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"Butch called back right away. Came out in a timely fashion. Got one unit working. Then he said the main board was malfunctioning on the downstairs unit and would have to be replaced. It would cost 1200 or 1300. But if we spent a little extra on a service contract he would wave the trip fee and it would be 1100 something. Okay. We did that. It was too late for him to get the board that day so he came out the next day to install the board. But the unit still didn't come on. He said the thermostat was bad and it would we 300 to 500 to replace the thermostat depending on what we wanted. My husband told him we could do that ourselves. Just by pass it and get the unit working. Then he came down and said that the blower motor was out and it would be 1800 to replace the blower motor or 2400 to just replace the whole unit and then we'd be under warranty again. I told them I wanted a second opinion before we did that. I called Ed & Sons they came out, confirmed that we did need a new thermostat. And said they could rebuild the blower motor for around 100$. I ordered two new thermostats for 300 for both of them and my husband installed the thermostats. The work they did was fine. But I felt like they were more of the school of let's just replace parts until it works or we can sell them a new unit. Rather than what can we fix."

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Called yesterday evening, made appointment for the next day in the afternoon.

Frank called when he was on the way, arrived on time and was friendly and professional,  Service took about an hour. Would highly recommend, would call again if need be.

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"The installation went well. They put in a smaller unit after checking our square footage and insulation rating in attic and the type of windows we have installed. They said our current unit was larger than what was needed and keeping the same size would end up causing the unit to recycling more (cut on/off), thus causing more wear and tear on unit and electrical costs.  It was our choice as to what size we wanted installed. We went with smaller unit and it works great and saved us $$$ by going down in size.. We were also told if we are not satisfied with the unit within one year, we could change it out for the larger unit.  We had some issues with the cleanup (this was a new crew). I called and they sent a supervisor out and the mess was cleaned up. He also checked the work that was done on the installation.  After having the unit for several weeks they did an follow up call to check to make sure the unit was working properly for us and inspect the unit. Great having the follow up and customer service. This is a great company with excellent service and also looking at saving money for the customer.
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Trusted and reliable

"Their service has been fantastic. We are very pleased every time they come out. We had bought our air conditioning from a different company two years ago, and when we started getting problems, we called Aire Serv, because they were available, and when we had to replace the second unit, we called them, and they came on out and took care of everything. They are great, and their pricing is competitive. I don't think their prices are significantly less or more, but I would say that their quality is much better. I really like their representatives. We used to call them in the evenings, and over the weekends, and they would come out, and not charge us overtimes. One of their technicians lives in our neighborhood, so one time we had a problem over the weekend, and he just came in and looked at the system. They are very responsive, and they come out when they say they will. Sometimes they may be a little late, but overall they give a 1 or 2 hour windows, and they are usually here during the window. I haven't had a problem with any of them. They also offer a nice plan where you set up a plan for $130 and they take care of our 2 units and check them both out."

"Went well ... the most professional of any A/C heating companies I have ever deal with . NO hidden charges and employees not sub contractors."

"Manuel repaired a through the wall cooling unit. The evaporator coil had developed a leak. The unit was repaired and replaced in one business day. Service was friendly and on time."

""How'd it go? We want all the details.", Angieslist persisted.
TD Services was a shot in the dark for me six months ago when I purchased a new home in the country and had it empty for a month to fix up as possible without future disruptions to wife/baby/family lifestyle.
I initially dealt with Tim Dickerson (you'll notice the TD in the name...). To fix up a lengthy list of wants and needs on a house starting to show its age in places, I ultimately hired 16 contractors of all forms (maids, HVAC, plumbing, electrical, handyman, sprinkler, etc. etc. etc.). I mention this because Tim and the rest of TD Services (Katie, Travis, Mike and some subcontractors) continue to be my number one favorite contractor that I've dealt with.
Whether on Angieslist or Yelp, surely you've dealt with folks who just did not mesh with your desires or even style of communication. It's bound to happen, and it often makes picking contractors an easy task when multiple quotes are being received.
What I like most about Tim (& Co.) at TD Services is their recommendations on how to do something better, stronger or more aesthetically pleasing than what had originally been planned.  Please allow me to gives some examples:
1.) There is a balcony on the house (on a steeply inclined property) that is roughly three stories high. The explained without pushing financially that it would very soon be at "rickety bridge" status. Although I did not want to spend the money, ultimately I had them rebuild the balcony, which is beautiful and sturdy and no longer concerns me to have people on it.  Not only does it precisely match the previous spec which helps with aesthetics, they came up with another great solution to round out the job.  See, even with the new balcony, there's still small natural gap between the stone and where the wood balcony begins. For folks who fear heights, walking onto this balcony would still cause a stomach to flip because you see a 1.5" gap of certain death staring you in the face if you look down. They put a flexible caulk/filler typically used around pools in this gap which obscures the fear and lets one admire the view. Even after finding this clever solution, they went to multiple stores until they found a white version (it's typically a muddy gray) just so it'd look best with our home.
2.) Wide wooden gates. On our porch, if we wanted to go down into the yard, there was a wide, heavy wooden gate on either side that would need to be lifted and positioned elsewhere on the deck. Lifting and moving heavy wooden gates based on whether dogs or people were primarily using the outside? this is how things had been done for 20 years. It's a *lot* of weight to put on a swivel, wheels had been considered, etc. Just as with the last example, TD Services really had both aesthetics and functionality in mind the whole way. Ultimately, they replaced the previous setup with a hinged cattlegate something-or-other that could use existing material but open with one finger. Again, very impressed with them. This literally made our exterior accessible as opposed to the annoyance with could have been.
3.) They hung a swing. No big deal. Anyone can hang a swing. I can hang a swing. What I appreciated was their foresight to put O-rings below the swing so that uncommonly strong winds wouldn't cause the swing to break our back doors and come on inside. Unlikely as the situation may be, we just had 60 mile/hr. winds at the house last week, and any other contractor who may not know or care as much would have just hung the darn swing and been done with it.  A good idea with spending a few bucks on O-rings or whatever they're called just saved me quite a headache.
4.) They sealed around every. single. point of entry. Sealing and caulking is probably not a highly skilled task, but I appreciated them pushing through such a mundane task at a reasonable rate and with professionalism throughout.
I have nothing but the highest praise for TD Services, which is why I've waited this long to say anything. I needed to get some things done around this house and didn't want any of you people getting in the way of my place on their schedule.
As it stands, I request that each and every one of TD's future customers relinquish their spots in line and forfeit all authority, as I'm already irked that my positivity toward a quality contractor will in any way, shape or form hinder my life.
In short: be well, call Tim, and give me first dibs. These guys are d*** good at what they do.
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"Technician arrived within the time quoted by scheduler. Completed assessment. Gave report and explained issues well. Gave options on whether to repair or replace system. Searched for available discounts and assisted with financing. Very professional yet personable. New efficient system to be installed very next day! Altogether, excellent service."