once he came and did the job I never had to call him back for anything. I have used him for my heater and my air conditioner. In the summer time I call him and he would do a tune up on my air conditioner. He cleans it up and gives me a tune up. He checked my pipe and in the winter time he would winterize my house. I have never had to call him back. Before I called him I have had my pipes burst four years in a row. All my pipes have busted four years in a row. Since I have called him I haven't had my pipes burst. He is going to come back next month. Right now I don't know if my pipes' busted because I haven't got my water on yet. I don't know if it works yet because I haven't got the water on yet but we will get to know. He is going to come back in April and open my system up. Everything is shut now. I did have a coupon for the price. As far as the price he has been cheaper than what I have paid before. I will use him in the future. Right now he is on my top list. He is my third one and right now he is on the top list."

"McCarthy's tech and office provide quotes for repair and replacement alternatives for my gas furnace, on a Saturday morning. They arranged for a replacement gas furnace financing before the technician left, and scheduled install for early next week. Thanks guys."

"Tech came out on Friday 11/22/24 at 6:00 which was after I was home from work. Quickly diagnosed problem and told me a dryer fuse had burned out. He came out the next day and repaired the dryer very quickly and cleaned up. Now I could have opted to replace just that fuse but he told me there were 3 fuses and the other fuses could go anytime as the dryer was at least 15 years old. It would have been cheaper just to replace the one fuse but i told him to replace all 3. That would have been penny wise & dollar foolish as if another fuse went that would have been another service call fee from that company or another plus the cost of parts & labor. I was also advised to have the dryer cleaned every 2 years which I will do. I'll probably look into how to do it myself as I am pretty handy and always looking to save money. It was a lot of money to pay for the repair at once but cheaper then a home warranty. I have had bad experiences with more then one home warranty company and have cancelled as a result. Also home warranty companies choose the service provider for you and I haven't been impressed with some of them. My advice to anyone paying a home warranty company every month would be to take that $60 or more you pay every month to them and put it in a savings account for emergency's including home appliance repair. Also on top of the monthly payment when you need them there is a service fee to pay before they come out."

"Andy, the owner, arrived when he said he would and gave me an estimate. I had 3 other estimates and went with Airflow based on the price and the unit efficiency. The day of the replacement, the technicians arrived by 8am, removed the old system. They found damage to the shelf that the system would sit on and replaced that as well. They worked efficiently and steadily throughout the day and were complete by early afternoon. It was a sweltering July afternoon, and I was very happy to get the new system, which replaced the 20+ year old unit that was the original unit in the condo. The system that was replaced was still functioning, but was beginning to have issues, so I replaced it before it was completely necessary."

"Our 2.5 ton upstairs A/C was leaking coolant, so we opted to replace it. Since downstairs unit is a Carrier, we picked Pope's to bid for the job, as they were listed by Carrier, had good marks on Angie's list, and were locally owned. Pope's Air responded the same day we called, and Tim Stewart came in the afternoon, and spent over an hour describing our options and costs. We received a competitive bid, and selected Pope's Air for the work. Our previous supplier had replaced our downstairs unit a couple of years back, and had put in a unit which stressed our ductwork, causing a whistle when loaded. Pope's Air volunteered to have a look at that problem, too, included at no charge. Pope's Air scheduled and came on time the following week. It took a day to do the work, and the installers were clean and professional. They came up with an inexpensive fix in the cold air return ducting, and implemented it. No more whistle. In the upstairs unit, they discovered some crushed ductwork which our previous supplier had ignored and replaced about 20' of ducts, all for a very reasonable upcharge. The A/C works fine, w/ a better airflow, and they will return for an inspection once the weather warms enough to exercise the unit. We plan to use Pope's Air for all of our Heating and A/C needs in the future. Highly recommended."

"Ariana Appliance provided excellent customer service. The person who scheduled the work was friendly, professional, and prompt in responding. They arrived on time and committed to the quoted price. The technician was knowledgeable and communicated every step of the way and was efficient. They installed a new induction stovetop in my home. I highly recommend this business."

"I thought they were professional and nice, but they tried to repair my same appliance three times and it still didn't work. They were telling me one thing, but were telling my home warranty company something different. When I requested all three of us get on the phone to clarify the misunderstanding, Repair Tech Plus declined. As a result, I have to schedule another company to come out and start all over again with the assessment. This should have already been closed out so I could order a new appliance."

"I recently had the pleasure of hiring Jonathan to replace my non-functional GE Profile 14â gas cooktop with a new GE Profile 21â gas appliance, and I couldn't be more satisfied with his service. From the start, Jonathan was incredibly flexible, accommodating my busy schedule by coming over on a Saturday afternoon. The installation was particularly challenging because it required cutting granite on my island-style kitchen to fit the larger cooktop. Jonathan approached this task with meticulous precision, carefully measuring and ensuring that every cut was perfect. His attention to detail was impressive, and it was clear that he takes great pride in his work. In addition to the precise cutting, Jonathan expertly connected the gas pipes to the new stove, adhering to all safety standards and protocols. His textbook approach to this aspect of the installation gave me great confidence in the safety and reliability of my new appliance. What stood out even more was Jonathanâ s professionalism and commitment to leaving my kitchen spotless. He thoroughly cleaned up after the job was done, leaving the workspace as tidy as it was before he arrived. Throughout the process, Jonathan was honest and transparent, providing a fair and reasonable price for his high-quality service. I highly recommend Jonathan for any appliance installation needs or other trades. His skill, professionalism, and integrity make him an excellent choice for anyone looking to ensure their home improvements are done right. Thank you, Jonathan, for a job well done!"