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"Repairman was very efficient and knowledgeable."

"Fantastic! Exactly what I was looking for - wanted to know if it was a quick fix that could keep our 10 year old dishwasher going a little longer or if it was something bigger where we might just replace it. Chris walked me through testing and told me where problem most likely was without having to pull dishwasher out. Now we can confidently put money into new washer instead of spending lots on repair for an old one."

"Deciding to replace or repair"

"I had an old water heater (was in the house when I moved in about 20 years ago) and it started to leak. After shutting off the water to the water heater, I did a little Angie's List research to find a company to do the replacement. I called a couple and decided to use Randy Lane, based on cost and my interaction with them, which I felt was cordial and helpful, and made an appointment.
The service person arrived on time on the day of the appointment and went to work. He disconnected the old heater and hauled it out. The new heater was brought in and he did the needed plumbing work to connect the water and also made the natural gas connections. He fired up the unit and briefed me on the new unit - how to turn-off the water and gas, if needed, temperature, etc.
The area was left in the same condition as when he arrived.
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"Great plumber!  If you're looking for an honest, thorough and affordable plumber I wouldn't look any further.

 I had problems with low pressure in my hot water.  I got three estimates and the other two guys (Southtown and Roark) insisted on replacing all the hot water steel pipes in the basement right to the water main for $3000-$4000.  

Chris had a much more reasonable approach.  He gave me an estimate with three choices 1)re-piping the first 10 feet or so, 2)re-piping all the hot steel pipes in the basement and 3) re-piping all the hot and cold steel pipes in the basement.  He was very flexible and said that he would try the least expensive option first, then if it didn't work, he would try the 2nd and 3rd if necessary.  He had two of his employees come out to do the re-piping.  It turned out that the least expensive option worked great, so I only had to spend a few hundred bucks.  Compared to the other estimates I got Chris saved me $2000-$3000.  Also, his estimate for repiping all the steel pipes was still less than half of what the other guys wanted to do the same work.  Chris came by after the piping was done and also fixed my problematic kitchen faucet for only an extra 50 bucks while he was here.  I'd definitely use them again."

"Emailed company for an estimate to repair or replace some interior doors. Got a prompt reply and set up a time for the appointment. The owner assessed the job and told us that repair was all that was needed, not replacement. He also gave us some insight into a future job that we are considering and could consider the company for. The repairs were able to be scheduled within a week and the job was well done. Only snag was a little mix up in the time that the job was to start, but this was very minor. Overall we are very happy with the experience. We very much appreciate the experience level of the people we dealt with (Jim and Tom). 
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"Service was within the usual window, and was excellent-focused on work, respectful, answered my questions clearly and was helpful about source of problem with our dishwasher.  Very helpful"

"Excellent service, on time and with good price for a Sunday emergency call. We'll contact them for any other future projects or emergency fixes."

"Andy and Mark did a fantastic job! Not only did they thoroughly clean our ducts, but they left the surrounding areas of the ducts cleaner than when they started, even moving furniture back. They were extremely polite, which is very important to me, so I would give them a gazillion stars and recommend them highly."

"They are very responsive. I've been satisfied with their service. They are professional."