Get matched with top fridge, freezer or ice maker repair or service pros in Buchanan, MI

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"`My dishwasher was not working properly . My Jenn-Air, self cleaning oven malfunctioned. I set it to clean and the next morning, I could not get the door to release. Stanley came out and did get my oven door open, but I have never been able to use the self-cleaning feature again. He actually disconnected my dishwasher someway and it has never run since. I called to have them repaired, not ruined. I advise everyone to use ANY OTHER company. If not, your repairs could end up with the whole unit not even working."

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.\n

"I've never been treated worse by a professional services firm than how I was treated by All Pro today. Made appt. for summer place in Union Pier 3 days in advance and drove 3 hrs. the night before to ensure I was there to meet them in the morning. On scheduled day of service, the plumber had problems with the address, and when I finally flagged him down in the street, he was hostile, aggressive, and abusive. When I'd had enough, I told him to stop barking at me and remember that I was the customer. He was so agitated and unstable, he just yelled to "go find someone else" and drove off. Furious, I phoned the office and explained what happened; the woman on the phone was adequately apologetic and promised to discuss with a manager and get right back to me. Within 10-15 minutes, I received a call that another crew would be at my place within the hour. This happened as planned, and new plumber was actually considerate and professional. HOWEVER; tried to sell me on a lower quality water heater that was priced 60% higher than a quote from a competing company so I told him, no thanks, please just work on flushing out the clogged pipes. After conferring with his office, he told me he could not do this work as he was not certified on the specific tasks to be done. Again, very upset... I called the office and asked why they sent me someone who couldn't even perform the work I'd requested?? They told me they wouldn't be able to perform the work until almost a week later. And I still had to pay the stupid $69 service fee for which I received: unprofessional behavior, and NO SERVICES PERFORMED WHATSOEVER. I will never use this company and will make sure all of my neighbors are aware of this incident. Completely unexpected and unacceptable."

"1) Do not buy any whirlpool products because this seems to be their only contracted repair company in SW Michigan. 2) They are horribly understaffed and are booking two weeks out: Warranty claim opened December 19, 2023, initial diagnostics appointment January 2, 2023. Repairman Barry was awesome but did not have parts, made repair appointment for January 15, 2023. 3) They cannot work under "Michigan Weather Conditions." Too cold and snowy and had to reschedule January 15 repair for January 30. Paid $50 for a driveway plow right before the "Maytag Repairman" cancelled. Completely unacceptable. Avoid Whirlpool products (including Maytag) and avoid Diamond Factory Service if at all possible. I am sure it will be January in Michigan on January 30 for my next appointment and they will have to reschedule for mid February and then it will be February in Michigan to only reschedule again.... I have lost $75 in laundromat fees and $50 on a plow I didn't really need yet. Thanks Diamond Factory Service for your complete incompetence and for being too cheap to hire more technicians to keep up with your contracts and workload! High call volume all day, their automated service just hangs up on you and they do not accept voicemails due to "high repair volume." Tried to resolve this over the phone to see if they could get us in quicker. I obviously have no choice and need to resolve this through negative reviews and BBB complaint."

Auto radio service, cabinet refacing, ceiling fans, childproofing, computer repair, computer sales, computer training, electrical, electronic gadget repair, garage door openers, graphic design, handymen, hauling, internet, lighting, phone repair & phone sales.

"I had Canneys water come out because our water softener was stopping water flow in our entire house! They test the water and inform me that it's simply the filter which had a 1/4 layer of sediment on it. Canneys were who installed the unit. After install they walked me through use and maintenence of the unit but forgot to tell me there was a filter on it that needed to be changed every 6 months or so. I have had the unit 3 years!! In the three years they have been been out twice and never said anything about a filter. They said not to mess with the panel because the FILTER is set so many times a day✔️, to only use crystalized salt✅ but NOTHING about a filter and the unit is a medical necessity for our daughter. Then they say they can even replace the filter because they don't carry that style. So they did nothing as far as servicing my equipment AND the call would not have been needed if they had instructed me properly. So after being informed of the problem, one of the original installers was present and admits to not telling me that. I say listen, I'm expecting a significant discount on this service fee because had you told me about the filter it wouldn't have been necessary nor did you service my equipment! We call the main office and the OM speaks to the owner Kevin who says Ill take off. $25. I say absolutely not. I'm willing to pay half but given the circumstances I think that's more than fair. Owner refuses to discount more than$25 of the$139 service price stating, You are responsible for reading your own owners manual. As a small business owner, I think fairness, integrity and customer service are crucial to your business, as is word of mouth. I did read the manual but was walked through what I was supposed to do,and specifically told me not to mess with anything except the salt. Additionally they did not have the filter needed and told me they would charge an additional $139 to install if they ordered it. They also spotted up almost 2 hours late and did not call. I had to call to find them."

Julie's Used Appliances is focused on providing quality appliances, service and customer satisfaction - we will do everything we can to meet your expectations.